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Do you confirm to own U-Haul Neighborhood Dealer?

Do you own U-Haul Neighborhood Dealer?



5136 50 Street, Innisfail, AB T4G 1S1, Canada

  (403) 227-3841

Rating:

Social Profiles:                  


Net Promoter Score: -9.04

Complaints:

BBB:

BBB® Non-Accredited NR Rating 0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
BBB® Non-Accredited NR Rating 0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
BBB® Non-Accredited NR Rating 0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
BBB® Non-Accredited NR Rating
BBB® Non-Accredited NR Rating 0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
BBB® Non-Accredited C Rating 1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Ripoff Beport : 79
Complaints Board :

The first choice for rental trucks, trailers, cargo vans and U-Box moving & storage containers. Offering self-storage, boxes, moving supplies, hitches & propane.

Reviews List

uhaul.com
5
@

The people at this uhaul location are always very helpful and friendly... I try and use them if I can. Definitely recommend

uhaul.com
4
@

Arrive early for your truck rental pick up and expect to wait upwards of 30 minutes at peak times. With this in mind it was a smooth experience in a relatively weather turbulent day to move. SNOW at the end of April on and off all day.

uhaul.com
5
@

Helped me out in a pinch due to the ignorance of a different u-haul store. Had nothing to gain by helping me but was out there helping me un hook a trailer in the snow. Good show

uhaul.com
4
@

Awesome place .. good staff support

uhaul.com
5
@

Super service, même si j'habite à plus de 30 minutes, le déplacement en vaut la peine. Le matériel est toujours en bon état et le propriétaire est très accommodant.

uhaul.com
5
@

Went to enquire about a rental for june.... great friendly staff, had some good conversation.

uhaul.com
4
@

The only UHaul in Salmon Arm. Very congenial lady always looks after customers efficiently and fairly.

uhaul.com
5
@

I came here and rented a 15ft truck for same day local return. Shelley was really nice and full of smile. So I think the service that day was actually really good! The truck was full tank and clean, so that erased my concern.

uhaul.com
3
@

uhaul.com
3
@

They have three different size trucks that you can get for $19.99 plus millage, but it only ever seems like there is one person working. Skip the line and reserve a truck online with their online pick up. Then all you have to do is grab a key.

uhaul.com
3
@

The staff are not as helpful or knowledgeable as you would hope. They ended up owing me some money back and weren't too happy about it, a mistake on their end that I never got an apology for. I would definitely recommend a different location.

uhaul.com
5
@

Excellent service!

uhaul.com
3
@

Parking is limited but they said they have an agreement with McDonald's next to them so I parked there. Staff was highly irritable and even disrespectful. Seemed my presence was unwelcome, when asking about where I could park, despite not needing any other assistance (I opted to use the lockbox to get the key). The signs for customer parking aren't visible when it's full because the cars are blocking them :) Truck and website were great. Very user friendly.

uhaul.com
5
@

Great price, fast service, excellent and professional installation. Congrats. Absolutely recommend.

uhaul.com
5
@

Rented an auto trailer from this location. Owner is super helpful. Takes the time to explain and help. Will rent from this location without hesitation.

uhaul.com
4
@

Polite staff, easy processing.

uhaul.com
5
@

I rented my first u haul truck to move and these guy helped me out very quickly. I told him I was coming for 8:30 and he showed up right on time .. he quickly took down my information and went outside to make sure all the equipment was in the truck, he gave me his number incase I had any problems and I was on my way.. came back , he quickly processed the paperwork and I was done.. very nice guy forgot his name with the glasses but if made my moving experience good happy to have used this location if I ever move in the future I'll definitely try this location first

uhaul.com
4
@

Quick, curtious service

uhaul.com
5
@

Very friendly staff and good service.

uhaul.com
4
@

I had a totally fine experience with my 1 way 10' truck rental from this location. I found out the day before there were no trucks available at my preferred Williamsburg location, which was annoying, but manageable. The line here in Park Slope was LONG and SLOW so arrive at least 30 minutes before your reservation time if you're in a hurry. Check-in was pleasant. Once we got our truck it was new, clean, and practically perfect. Not the nightmare I feared!

uhaul.com
5
@

Great service. Well maintained trucks ready to go. Set me up with a great truck and even let me return it a little late with no extra fees. Definitely do business again. Thanks a lot guys !

uhaul.com
3
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uhaul.com
3
@

First, I initially choosed another place that's close to my home at south side, which should open until 8pm. Uhaul changed it to north side across the town without inform me. Then, when I try to pick up the truck after hour, the pin doesn't work. I've called the customer services, the manager, and been waiting for an hour and half, just to get the key to the truck. :( The WORST experience ever.

uhaul.com
5
@

Just dropped a rental off but the Woman running the place was super friendly and very welcoming would defiantly go here for my next rental.

uhaul.com
5
@

Used this location a few times now for 5X8 trailer rentals, absolutely a great guy to deal with! He is very friendly and very accommodating to any needs or requests you may have. Great spot!

uhaul.com
3
@

I rented a truck from here to move my stuff on two occasions. The first time was less organized than the second. Ill try to share my experience so that it can help you. Lines are crazy so either go very early or rent very late! 1. Few things you should keep in mind. They don't let you park in the parking lot you will have to find street parking which can sometimes take up to one hour. My suggestion is take the train or if you live nearby walk, its really not worth driving. 2. I rented a 10' truck on Monday-Thursday its $1.79 a mile. On Fri-Sun its $1.99 a mile so if you can move Monday through Thursday it pays! It doesn't seem like a lot but it adds up. 3. If you own a television I suggest buying a TV kit for $20 it was helpful.., and furniture pads whether its prior or when you get there buy it. They also sell boxes for a reasonable price. The plastic saran wrap looking thing would be very helpful! The one I bought from there did not work and got stuck. We were able to return.. it at first they said they would not accept it if it was used but it really didn't work and they were able to process my refund. There tape sucks... buy heavy duty "scotch" tape. BUY A MATTRESS BAG! THEY ARE AMAZING AND PROTECT YOUR AMAZING MATTRESS. IF YOU HAVE A SPRING BOX BUY A SECOND ONE! If you are disposing of a mattress they have a cheap one for like $4 since in NYC you need to put your mattress in bag for disposal. 4. They sell the cheapest locks in the area(as far as I know), and is most likely cheaper than the one you'll buy from the storage place you go to.. Not sure if its cheaper online but the lock I bought at storage was $4 more than here. 5. Staff IS SLOW. BE PREPARED. The first time I went it took forever to get the rental.. the second time I went I actually rented it overnight at 10PM and returned it the next day by 10PM since its only charged per 24 hour rental. It saved us a lot of time that we were just able to go in the AM and start moving and not have to go through the whole checkout process in the AM, which can easily kill an hour. 6. Check your mileage and gas level before you leave. A lot of the time the mileage and gas they show you on the paper does not match the trucks level! It happend to us, the gas was off drastically, just be mindful because you have to return it the same level. Since you pay for mileage be mindful of that as well. 7. Have two phone numbers ready because they need two numbers to verify the rental. 8. Reserve your truck online a lot of the times they run out or do not have the one you need in stock. Your truck is commercial, no parkways, no Brooklyn Bridge and only you park in commercial areas or you ill get a ticket and if you do not take there overpriced insurance they will hold you responsible. They make you estimate mileage upon renting to place a hold on your card.. So have an idea of how far you will be going. If you need a helping hand there is always guys hanging around u haul looking for work. Some are more legit than others. I never used them because my building wants insurance. Happy Moving. -if you need storage in the area I recommend Maximum Self Storage.

uhaul.com
5
@

uhaul.com
5
@

Place is clean friendly staff always willing to help and offer advice very easy access to rooms

uhaul.com
5
@

This location is always immaculate every time I visit and the staff is always friendly and knowledgable.

uhaul.com
5
@

Fantastic customer service. The folks were kind, efficient and friendly. The vehicle was in good condition and collection and return both were super smooth. I would definitely hire here again.

uhaul.com
5
@

Picked up a trailer. After my experience at the Kensignton Uhaul I decided to take the drive over to this one. It was worth it. Quick and easy pick up and drop off. Both the guy at the desk and the guy in the lot were professional and efficient. That being said I was the only one in there at the time. I will go back to this location next time I need a rental.

uhaul.com
3
@

uhaul.com
3
@

Service can be fast and efficient or slow and, well, inefficient. I picked up a truck last weekend.picking up was fairly quick and mostly painless. Returning it in the other hand took almost 45 minutes. Last time I turned a truck the guy had a PDA off some sort and did everything on the spot, this time the guy handed me a piece of paper and I had to go inside to finalize it. Not a big deal really, except there was a 10 people line up. Only 2-3 people working there. One lady kept taking people to the trucks, like she didn't want to be there, no one ever took me to show me the truck and I've been there a few times. Another lady was walking around and randomly helping some people, but not all people, no matter where they were in line, so some were helped quickly and some, well, stood in line for a while. Truck was OK, had better there, it didn't feel as stable as some others, but it served its purpose. All in all it was alright.

uhaul.com
5
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uhaul.com
5
@

Great staff, fair pricing

uhaul.com
5
@

Des véhicule propre et a très bon prix

uhaul.com
4
@

They try hard to please but trucks are not always washed and software interface needs improvement.

uhaul.com
5
@

Reservation facile en ligne , prix exact et aucune surprise de plus . Personnel professionnel.

uhaul.com
4
@

Most convenient place in dartmouth to get a propane barbeque tank filled. Centrally located and you don't have to spend a half hour searching canadian tire for a bored looking teenager to help you find another bored looking teenager who knows how to do it.

uhaul.com
5
@

uhaul.com
3
@

Du bon storage, faut faire le singe pour allumer les lumieres, y fait assez chaud pis humide.

uhaul.com
5
@

Bon service, courtois, et on m'a conseillé un autre type de remorque pour transporter ma voiture qui sait avérer beaucoup moins compliquer. C'est sur que ce n'est pas une garderie. Si vous avez besoin d'être pris par la main. Ce n'est pas le bon endroit. Avant de partie j'ai recu toute les explications nécessaire pour utilisé la remorque.

uhaul.com
3
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uhaul.com
3
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uhaul.com
4
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uhaul.com
4
@

Relaxed and helping a great combo to a stress free move

uhaul.com
5
@

The store owner, I assume, was polite and very helpful. Charges were reasonable and refunded on time. Paperwork was done a bit slower than I'd expect, but he kept saying its due to the new system they are adopting. High quality service IMHO

uhaul.com
5
@

Very-very friendly staff, helpful and caring. Recommend using them!

uhaul.com
5
@

Mesdames on se fait pas avoir avec un monsieur aussi fin comme lui. Honnête il m'a chargé le juste prix de la location que jai fait d'une fourgonnette uhault. Jai ete bien accueillie et servie.

uhaul.com
5
@

Great service. I get fruits and vegetables in wholesale from here whenever I pickup a uhaul.

uhaul.com
5
@

Despite the small glitch that I had in my transaction, they took full responsibility and corrected the issue. By far the most friendly service you can ever get. I am really impressed! Whether it is a truck rental or a storage unit, (I used both services), the way they treat you is excellent. Thank you!

uhaul.com
5
@

The #1 place to buy boxes and other stuff for moving.

uhaul.com
5
@

A large full service uhaul location. Service staff were very helpful. Would definitely recommend this location.

uhaul.com
3
@

Good service but reserve early otherwise you may not get what you reserved for.

uhaul.com
4
@

Helpful, nice service

uhaul.com
5
@

Debbie from this location was fabulous! So accommodating and willing to meet our needs!

uhaul.com
5
@

Dealt with pierce He was a nice guy. His service was great. He fixed a problem with the hitch in no time.

uhaul.com
5
@

Location de camion pour mon déménagement. Très abordable et matériel de belle qualité.

uhaul.com
3
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uhaul.com
4
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uhaul.com
4
@

Had a horrible time at another location (they cancelled the truck on me without letting me know) and had the choice of coming here to pick up instead. I have always had a good experience at this location, so I went. Staff were friendly and well-informed. Made my stressful day much better. Almost worth driving out of the way every time. The only complaint I have is parking is an issue.

uhaul.com
5
@

After an initial misunderstanding, They were able to get my reservation sorted out. Good people, great service. Thanks.

uhaul.com
3
@

It's all good until you have a claim on damaged goods whilst still in their storage unit. They say they pay for water damaged goods and expect you to account for why the goods got wet. Really it's their unit with holes.

uhaul.com
4
@

The service is good and not excessively expensive. The only drawback is the waiting time both for taking and giving back your ride.

uhaul.com
5
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uhaul.com
4
@

The manager was very helpful and she suggested a better solution when I told her what I needed. The staff are friendly and helpful too.

uhaul.com
4
@

Went to pick up a 26' truck on a Sunday. I think I was 4th in line even though I arrived before the store opened. As others said, I had to wait probably 10-15 min. They drove the truck around for me and off I went. All in all the truck was fine except it leaked some kind of fluid. Now there is a black stain on the sidewalk where it was parked.

uhaul.com
5
@

Great service. Fast, friendly and honest. They actually called to let me know I was refunded a days rent because I had returned the unit a day early, before I even had a chance to contact them! Highly recommend and would definitely use them again.

uhaul.com
5
@

Great staff super friendly and easy to book/return. Will use again. !! 5 stars!

uhaul.com
5
@

Went to rent a utility trailer; staff were courteous, professional and friendly. They came to install the trailer themselves to make sure everything was done properly.

uhaul.com
3
@

Long wait time at the service desk, but they did clear up our issue quite quickly once we seen one of the staff.

uhaul.com
5
@

uhaul.com
5
@

I while ago i went to get a trailer for my car but my wiring adapter had a problem, so the guy working helped me fix the wiring so i could use the trailer. Overall i had a good experience and i would recommend to anyone. Thank you to the guy working! See ya next time!! :)

uhaul.com
4
@

Easy access.

uhaul.com
3
@

Friendly staff but the line up on any given afternoon is dreadful. Also, not flexible when returning a trailer I rented, having to risk running out of gas just so I could make it back in time. On the bright side though, their new online drop-off option was quite convenient when returning another trailer rental (just a few clicks and photos and you are done).

uhaul.com
5
@

Rented a u-box from these gentlemen. They were very helpful and very accommodating. Great customer service.

uhaul.com
5
@

Best place to rent a truck or storage!!

uhaul.com
4
@

Great service, had an issue with UHaul where the location I ordered a truck from closed down. They were very understanding and found me a truck !

uhaul.com
3
@

The person who hekped me was very accomodating, but he was the only employee working, making for a very long wait time even with a reservation.

uhaul.com
5
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uhaul.com
4
@

Staff was friendly and helpful, thing was uhaul sent me to a different location for pick up of the truck

uhaul.com
5
@

Staff was friendly and helpful, waited at store so I could have an earlier pick up that uhaul had originally said wasn't possible. No issues, would recommend

uhaul.com
3
@

Bien servi mais je nai pas reussis a avoir le trailer que javais louer, seul un beaucoup plus petit etait disponible.

uhaul.com
3
@

Correct

uhaul.com
4
@

Online can rental is convenient. Staff at the location are friendly. Good selection of moving supplies. Made my move a lot easier overall.

uhaul.com
5
@

The cleanest truck I've ever rented. Nice people who were happy to work around their wonky system.

uhaul.com
5
@

Read some negative reviews and decided to rent a truck there. I had great service, quick, same price as Budget or Discount but got a way bigger truck from UHaul plus I had till 7pm to return it. It got the job done. I would definitely go back.

uhaul.com
5
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uhaul.com
5
@

This is the only U haul that has the best customer's service that I have been too they always try to help you out if don't have a truck

uhaul.com
5
@

Friendly

uhaul.com
5
@

Employee assisting us was very customer oriented. We appreciated his flexibility with our rental and willingness to accommodate our requests. An overall excellent experience, fantastic customer service

uhaul.com
5
@

Great service. Collin was super helpful. Highly recommended

uhaul.com
4
@

Good uhaul branch there

uhaul.com
3
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uhaul.com
3
@

Clean and secure. Office closes too early. Mice droppings in my unit. Poor communication from Manager.

uhaul.com
5
@

Nothing but great experience with stuff and equipment. Good job guys!

uhaul.com
5
@

Staff is accommodating and friendly. Have used this location for both storage purposes and had them also install a hitch on our vehicle. We experienced some problems with the installation of the hitch but U-Haul fixed them almost immediately. I will always recommend this place to friends due to the great service.

uhaul.com
4
@

uhaul.com
4
@

Large selection of equipment, plenty of trucks available. I think many get "stuck" at this location from one-way trips. The main desk is inside the small gas station on the highway, while the trucks and trailers are parked in a lot around the block. No walk-around was done with an employee. After filling out paperwork we were given keys and instructions to find the truck on our own. Overall a decent experience, the price was good and the truck gave us no issues.

uhaul.com
5
@

True, they didn't answer their phone when I tried to call. BUT! When I went in to pick up my trailer the staff was amazing. Super friendly and personable. Then when my tail light hook up wasn't working they tried for a long time to fix it. They definitely went above an beyond to help me!

uhaul.com
5
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uhaul.com
3
@

Bon service abordable

uhaul.com
5
@

All the moving tools and help, you'll find it there,....even storage

uhaul.com
5
@

Impeccable service

uhaul.com
5
@

Friendly and very helpful staff. Took the time and went above and beyond to help with an issue. Would highly recommend!

uhaul.com
5
@

uhaul.com
5
@

Great place, staff was friendly and helpful. Storage was always clean. They had everything I needed to move. Trucks, boxes, and Storage.

uhaul.com
5
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uhaul.com
5
@

Good service but steep

uhaul.com
3
@

I rented a truck to pick up some furniture and it was in my view the entire time, and WAS NOT involved in any accidents when I was in possession of it. I dropped off the vehicle and it had no damage on it. No damage was discussed in any way with the U-Haul rep, who went outside to inspect the vehicle after I dropped it off. My wife is a witness to all of this, as she was also with me the entire time. Days later, I receive a receipt stating that the vehicle was involved in an accident while in my possession (it was not), with no offer of evidence or proof in any way. EDIT: After getting in contact with the U-Haul customer service, they were able to refund me for the mistaken charge, so I've upped my score to reflect that they made the situation right again.

uhaul.com
5
@

I've rented equipment here a few times. No issues, friendly staff. Always had my equipment ready on time.

uhaul.com
3
@

Why is it that almost EVERY TIME I try to call a U-Hall dealer, NO ONE ever answers. Constantly looping their message over and over again. Can't even leave a message or get them to call you back. It's not great customer service. This doesn't apply to this location, but all locations.

uhaul.com
5
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uhaul.com
5
@

Friendly dude working at this store. Don't be discouraged by the lack of signage. This place is legit U-Haul. Truck was very clean when we picked it up and was in good condition.

uhaul.com
4
@

Anna was very busy, but very helpful.

uhaul.com
3
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uhaul.com
5
@

Friendly atmosphere

uhaul.com
5
@

Bon service

uhaul.com
5
@

Service is very quick and staff is very courteous. Took us no time to go in and leave with our truck. Definitely using this U-Haul location again!

uhaul.com
5
@

Apres avoir lu les commentaires ici.. j'etais un peu craintif. Mais franchement service impeccable, la reservation en ligne etait fluide et efficace, le gars etait clair et precis dans ses explications. Jai ete chercher un camion a 8ham un samedi, tout a tres bien ete. L'emplacement est tres bien indique aussi, ainsi que le drop off pour les clefs. Tres satisfait je recommende

uhaul.com
4
@

Centrally located, easy access u-Haul location in Calgary. Nice people who tried to help when you needed them.

uhaul.com
5
@

Reliable

uhaul.com
5
@

Best car wash ever, tire change and storage , all this for 100$ .. thanks

uhaul.com
4
@

service is good and price is reasonable.

uhaul.com
5
@

Reserved the truck a couple of hours before picking it up, returned it on the same day. Best quality/price for the service.

uhaul.com
5
@

Love this place. I've rented from them several times Clean organized and helpful staff.

uhaul.com
3
@

Rented a car hauler here once. Staff was trying to be helpful but were very hampered by the computer system. It wouldn't let me rent one of their big F-250 pickups to pull the trailer.

uhaul.com
5
@

We had a hitch installed on our SUV. We were a bit early but they took our vehicle in right away. Great service. Very professional and courteous. We would definitely go back.

uhaul.com
4
@

les prix sont corrects, juste la maniere de payé qui est boff, le commis lui meme semble ne pas toute comprendre de sont systeme.

uhaul.com
5
@

As always quick, friendly service that set me up with the truck I needed!

uhaul.com
4
@

U-haul dealer with an equipment rental section that is well stocked. Had what I needed at a good price to rent.

uhaul.com
3
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uhaul.com
5
@

I have had multiple hitches installed on various vehicles here and they have always been good prices with excellent service. And just on a side note to the "EM" reviewer before me, I was there for that install and saw your vehicle. There was so much damage to your vehicle before the install and your rear bumper looked like it was damaged from being towed out of a ditch. Its not fair to blame others for your issues.

uhaul.com
5
@

A1 Service

uhaul.com
4
@

The Owner knows how to treat customers with respect.

uhaul.com
4
@

uhaul.com
5
@

Helped get just what I needed. Friendly staff and efficient service made my day go smoothly.

uhaul.com
4
@

Easy booking, overall smooth experience. Minor issue with one of the truck's mirrors.

uhaul.com
4
@

Good service, friendly staff. Gas station is part of u-haul so makes it easy to refill vehicle before returning

uhaul.com
4
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It's a little out of the way from the rest of the u haul locations being on the city's edge but they usually have what your looking for and they have storage too.

uhaul.com
3
@

Great service. But check de used km. They charged me 10 km more

uhaul.com
4
@

Hitch Install: Prior to my appointment I had so many doubts and worries as their customer service (skills) were poor, but this was not because of the Edmonton location....it was the call center in the states. If you call this location and you hear a different ring, hang up and try again...don't let the states employees help (because they don't help). Very satisfied with my hitch installation. Line wait times are long, they could have a few more employees assisting customers. For the price I would recommend the hitch install to everyone I know....just be prepared prior for a poor booking system and American call centers. Hunter at this location was VERY helpful and his customer service was premium.

uhaul.com
5
@

Very satisfied with my experience at this location. The staff were very friendly, the rental process was quick and the van I rented was brand new! I'll use this location in the future.

uhaul.com
5
@

I have rented from this location many times in the past years. Service is the best. Equipment never fails.

uhaul.com
3
@

Pretty run-of-the-mill truck rental joint. Wait times are always extremely long, likely because every transaction takes an eternity. This includes simple transactions like buying boxes.

uhaul.com
5
@

Top knotch storage facility. They rent out moving trucks too! Prices are very cheap and location under the Jacque-Cartier Bridge, downtown Montréal is excellent!!!

uhaul.com
5
@

Top notch mini-storage facility. Honest pricing, excellent customer service & very well maintained facility! Thanks

uhaul.com
5
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uhaul.com
5
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uhaul.com
4
@

Good place to rent a truck, even if you don't need storage

uhaul.com
5
@

Très bon!

uhaul.com
4
@

Lots of rental options and moving goodies.

uhaul.com
5
@

I tried calling a few other locations directly to book a truck for same day service and I didn't get very far with them. The other locations just told me to call the main U-Haul line. These guys picked up right away and got me a reservation for later in the day. They gave me an time estimate of when the other customer would be back with the truck. They even went as far to call me when the truck came in and was ready. When I arrived there with my wife and son they were very friendly and were making small talk about our upcoming move. It was a long weekend and it was pretty busy. They worked hard to get all the customers through, both other U-Haul customers (who also seemed content with their service as they said thank you with a smile) and other gas/convenience store customers. When I returned the truck again they were very friendly. I made sure the truck was clean, sheets clean and folded, and gas level was back up to the proper level, with that I experienced no issues what so ever. If you arrive with a smile and friendly attitude it will be returned! I have read some of the other reviews for this location and I am not sure why those customers had such a bad experience. I would definitely come back based on my experience.

uhaul.com
4
@

I agree with the previous reviewer. Not sure why there is so many negative reviews. For me it was also very efficient, no hidden charges and they even clearly explained to me before hiring that there is a per KM charge. If your concerned about them over charging on the KM's, take a photo before and after. I did and the KM's were spot on. Won't give 5 stars as I only give something 5 stars if its exceptional. But I would definitely use this location again.

uhaul.com
5
@

I went to uhaul to inquire about storage and to buy some boxes. The manager Rob was wonderful and very helpful. I will be recommending this location to friends!

uhaul.com
5
@

I went to uhaul to inquire about storage and to buy some boxes. The manager Rob was wonderful and very helpful. I will be recommending this location to friends!

uhaul.com
5
@

Best place in town-- clean and well priced storage spaces. Thanks!

uhaul.com
5
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friendly local rental place

uhaul.com
4
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Good place for packing supplies.

uhaul.com
5
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So despite some bad reviews, Im going to swing the other way! My experience was a first with this company. From booking a reservation on the phone, to pickup, and then drop off, everything went exactly as planned without a hitch ;) The only gotcha is that the weekend rates jump vs. Weekday.

uhaul.com
5
@

Got a hitch installed here on my car and online booking was a breeze. Staff was super nice and suggested accessories that I might require.

uhaul.com
3
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Lack of customer service at the front counter... they really need to improve their people skills.... extremely happy with the hitch installer in the back garage he is very professional... thank you

uhaul.com
4
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Inventory of trucks and packing supplies is usually full. Trucks are in good condition. Gets busy and takes a while to check out sometimes.

uhaul.com
5
@

All of the nearby Menards and Home Depots were out of tricks to rent so we got a Uhaul and it was actually much better!! We moved everything in one trip instead of having to make multiple!! Quick service and friendly staff

uhaul.com
4
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Great service

uhaul.com
4
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When I was there it took longer then it should, but that happened because 1 guy alone was working there . Other than that great place there.

uhaul.com
4
@

This place was super busy. Helpful. Limited on products. Store was really packed and small.

uhaul.com
5
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Easy to get to. Huge selection of rentals. Very friendly customer service. Standard U-Haul experience.

uhaul.com
5
@

Friendly staff, great service, helped make my moving day so much easier! They were able to answer all of my questions, and service was fast. The uhaul truck was in great condition and very clean. Highly recommend, if you have to move, rent a uhaul from this location!

uhaul.com
4
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Little bit of issue at pickup, but overall very good service. Even when there was confusion about the prices/charges they were professional and courteous and i went away happy.

uhaul.com
4
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This location seems to catch a lot of flak online, so I just wanted to balance it out some. I've rented here numerous times and they always do a fine job. I've never been redirected somewhere else to pick up equipment, which is nice (and something I've had to do at other U-Hauls). The lot is small, but what can you do about that? I have no complaints and will continue to rent from U-Haul New Brighton.

uhaul.com
5
@

Great Service here. Super friendly in helping me find a hitch for my vehicle and scheduling an appointment to have it installed.

uhaul.com
4
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Good service

uhaul.com
5
@

Help us with are moved at last minute convenience. Will be calling them again! Awesome service

uhaul.com
4
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Very helpful. Had a good experience. Used there truck and trailer many times. Trucks aren't the best when it comes to smooth ride, let's say I would not like to take a long drive in one of there trucks.

uhaul.com
4
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Kind of hidden in the back but great service Staff were super friendly and very accommodating. Wasn't super expensive, would use again.

uhaul.com
5
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Very helpful staff, clean truck, cheap

uhaul.com
5
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uhaul.com
5
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uhaul.com
4
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uhaul.com
5
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Great service

uhaul.com
5
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great service , friendly and hassle free. will defiantly use this location again.

uhaul.com
5
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Great people to deal with and offered me a price I couldn't refuse! Have used them since day one moving to Alberta.

uhaul.com
3
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Average service level. I've rented trailers and trucks from them a few times, and the service is relatively average — nothing too special worth writing home about. More often than not, the service leans a little on the slow side, so plan on adding more time than you think it will take to get your rental taken care of.

uhaul.com
5
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Good service and good staff.

uhaul.com
5
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My wire harness wasn't working properly. These kind people took an hour out of their day to diagnose the problem and then fix it free of charge. That kind of customer service is hard to find now-a-days. Treat these people with kindness and respect. They are professionals! Thanks again for your help!

uhaul.com
5
@

Good customer service I had to let my storage unit go because I couldn't afford it at the time. I paid a settlement and got some stuff out I wanted to keep but didn't have the muscle to get everything out. They called me days before I was moving into my place and asked if I still wanted the rest of my things. I was not only able to move into my new place, but was also able to keep my stuff from storage. They work with you so you can keep your stuff.

uhaul.com
5
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The place was dirty and unorganized but the man working there was very nice and helpful! He came right outside when we arrived and took over and was fast with checkout. I feel like the state of the store was acceptable for the area, rugged country-esque living. Would go to him again if I need a u-haul for sure!

uhaul.com
4
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Good service. Well informed staff

uhaul.com
3
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If you need to forward your mail using Canada Post after moving from this location, be aware that it is not possible as it is considered a "SHARED ADDRESS"

uhaul.com
5
@

Good customer service Knowledgeable staff and easy to deal with

uhaul.com
5
@

Très bon service et tout était tel que prevu

uhaul.com
5
@

I have rented several times from UHaul on Windmill Road and have never had a problem. The staff are professional and helpful. The mileage and charges have always been accurate when returning the truck.

uhaul.com
5
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Flexible with rentals, lots of inventory and convinient pickup times.

uhaul.com
3
@

Slow service. I had a appointment booked for 2pm to replace a wiring harness. My truck was finally serviced at 230. They were farily friendly and respectable. This place has younger employees that aren't all that concerned about customer service. I have rented trailers from here and no prpblems . If I could rate it 3.5/5, I would.

uhaul.com
5
@

Great service at this location. clean van, newer vans get way better fuel mileage than old

uhaul.com
5
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uhaul.com
5
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first time using u haul and they made it a great experience! best place in the city! staff was very kind and helpful! explained everything correctly and made it an easy and fun experience.

uhaul.com
5
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I agree: Efficient and friendly. And the truck was in a good shape and ready to go when I arrived. I'm booking with them again now :)

uhaul.com
5
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easy and good price

uhaul.com
5
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Great fast service! Can't complain!

uhaul.com
5
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uhaul.com
5
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Excellent service. Fast, detailed with a smile. Will surely use them again as needed.

uhaul.com
5
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Shopped around for a hitch installation, U-Haul's prices were half of what the competition was offering. The staff was courteous on the phone during the appointment booking, and quoted 2-3 hours for installation. I was out in 45 minutes. The entire experience was effortless; highly recommended if you need a hitch.

uhaul.com
3
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Number of available trucks are very few. Don't go there without reservation

uhaul.com
5
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Open early friendly staff who let you drop the Uhaul off after close and if it's there before they open they won't charge the extra day!

uhaul.com
5
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Good rates. Truck was good

uhaul.com
5
@

Bon service

uhaul.com
4
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Small variety store that has a van or 2 for rent. I had no problems when I rented.

uhaul.com
5
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Great service at the garage.

uhaul.com
5
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Toujours un bon service avec des camions très très propres

uhaul.com
5
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Absolutely wonderful woman to deal with. Very personable and has helped us with 2 issues on 2 separate moves. Top notch customer service all around.

uhaul.com
5
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Wonderful service. Flexible, trusting and trustworthy.

uhaul.com
5
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Outstanding service, friendly staff, well kept facilities and well positioned next to the highway. Only 8 minutes from downtown. I use storage lockers here.

uhaul.com
4
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Nice place, Lots of Trucks but no place to leave customer vehicle

uhaul.com
5
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Quality of service was exceptional . I will go back again

uhaul.com
5
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The guys here are great. They were very helpful when I needed a helping hand recently. Highly recommend this place.

uhaul.com
5
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The most pleasant experience in rental anytime. The young man at this location was curtuous, friendly and very helpful making a usually painful moving experience very pleasant. The standard of service offered at this location should be a standard for all locations. Thank you.

uhaul.com
4
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Robert is very slow but I have always had patience to wait as I understand from experience that it takes him a long time. However, me and my family have always rented from him because he is honest and really wants to please. I you rent from Robert, don't be in a hurry!!

uhaul.com
4
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It's in the middle of nowhere!!! But good service and nice store front.

uhaul.com
4
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Can be seen from highway 20. Easy to find. Renting a truck/van was easy.

uhaul.com
5
@

Had a great experience at Spruce Grove Uhaul location (aka Progress Glass). Had a smooth time reserving and renting my uhaul trailer for a small move. I have been a loyal customer with this small family run business for years and I have always had great service. They are always so kind and welcoming and make you feel like part of the family. Being a longtime customer I occasionally noticed some customers walk in immediately angry, yelling, demanding, with little patience and just act completely rude. If you treat people that way how do you expect to be treated back? All of you need a reality check and learn how to respect one another. Get a grip. Everyone at progress Glass works hard..prices are reasonable and in CANADIAN DOLLARS. I'm very happy doing business there and would definitely recommend!! Awesome job guys, keep up the good work

uhaul.com
5
@

Fast, efficient and courteous.

uhaul.com
5
@

Great service and great price structure

uhaul.com
5
@

Great owners and will stock things you are looking for if they do not have it... all my expectations were met and always are when I go there

uhaul.com
5
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Great customer service, excellent rates, will always do business with Uhaul, like the newer GMC model, kinda wish they have Ford transit, never a GM fan, sometime there only 1 staff for evening or midday, should have two staff for highly service for customers.

uhaul.com
5
@

These guys are amazing! I drove from Terrace as this was the only one open for me and they treated me fast and friendly. Very helpful and down to earth people. Thank You

uhaul.com
4
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Aucuns problèmes avec ma réservation, le service est vraiment OK, sans plus.

uhaul.com
5
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Very helpful and accomodating

uhaul.com
4
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Bon service

uhaul.com
4
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Trés petit et ils louent seulement des camions, applez en avance

uhaul.com
4
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uhaul.com
3
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very difficult to get there, so many road closed

uhaul.com
5
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Big storage facility with different room sizes and 2 big elevators.

uhaul.com
3
@

Very nice lady at the counter, she was very clear and helpful. But from the moment i stepped outside, the male employee who brought me the van was very cold, you could tell he hates his job. He was aggressively taking the snow off the van with a hack. I had to film it to protect myself because i was scared he was going to dent it. I suggest to everyone who comes here to take as many pictures as possible, and taking insurance is really mandatory.

uhaul.com
3
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uhaul.com
5
@

Not sure why everybody else is complaining about this place. I had a great experience, it was very quick, pleasant, and friendly.

uhaul.com
5
@

This store was very accommodating. The first room that was given the doorway was much too small and they were able to give us one with a bigger entrance with no hassle. Would definitely use them again for any of my storage or moving needs!

uhaul.com
5
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"I never saw a U-Haul behind a hearse"

uhaul.com
5
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Van is ready they are take the authorization of our credit card and offer the van or truck which one you need . Crazy thing is 4 hour and 24 hours is the same fare .And also key droping facility is available

uhaul.com
5
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Efficient & very friendly

uhaul.com
3
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uhaul.com
4
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You may read and hear some terrible stories about U-Haul, but this location disproves every single one of them. They run a very honest business and treat their clientele with integrity and respect. This is probably the best spot in HRM for trailer hitch installation and parts.

uhaul.com
5
@

Great staff. Friendly and efficient.

uhaul.com
5
@

Very friendly staff. Talked to one girl who was very helpful, knowledgeable, and welcoming to questions.

uhaul.com
5
@

Rand Electric on site

uhaul.com
4
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uhaul.com
5
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uhaul.com
5
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uhaul.com
5
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Outstanding service!

uhaul.com
4
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Great service but it was only one guy and everybody showed up at the same time and there was no one at the desk and no one knew where the attendant was. It turned out that he was helping another client, so he had to be away but i think there should of been a sign or something saying that he would be back in 5 or 10 minutes. I like UHaul, its a great option and i have used them to move many times.

uhaul.com
5
@

Friendly service

uhaul.com
4
@

Friendly and helpful people. Drop-off is easy after office hours. A bit off if you have to come by public transportation.

uhaul.com
5
@

I have rented a storage unit here very easy access.

uhaul.com
5
@

Steve was awesome helping me out. Got me fully set up with the proper equipment for my move to BC and helped me hook the trailer up to my truck before I headed off. Very friendly and easy to deal with. Would definitely use these guys again! Cheers!

uhaul.com
5
@

Great service, prices were what was expected.

uhaul.com
5
@

Bon service

uhaul.com
4
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Fast affordable, needed windshield wiper fluid upon pick on a very melty day

uhaul.com
3
@

It is U-Haul, same problem as usual

uhaul.com
4
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Great place to get a moveing van

uhaul.com
4
@

The people are very friendly

uhaul.com
5
@

Très satisfait du service reçu! En fait la meilleure expérience de location véhicule/remorque. Personnel professionnel et serviable.

uhaul.com
5
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uhaul.com
5
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Excellent customer service, very friendly and helpful. A little hard to find but over all very pleased. Pickup was very fast and simple. No hassle... least stressful part of MY move :)

uhaul.com
5
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Excellent customer service, very friendly and helpful. A little hard to find but over all very pleased. Pickup was very fast and simple. No hassle... least stressful part of MY move :)

uhaul.com
5
@

Tres bon service

uhaul.com
5
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uhaul.com
5
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Staff are always helpful and friendly, amazing customer service! This storage facility is easy to access and the units are very clean and affordable!

uhaul.com
5
@

This location has really nice staff that was helpful in finding what my needs were and met my expectations. Would recomend this place to anyone looking for storage or moving. The trucks were very clean and mantained. They also helped with finding all of the boxs and supplys needed for my move and told me what was best product was for my money. Then to top it off the young male took everything out to my car for me. This store is the best U-Haul in london by far although its out of my way a bit its worth the drive.

uhaul.com
4
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I have had storage there for 4 yrs. Never a problem. What is not to like. If you pay your bill on time, what problem would anyone have. Clean secure property. I would highly recommend.

uhaul.com
4
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I have had storage there for 4 yrs. Never a problem. What is not to like. If you pay your bill on time, what problem would anyone have. Clean secure property. I would highly recommend.

uhaul.com
5
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Sam is a great manager at this place.

uhaul.com
3
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uhaul.com
3
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Conveniently located, ample customer parking, great customer service. Desk staff is friendly and efficient. The only issue is when customers are lining up and there's not enough personnel to give you the rental in a timely manner. So if you have an appointment to make be there early.

uhaul.com
5
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Pick-up was fast and pleasant. The road in and out can be a bit daunting in a large truck though.

uhaul.com
4
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Fine place. Has free parking. Can be a little difficult to get in and out.

uhaul.com
5
@

I have rented twice from this location with a great experience both times. They have been easy to deal with, efficient, professional, and understanding. They try their best to meet your need. Because the cost is the same at any location the service and treatment I receive matters to me. If I didn't live in the area I would travel to rent from them.

uhaul.com
3
@

Ca depane et secure

uhaul.com
5
@

Friendly and helpful moving truck service. Truck was ready when we requested it, no issues during our move. Their office just relocated to upstairs in the four skills building on 34 A ave. Look for the u-haul sign on the door near the South-West side of the building.

uhaul.com
5
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uhaul.com
5
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Tight on parking if you want to leave your vehicle. Staff are friendly, quick and helpful. Great place to pick up a rental.

uhaul.com
4
@

Service avec le sourire réserver d avance

uhaul.com
4
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Took a while to get service, but it was super snowy and the dude was outside cleaning the trucks and he was on his own that day.

uhaul.com
5
@

Fast service while maintaining a really good customer service. Lots of people on the lot helping you get going quickly and efficiently.

uhaul.com
5
@

Needed a van. Got one that was clean and ready to go. Nice and easy.

uhaul.com
5
@

I needed to rent a trailer here on short notice without a reservation, and the staff were very helpful. Service was very fast and they seemed to have a large stock of trailers and trucks. No complaints!

uhaul.com
3
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I rent trailers here fairly regularly. They always seem to have a decent selection of trailers, I've never had an issue getting what I need. (I've never rented trucks here but they also always seem to have a LOT of trucks, especially pickups and cargo vans.) Service here is friendly, but sometimes slow. Seems to take a long time to get served even if there aren't many people waiting. The only other issue I have is sometimes the trailers are dirty - they don't seem to do a very good job cleaning them out. Once opened an enclosed trailer to find a whole bunch of cardboard boxes and foam packaging. So, post-rental inspection and enforcement of their cleaning fee policy seems a bit lacking.

uhaul.com
5
@

Very good place to rent from! Staff is friendly and helpful.

uhaul.com
5
@

I have rented U-Hauls from this location a few times over the years. There was a problem with our last rental and the manager Cherie called me, discussed the issue, then rectified it. I'm very satisfied with the service from her and her employees. Would recommend.

uhaul.com
5
@

Open very late week days open till 11pm weekend 6 pm. They also has auto body shop. Machine available. Also selling used cars too.

uhaul.com
4
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Reasonably fast service. Helped hitch our rental trailer for us and got us on our way. Beware the parking lot, it's very tricky and we had some near collisions because there are trucks and cans constantly being maneuvered within inches of each other. The store is very well stocked.

uhaul.com
4
@

So far the experience has been great. Friendly customer service from owner. I will be back for my rental needs.

uhaul.com
3
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uhaul.com
5
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Very fair and kind owner.

uhaul.com
4
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uhaul.com
4
@

Nice business.

uhaul.com
4
@

Very handy service at good rates per mile

uhaul.com
3
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uhaul.com
5
@

Great staff, the only good Uhaul in west island, it has all the options and accessories for moving. Good experience!

uhaul.com
5
@

Equipment was clean and service was excellent.

uhaul.com
3
@

The store owner is a very nice man, great service. The people who lease to him though cannot manage their property at all, the place is Badly in need of repair.

uhaul.com
4
@

Les prix sont bons et je n'ai pas eu de problème lors de ma location

uhaul.com
3
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uhaul.com
5
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uhaul.com
5
@

uhaul.com
5
@

The handling of the 26 feet truck isn't the best, but great service and fair prices

uhaul.com
4
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uhaul.com
5
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uhaul.com
5
@

Good service. Very helpful.

uhaul.com
5
@

I've used this place 3 different times and have had awesome, friendly, affordable service every time. I go out of my way to use this location. Super handy that it is attached to a gas station. Makes the return really easy. Lots of parking for your car nearby and also very accessible for those without other vehicles. Booking online is incredibly simple.

uhaul.com
5
@

Very flexible staff. Was able to arrange for a pickup much later in the day with no problems. Vehicle was ready at the arranged time, was clean and filled with gasoline. Would recommend as your Montreal U-Haul dealer.

uhaul.com
3
@

Simple and efficient. Downside is that it is not convenient to get to unless you get someone to give you a lift.

uhaul.com
5
@

Good service and no hidden fees or any kind of screwing around. A great choice for a moving vehicle if you're in the area.

uhaul.com
4
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uhaul.com
5
@

Un service impeccable En plus il y a des boites et articles de déménagement sur place ainsi que de l'entreposage.

uhaul.com
5
@

We had an excellent experience at this location, there was a system issue preventing us from renting and the manager took care of everything and put his own tail on the line for us! Great service!!!

uhaul.com
5
@

I had a great experience with the spruce grove location. Also thankful that progress glass decided to be a dealer on the side otherwise I would not have had the service of renting a uhaul in my local city available to me. The uhaul representative was very kind and helpful, it can get busy and hectic in the rental office when 5 or more Customsers are lined up to rent or pick up their reservation all at the same time, but she does her best as she is the only u haul rep there. As in most situations in life patience and respect go a long way. She actually went the extra mile to make my rental process smooth from start to end. I would say anyone who has a problem with this location probably came with the wrong attitude to begin with, not fully understanding the the situation they were in. I would definitely recommend this location, and use it again.

uhaul.com
4
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uhaul.com
4
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HANGAR uhaul font de l'entroposage interieur temperer et tout est tres propres. Une place a considerer si nous souhaitons faire entreposer des biens mobiliers ou autres. Acces libre services avec carte a puce. Alarme sur chaque locker. Tout est bien securisé et le personnel est tres sympathique !

uhaul.com
4
@

Giid service fast and efficient

uhaul.com
5
@

Great service and amazing team!

uhaul.com
4
@

Friendly staff and truck was new. Will use them again.

uhaul.com
4
@

Trailer pas propre.

uhaul.com
4
@

Have used this location twice. First time no problems. Second time I had tried to book online but couldn't make it to the submit order page. Went in to book a truck in person and I got friendly service. Got a call an hour before my pick up time that the unit I had booked was unable to make it back to the lot for my time. They moved me into the next size truck and everything was good from there. Only reason not 5 stars is because of the issues with online booking.

uhaul.com
5
@

Very friendly, service-oriented staff. Renting a trailer was easy, affordable, and quick. Using their storage lockers is also very simple.

uhaul.com
5
@

This place is awesome. Maria really knows how to take care of her customers.

uhaul.com
5
@

uhaul.com
5
@

uhaul.com
4
@

Friendly staff

uhaul.com
5
@

I was at uhaul yesterday and they were very nice and the customer service was outstanding ! Thank you !

uhaul.com
5
@

Fantastic service. Absolutely the best experience with a Uhaul location.

uhaul.com
4
@

Bien entretenu

uhaul.com
4
@

They easily cover most if not all of you moving needs. From a truck to tape and boxes. Very convenient.

uhaul.com
5
@

Didn't have the trailer I needed as it was broken down. I was able to get a smaller enclosed trailer eventually. The guy who helped with the process was very nice and down to earth. He hooked up the trailer and helped me with all the paper work accordingly. I also ended up getting a ball mount w/ ball and the employee was kind enough to install the ball upside down on a rise position. This was the first time dealing with uhaul and it was a good experience. Thanks for the help.

uhaul.com
3
@

uhaul.com
4
@

I picked up a truck at 6pm and when asked about bringing it back after 8pm they said it was not a problem. I ended up bringing it back at 10pm, dropped the keys and I was never charged a single more minute. Great deal, for me.

uhaul.com
5
@

Quick and easy resolution when your personal vehicle is being serviced🙂

uhaul.com
5
@

Great experience. Thank you! I've rented from several locations and always feel like I'm getting what I pay for...cheap rates and mediocre service. This wasn't the case with the Davie Street UHaul. They were so friendly and professional. Processing time was quick for both drop off and pickup. I will definitely go back to this location next time.

uhaul.com
5
@

They were really good to deal with.

uhaul.com
4
@

Good service prompt and pleasent

uhaul.com
5
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uhaul.com
4
@

Very professional

uhaul.com
5
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uhaul.com
4
@

They are very nice and friendly but the trailer wasn't perfect

uhaul.com
4
@

uhaul.com
3
@

Great people and wallet friendly prices

uhaul.com
4
@

Great staff with good equipment for rent. Also offers storage lockers.

uhaul.com
3
@

uhaul.com
5
@

Friendly and professional

uhaul.com
4
@

Always have what I need and friendly service. But often have to wait in line 10-20 minutes for service.

uhaul.com
4
@

Cheap rental vans and trucks at an affordable price.

uhaul.com
5
@

Great service. Thank you

uhaul.com
4
@

Great service and great knowledgeable staff... Not a full uahul store

uhaul.com
5
@

Nice service

uhaul.com
5
@

uhaul.com
4
@

Honest and helpful during a stressful move.

uhaul.com
5
@

Had a storage unit at this location for almost four years. Nothing but great things to say about the staff. Very friendly and helpful. Rented trucks and trailers numerous times and never have any issues. Highly recommend using this Uhaul location.

uhaul.com
5
@

I booked the wrong truck and they quickly turned around a truck that was just returned for me to take. Quick service when I was in a pinch!

uhaul.com
5
@

Accomodating and reliable. Good service.

uhaul.com
5
@

big selection

uhaul.com
3
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uhaul.com
3
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Good

uhaul.com
5
@

Good service, delt with them twice not a single issue. Sign some paper work and I'm out with 10 minutes.

uhaul.com
4
@

Good prices and the staff all know what their doing. Got a hitch and electircal done and it worked out well. Super busy and seems quite scattered there and a tough place to enter/exit to park.

uhaul.com
3
@

uhaul.com
5
@

The staff was very helpful! Thank you!

uhaul.com
3
@

Staff were helpful, but my van got broken into after I took it to the drop off site and the dolly went missing. I got charged $40 for the dolly, which on top of all other associated costs is still much less then hiring movers. Would advise dropping off your truck in person for fear of break in.

uhaul.com
3
@

The trailer hitch they put on was a good price but took 4.5 hours to install and the wrong ball was put on, the shank on the ball was undersized causing the ball to come loose while pulling the trailer. I almost lost the trailer going across the 401! the interior panels were also not put back on properly. They replaced the ball with a new one. Not sure if I would recommend, friendly staff but .......

uhaul.com
5
@

Staff was amazing and very helpful. National uhaul was unable to provide us with our reservation even though we booked weeks in advance. David at Faithful Tire & Auto was able to help us out and provide us with a solution on a very short notice. Highly recommend!

uhaul.com
4
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Typical u haul.. but trucks seem to be decent from here

uhaul.com
4
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Always helpful not like the welland Avenue store where there always rude and talk down to you.

uhaul.com
5
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Excellent service

uhaul.com
3
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Small but ok store. People who works here are nice friendly and efficient . Their equipment's are kept nice and clean and they have huge amount of availability of trailers but I advice people too do business carefully with UHaul because they straight charge on your card and sometime you see more charge then normal. So be careful when dealing any uhaul in Toronto.

uhaul.com
5
@

not just a uhaul dealer but its a bodyshop too they fixed my car during my rental which is awesome the result was great helpful people holy i never thought my car can be brought like new i cant even look at it right now too shiny they got great cars too dont miss this shop if u need uhaul or auto work leave your car with them during rental if u need fix

uhaul.com
5
@

Fast service, truck was ready, the truck that I reserved was the one I got. Will rent from them again!

uhaul.com
3
@

decent service

uhaul.com
5
@

The staff at this location make all the difference! I was helped by both Peter and Lisa, they were excellent. The level of customer service they have exhibited in assisting me (and I had some interesting circumstances) went above and beyond. I would highly recommend them in any capacity.

uhaul.com
3
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ok

uhaul.com
5
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THIS IS NO LONGER A UHAUL LOCATION.

uhaul.com
4
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Clean office and storage area. Staff were very informative and helpful and answered all my questions

uhaul.com
5
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uhaul.com
5
@

Excellent location. Staff were friendly and efficient. Vehicle was ready, clean and as described. I was in and out within 5 minutes. Would definitely use again.

uhaul.com
4
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For a sketchy looking place, it was actually a good experience.

uhaul.com
4
@

They have great boxes and they'll take back what you don't use they also have propane in bulk stored in a great big tank thing

uhaul.com
5
@

The UHaul storage and moving center at Saint-Hubert is an affordable place to shop for moving or other "Do it yourself" supplies. The store items and rental equipment are of uncontestable quality. The trucks, trailers and dollies are mostly (95%) well maintained and always fully functional. The personnel always tries their best to value every customer according to their demands. Despite some disappointed customers, most clients successfully complete their tasks by the means of UHaul equipment. The team will always try to best themselves so they can better serve and satisfy the clientele. Thank you Le centre de d'entreposage et de déménagement UHaul à Saint-Hubert est très abordable en ce qui concerne les tarifs. L'équipement disponible en vente et en location est de très bonne qualité. Les camions, remorques et chariots sont en principe (95%) bien entretenus et toujours fonctionnels. Le personnel du centre essaye toujours de satisfaire les clients en fonction de leurs demandes. Cependant, il y arrive des moments où les clients sont désappointés. L'équipe tentera toujours d'augmenter son niveau et d'améliorer son service pour plaire à ses clients. Merci

uhaul.com
5
@

Very cheap prices but excellent service. You can reserve a truck online and it is ready when you go there.

uhaul.com
3
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Very cheap prices and good service but don't rent a truck there on winter. I rented a truck and it was not equipped with winter tires. I noticed it when it began to snow, the tires had no more grip. It was very perilous on the road.

uhaul.com
5
@

uhaul.com
5
@

Service ultra rapide et courtois

uhaul.com
3
@

Bon service

uhaul.com
5
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Good

uhaul.com
5
@

Rented a truck for $30 for the day! Very useful!

uhaul.com
3
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Front counter service is great ; over the phone is terrible . I suggest you always going and don't bother with the phone call or the online reservation.

uhaul.com
5
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Very smooth transaction. No problems.

uhaul.com
4
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Good service, but they forgot the furniture blankets I ordered. On the other hand, they through in an extra 12 bonus miles.

uhaul.com
5
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This is the best location for renting the truck. Longer hours of operation from morning 5.30am to 11pm.Clean trucks and very helpful people. Will recommend to everyone.

uhaul.com
5
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Friendly staff that gave us good suggestions. The price was also good.

uhaul.com
5
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Excellent service. Never an issue.

uhaul.com
5
@

Staff are helpful, happy, and always make you feel welcome. 10/10 will go back!

uhaul.com
3
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Bon service pour le déménagement d'un ami cet été

uhaul.com
4
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uhaul.com
5
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Cheap and good availability! Really flexible when you need more time moving your stuff! They also have a good storage service!

uhaul.com
5
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The location I rented from at 626 Dundas in Toronto incorrectly marked the mileage on the contract which we didn't notice. This location was good enough to not bill us extra overage and allowed us to take the van to get filled because it was a little under the amount of gas it should have been. Still got screwed in the end by the location on Dundas St. as we put in $70.00 of gas to cover a 200km journey because of their mistake at Dundas in marking the contract. I should note that this is the second time I rented from that location and they marked down the gas incorrectly in their favor. The first time I noticed it and mentioned it to them. My wife picked up the van the second time and didn't pay attention to it.

uhaul.com
5
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Quick and friendly staff and fast check-in and check out.

uhaul.com
5
@

Friendly. Quick and resonable pricing

uhaul.com
5
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Big facility... Decent neighborhood... Decent service

uhaul.com
5
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uhaul.com
5
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Super friendly !!!

uhaul.com
5
@

uhaul.com
3
@

Average for the following reasons: they have a large selection of renting products, but they are the most expensive one. Very flexible in time but keeps pushing extras for you to buy (and making you uncomfortable by reminding you all the bad things that can happen) You can reserve online for faster checkout but only if nobody is already there checking out (only one staff available every time I go there).

uhaul.com
4
@

U-Haul provides a good hauling service

uhaul.com
5
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Service courtois et rapide toujours avec le sourire

uhaul.com
5
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Great people run it.

uhaul.com
4
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Well ran storage facility.

uhaul.com
5
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uhaul.com
5
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uhaul.com
5
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uhaul.com
3
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uhaul.com
5
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Go out of there way to help you out 😋 Amazing Thank you

uhaul.com
4
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Service is good. Used them to do small projects or pick up large items. It's 20$ to start, but for 40km, with insurance, 5 blankets, and a furniture dolly, it cost me about 70-something. So just keep in mind that there are fees on top of the base.

uhaul.com
5
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Great staff at the Mt Lehman location!

uhaul.com
4
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Staff is helpful

uhaul.com
3
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uhaul.com
3
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This site has fake reviews - having said that, the car wash is strict and well run. The weak point is communication. I suggest the staff take a management class on how to deal with people.

uhaul.com
5
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I've experienced service at several U-haul locations, having moved a few times in the last few year, helping family and friends move... U-haul is the only place I rent from and after recent experiences will only visit the Fairway location! Most recent rental for my mom's move brought us back to fairway where we received great service at the counter from Amy (I think that was her name). She made a few great recommendations for in store purchases that made the move way easier... and truck was in immaculately clean!

uhaul.com
3
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uhaul.com
5
@

Great customer service. Very professional. Friendly.

uhaul.com
4
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Polite staff, when I went the inventory was minimal

uhaul.com
5
@

Très bon service

uhaul.com
3
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Every time I have been to this location the wait for service has been significant. The parking lot it very tight and can be difficult to navigate larger vehicles/trucks around.

uhaul.com
5
@

We needed to rent a trailer so we played the rental roulette. We won big, they provided: friendly and considerate attention, knowledgeable staff, well maintained and designed equipment and gave me a strong sense that my business matters. This was not provided by one employee, I was well treated by everyone I contacted there. What a gem, no more roulette for me. I know where I will go if I ever need to rent again.

uhaul.com
5
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Very nice owner. Only place I will take my car to be worked on.

uhaul.com
4
@

Had hitch installed. Good service.

uhaul.com
5
@

There are people who care! Yes my adventure started with a move. I rented a cargo van online and confirmed with credit card. I choose to do the pre check to save time on the pick up of the van. My pick up location was on hermitage at a Reddi mart location. When i went there he the owner of the location asked for id. and a credit card. He told me that we needed to pay now with the credit card; I said Id like to pay cash. (i've done this at U-haul before many times) I asked if he need a swipe deposit was fine and when i came back with the rental i would pay with cash..He refused telling me credit card only.. I drove to u-haul on 50st. 127ave location (not too far) from the hermitage loc. U-haul told me to go back there and get the booking and that a deposit swipe was ok and that you can pay cash at the end of the rental.. I went back to the other u-haul and was told by the owner that these are not u- haul's trucks ,that they were his and this is how he runs it! I went back to the 50st location and presented my case ... This is were i met Kyle! Kyle quickly got on the phone to check and confirm a cargo van ready at his location...transferred the booking to his store and had me on my way within 15 mins flat ...WOW! Its not the business but the people that run it that can bring their company to life... All i can say is Thank you U-Haul for bringing Kyle into your fold.... I recommend anyone moving soon to call U-Haul northside on 50th. street and ask for KYLE !

uhaul.com
4
@

uhaul.com
4
@

They have good staff there.

uhaul.com
3
@

It's a uhaul, you get what you expect. Prices are a little high after you factor in how far you're traveling. Also consider that all uhaul trucks are licensed in Arizona because of the lax safety requirements.

uhaul.com
5
@

There are people who care! Yes my adventure started with a move. I rented a cargo van online and confirmed with credit card. I choose to do the pre check to save time on the pick up of the van. My pick up location was on hermitage at a Reddi mart location. When i went there he the owner of the location asked for id. and a credit card. He told me that we needed to pay now with the credit card; I said Id like to pay cash. (i've done this at U-haul before many times) I asked if he need a swipe deposit was fine and when i came back with the rental i would pay with cash..He refused telling me credit card only.. I drove to u-haul on 50st. 127ave location (not too far) from the hermitage loc. U-haul told me to go back there and get the booking and that a deposit swipe was ok and that you can pay cash at the end of the rental.. I went back to the other u-haul and was told by the owner that these are not u- haul's trucks ,that they were his and this is how he runs it! I went back to the 50st location and presented my case ... This is were i met Kyle! Kyle quickly got on the phone to check and confirm a cargo van ready at his location...transferred the booking to his store and had me on my way within 15 mins flat ...WOW! Its not the business but the people that run it that can bring their company to life... All i can say is Thank you U-Haul for bringing Kyle into your fold.... I recommend anyone moving soon to call U-Haul northside on 50th. street and ask for KYLE !

uhaul.com
5
@

Great service no issues.

uhaul.com
5
@

Ron is the best very helpful and friendly service not to mention a very hard worker

uhaul.com
5
@

This place is amazing. The staff went above and beyond to accommodate us on month-end weekend when no other nearby uhaul locations could help. They even tried to call other locations to get us the required vehicle. It was worth it to drive 7 km extra to experience their courteous customer service. We dealt with Terence and he exceeded all of our expectations. We were running behind and he politely allowed us grace time to return the truck. It has never happened to us, we are always told to be on time otherwise we would be charged for another day which can be stressful at times. Overall, their excellent customer services made our moving very easy and stress free and we intend to go back to them even though they are not the closest uhaul location to us. We highly recommended them for a great and stress free experience like ours.

uhaul.com
3
@

uhaul.com
5
@

Great staff! They truly are very nice people and are always there to help! I worked here a year ago and the staff were amazing! If you treat them right, they will always go above and beyond!

uhaul.com
4
@

Good service. Old truc but worked fine. Discount because not enough gas in truck...

uhaul.com
5
@

I went there several times for moving supplies and always received great customer service. Staff are knowledgeable and helpful. Even offer to take my purchased to my car. Really like their policy that when you over purchased boxes. All unused boxes in good condition with receipt you can get a refund back. I did and without any trouble. Would definitely go back for future moving supplies purchases.

uhaul.com
5
@

The staff here is awesome. Very laid back and down to earth people. Love working with them :)

uhaul.com
5
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Stayed open until we arrived on a Sunday when we were stuck in traffic.

uhaul.com
4
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uhaul.com
4
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uhaul.com
4
@

It is a very busy place! I find the waits can be long, especially during prime moving times but they are efficient and professional. The location has excellent access and is convenient for me.

uhaul.com
4
@

Once you get to the csr service is pleasant and helpful. If you have no patience I'm not sure where you can go? The storage units are not as accessible as one would hope but dry warm clean individually alarmed with cameras. Be sure if you want access after hours to pay for it.

uhaul.com
4
@

I've rented a Moving Van several times over the years from U-Haul on Marine and had excellent service and price. I'm about to do so again. Except for sometimes slow attention (lines) at the Service Counter, the Staff did their best. Trucks were easy to drive, clean and affordable. I assume all will be as in previous times. Kindly, C. Charles Rudd.

uhaul.com
5
@

uhaul.com
5
@

Awesome folks here fast great service

uhaul.com
5
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uhaul.com
4
@

I came I early on a Saturday to buy a few moving boxes and had a great experience here. Really friendly staff! Would recommend based on other U-Haul experiences I've had in the past.

uhaul.com
5
@

Had an excellent experience, clean equipment, friendly service. Will definitely recommend.

uhaul.com
3
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Office reeks of cigarette smoke. Dingy. But service was alright, and what can you really expect from a UHaul Dealer?

uhaul.com
5
@

Staff are extremely courteous and helpful .. They definately go out of thier way to assist a customer .. Equiptment is very clean and maintained .. Will be coming back and recommending to others

uhaul.com
4
@

Very cheap rental truck because clean up before returning the truck

uhaul.com
3
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Pros: Professional service, excellent vehicle fleet! Cons: Understaffed and overpriced (in my opinion).

uhaul.com
5
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Always clean and all the equipment works. No complaints at all.

uhaul.com
5
@

Fantastic service

uhaul.com
5