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Do you confirm to own Premium Self Storage?

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22901 Industrial Drive West, Saint Clair Shores, MI 48080, United States

  (586) 447-9888

Rating:


Net Promoter Score: 80.61

Complaints:

BBB:




Ripoff Beport :
Complaints Board : 1
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Reviews List

cubesmart.com
5
@

Both individuals who work there, Johnnie and Tianna, are friendly and knowledgeable. They were so nice and answered all my questions. I decided to go with them based on the professional disposition and the good recommendation from a friend who used them. I recommend Cubesmart in Riverhead, NY.

cubesmart.com
5
@

The customer service at this location is very friendly and efficient. Angelic showed me various available spaces and we found one that suited my needs perfectly. Everything was clearly explained and I got my things stored away with the minimum of time and trouble. I would definitely recommend CubeSmart in if you are looking for storage facility in the Allston-Brighton area of Boston.

cubesmart.com
5
@

This place is spotless! Angelique was amazing!! She was able to quickly show us a unit and even dusted the storage locker, I repeat, she dusted the storage locker and it wasn’t even dirty. Don’t waste your money with the other guys, store here!

cubesmart.com
5
@

Johnny is very helpful , and provides professional service

cubesmart.com
5
@

Angelic was very warm and welcoming! I had a reservation for public storage and was given poor customer service and after I left I seen Cubesmart a couple of doors down. I went inside and was Instantly welcomed. Angelic had no problem with showing me what size cube she had available and I did not need a reservation! Awesome service! I will be returning it I ever need storage again.

cubesmart.com
5
@

Angelic is very kind and helpful! I just recently moved to the area and needed somewhere to store my stuff for a few months. I was able to easily make a reservation online and come into the store within a few hours that same day. Angelic helped me immediately get moving as soon as I arrived and was kind enough to answer all my questions and concerns about getting a storage unit for the first time. The facilities are also clean and more spacious than I was anticipating. Would definitely recommend!

cubesmart.com
4
@

Pro: one of the best buildings locally for storage as mold is at a minimum and there's a climate control bldg with 2 floors one of which has metal grate for a floor so requires no cleaning. Parking. Gated. Industrial area but safe. Con: used to be run by local guys who were older and had old school work ethic: place was CLEANED, tidied every day and anything broken was FIXED. They knew how to care for the older heaters and machinery in the building. Since CS took over in earnest they became corporate diversity obsessed and hired nothing but corporate bodies and as long as they met quotas they don't care. The employees were and are lazy, unable to fix anything or clean and don't even want to be there. Just corporate bodies keeping seats warm. They are terrible. Anyone decent leaves this location within months or weeks. The other issue is they should build a back door fire exit in first older building, the original front door was on that side but it has been cemented over. This location was much better when it was local run and owned. If you want a decent place to rent and won't be there much or deal with staff this place is great. It is the best as far as overall cleanliness and climate control simply because of it's size, it's isolated location and because the original locals took care of it properly for so long. I give it ten years before it goes to hell due to the aforementioned new conditions it's operating under.

cubesmart.com
5
@

Very friendly and knowledgeable staff. I’ve dealt with other storage companies and I must say Amanda was very nice and accommodating. I would definitely recommend this facility to anyone looking for storage !

cubesmart.com
5
@

This facility is great. My brother has been storing here for a while now and every time I come here with him the service we get is excellent! The manager Amanda is very friendly and helpful, the staff is great! The place is so clean and well maintained. I would recommend this place to anyone !!

cubesmart.com
5
@

Casey was incredibly helpful, kind and caring. Clean place, runs well.

cubesmart.com
4
@

Very helpful staff and good service. They are a rather small branch, though, and don't offer everything that bigger places have.

cubesmart.com
4
@

Wanted to post to say the staff were very friendly and efficient. The space seems adequate and clean.

cubesmart.com
5
@

Ramona is amazing!!! She always lets me know when I have packages and is always happy, friendly, and courteous. I feel well taken care of and couldn't ask for a better storage!!! It is super clean, parking available, and good location! I would recommend Ramona and the staff at cubesmart to anyone I know!

cubesmart.com
5
@

Eddie Garcia was extremely helpful and responsive over a very stressful move. He knows his stuff, and made this end of the process so much easier than it could have been.

cubesmart.com
5
@

Best storage experience I have ever had. I love everything about them. Great service, convenient, secure, bright, spotless. And a great price. What more could you want.

cubesmart.com
5
@

Having been to several storage units in the area, this one is by far the best. It's super clean, with a huge loading area in the back, and very secure with tons of cameras. The big plus is that it's open 1 hour later than all the others (until 8pm on weekdays).Everyone who works there is super friendly and professional. The process of signing up and then checking out was super easy. Would absolutely recommend this one above some of the other ones in the area.

cubesmart.com
5
@

Very friendly and helpful staff! Great facility with easy access.

cubesmart.com
3
@

Serviceable as a storage facility, but watch out for prices that can go up without any notice.

cubesmart.com
5
@

I've stored in this facility twice. It's much better than any other storage space I've seen in the city. It's well lit, clean and the music they play is pretty decent. As a bonus, Whole Foods is around the corner so that after you are done lifting boxes, you can get something to eat. The staff is kind and helpful. Latoya has helped me find the right unit to rent twice and helped to coordinate all of the details. Storage can be a drag, but the staff here make it a much more pleasant experience.

cubesmart.com
5
@

Von was so nice and helpful! Cubesmart is really clean. The sign up process was quick and it's very easy to get in and out of the building and storage unit. Definitely recommend them!

cubesmart.com
5
@

Moved half of my stuff into storage until I can get a handle of the other halfand of course get some more space. These dudes know what they're doing, Danny had me in and out in no time. Plus they are running a special this month so I got the first month free. Overall great experience.

cubesmart.com
5
@

I stored with CubeSmart from the very beginning when they took over the old company that used to be at that location. I would absolutely recommend storing with them. Not just for their transparent pricing and great location (for me at least!), but because the management and staff are super friendly and helpful. They went above and beyond on multiple occasions including the time I accidentally left some gear on the loading dock. I went back over a week later before I realized it was gone and they had found it, kept it behind the desk, and gave it back to me.

cubesmart.com
5
@

I just recently rented a storage unit from this location and dealt with Ramona. I arrived and was greeted and asked how she could be of service. I explained my needs and she immediately gave me pricing and then took me into the facility to show me different options. She was great and definitely an asset to this business. Once I decided on the unit that was right for me (which took me a week) I returned and again Ramona helped me and was signed up within minutes. The facility is clean, secure and safe. There is ample parking and if it is raining they have an indoor loading area which is a huge bonus. If you need a storage space in this area I would look no further than this location. I highly recommend it.

cubesmart.com
5
@

I was put in a difficult unforseen position. And Lorelie was the best. She helped me out and went above & beyond her call of duty. Thank you so much!

cubesmart.com
5
@

Clean and secure storage. Office help was was very friendly and helpful.

cubesmart.com
5
@

This location was wonderful. It's very clean, and the staff are great; Especially Ramona, she's super nice and helpful. And after recently ending my lease, I was happy to find out they charged me a pro-rated amount for the current month. With the way some of these businesses are run, I figured I would be stuck paying the full month.

cubesmart.com
5
@

Louis was extremely friendly and helpful in helping my father select a storage unit by describing the different sizes that he had available. The facility was very clean.

cubesmart.com
5
@

Stop! You don't need to look further. This CubeSmart facility is an excellent, clean and professional storage facility. I've sued them for years now, and they have worked out perfectly. I've always used their spaces on the first floor. Parking in the back is always easy and therefore easy to load and unload. The facility was never too crowded and is close to the whole foods so you can grab a bit or your groceries after you drop your stuff off.

cubesmart.com
5
@

I been very happy mainly by having very helpful friendly staff on the premises I've deal with Adriana Torres wich has been very helpful and friendly! The storage facility is Alway's very clean! In one occasion there was a couple in a tru c k wich seemed suspicious i called the office and Adriana came right away then called the other co worker & they both took care of the matter...i would recommend this place to anyone...thank you Cubesmart

cubesmart.com
5
@

Pretty good prices, I've been in other self storage places and this one offered me a really great deal at an affordable price.

cubesmart.com
4
@

4 star rating for the following: - nice, helpful staff - location, location, location - first time user discount not a fan of: - size-says it's a 5X5 but it's actually 57".... which means the 59" table I tried to store didn't fit - hours-with the level of security, they should extend the hours

cubesmart.com
5
@

Very happy with this storage facility - clean, well-lit, comfortable temperature, plenty of parking, lots of moving carts available to borrow, restrooms, vending machine for water/soda. LaToya was working alone the day I was there, but handled everyone's questions and phone calls efficiently and calmly - excellent customer service!

cubesmart.com
5
@

Fantastic place - very reasonable prices, good service. The whole thing is very clean, organized and well kept. My belongings were safe while I was gone :)

cubesmart.com
5
@

Super clean facility! They'll receive packages for you too. Amazing! Ask for Von, he's the best.

cubesmart.com
5
@

I recently moved from San Diego, Ca to Boston, Ma for college. I rented a Uhaul truck and an indoor storage unit at the Uhaul facility on Massachusetts ave in Boston. Once I arrived in Boston, I found out that they had rented my reserved storage unit to someone else by mistake and they didn't have any units available that would fit all of my stuff. After dealing with them for nearly 2 hours, they finally found a unit for me. I pulled the truck into the loading bay to start moving into the unit and accidentally locked the keys in the cab of the truck. I advised them and they were going to have someone help me. After another hour plus, one of the workers comes out and literally YELLS and CURSES at me for being so Fu......ng stupid for locking the keys inside and that I better call a locksmith to come and let me in. I told him that my phone was also in the cab and he told me to use my head........... And to go in the office and call one. So, I walked into the office, cancelled the unit and got out of there asap. I have never felt so disrespected. They are the rudest, most disrespectful people. No customer service at all. AVOID THEM AT ALL COST !!!!!!!! After leaving the facility, with nowhere to take all of my things, I went to the university and my guidance counselor told me to come to The Boston Seaport Self Storage. OMG !!!!! What a difference !!!!!!! From the moment I drove into the parking lot, the beautiful landscape, new, clean building, in a much better area. I was so put at ease. I entered the lobby and was politely greeted by Jessica and Alanna. They were so nice, so professional, so helpful. They spent time going over pricing and size options, walked me around the facility and showed me several units and helped me pick the perfect unit at a GREAT price. They went above and beyond to make sure that I got the unit that I needed, offered me a great monthly rate and made an already complex move, so much easier. They even took the time to help me locate a nice hotel in the area. WOW. Who does that ?!?! They made me feel so welcome and gave me a crash course on the area and the places to visit, eat, all that. Jessica and Alanna are definitely a true asset to this facility and this company. If you are in need of a truck rental, a clean, safe storage, all the moving and storage supplies that you need, with a pleasant, courteous staff, that are all about their customer service and satisfaction, then The Boston Seaport Self Storage is definitely the best place to go. Thank You So, Very Much Jessica and Alanna for Everything !!!!!! You guys are the best. The company is so lucky to have you on their staff !!!!! G. Stearley

cubesmart.com
5
@

I never thought I could feel positively about anything related to moving, but CubeSmart changed that. All around it was a very pleasant and easy process. The facilities are pristine and the staff are professional and responsive. Von was especially friendly and helpful in getting me set up. Thank you for making at least on part of the moving saga less painful.

cubesmart.com
5
@

The unit is clean, well-lit, climate controlled, and close by. But what really stands out is the customer service. I scheduled a move-in on a Saturday and didn't check what time the office closed, 5 pm. I showed up at 5:30 with a fully packed truck and friends in tow. Wynfred stayed late to show me the unit and let me check in anyway. He even gave me a discount on the first month and was super helpful with some maintenance issues the next day (also close to the end of his shift.) I can't say enough great things about him!

cubesmart.com
5
@

Cubesmart is very clean and well managed. The staff is very helpful and willing to show you a variety of options to fit your storage needs.

cubesmart.com
5
@

Very clean, well organized, new , bright and secure facility. Staff is very pleasant.

cubesmart.com
5
@

I've been really impressed with how immaculate this facility is. The customer service was excellent- I've met realtors in the area who didn't take as much time as this place did to show me available units! There is ample/easy parking too. Would definitely recommend...

cubesmart.com
4
@

On bus lines then short walk (10 min) next to rt 90. Renovated older building-area not climate controlled maybe some issues if u have allergies due to old wood in structure. Climate controlled area is great. Elevators. Good prices. safe neighborhood. Some people may dislike the metal grating floor on second level but just wear sensible shoes and don't kneel on it. They have 24 hr access if you need it. Parking.

cubesmart.com
5
@

We have stored items at this facility on two occasions and could not be more pleased with the facility and Robert the manager. Great customer service! I would highly recommend!

cubesmart.com
5
@

I'm so glad I found and used this space. It made my move much easier, and the staff were extremely helpful and friendly. No one is ever that friendly in New York!

cubesmart.com
5
@

Both Wendy and Greg Simmons are so professional and help to make sure that you are comfortable and satisfied with your self storage. Just signed up for a unit this month but I'm hopeful that the ongoing business is as pleasant, professional and helpful as opening the account was.

cubesmart.com
5
@

I had an issue with a different storage please, and was anxious about having to use one again. I dealt with two people at this location with the names of Niashia and Barbara. They made the transactions, and various times I came in easy, stress free, quick and painless. Didn't have any issues, and they were always smiling when I came in. Couldn't ask for anything more, they did their job well.

cubesmart.com
5
@

My mother stores here and always speaks about how positive her experience is. The Manager Louis is always very helpful to her and kind. She says the facility is very clean.

cubesmart.com
5
@

My entire experience with renting a storage, hiring movers, them comming over and moving my parent's one bedroom apartment was very positive. The process to rent storage unit was simple and fast. Michael, the mover, came on time, was very thorough wrapping the furniture. All the furniture was moved to storage within five hours. The price was fare. I had great experience all around.

cubesmart.com
5
@

Grace does a fantastic job of keeping the place secure and efficient. Would definitely rent a space here again.

cubesmart.com
5
@

Barbara Cofeld at the neptune location has been a great help giving me outstanding customer service and important information in regards to purchasing storage unit.

cubesmart.com
5
@

Kyle did a great job of getting my storage space set up quickly. This the second unit I am renting from CubeSmart and I have always had a good experience with them.

cubesmart.com
5
@

Ashley made my experience great!! She was very helpful and patient with me. I came in very close to closing time on a very busy Saturday to sign a new lease and she never made me feel like an inconvenience. she is also very professional as well as knowledgeable about the business.

cubesmart.com
5
@

Very friendly and helpful, answered all my questions. Thank you

cubesmart.com
5
@

The customer service is great here. Very professional. I felt so grateful to store myself in a clean facility.

cubesmart.com
5
@

Very helpful and a pleasant experience

cubesmart.com
5
@

I found Tasha to be very plesant and helpful especialy right now that i am ill she opens the door for me and even gave me water . so happy that i came to this location today

cubesmart.com
5
@

Can't say enough about CubeSmart. Very good price for climate controlled; not too much higher than non-controlled. Staff couldn't be better. Super friendly. Instantly remembered your name when calling back days later. Not being able to drive up to a smaller unit at first seemed inconvenient, but not so in reality with carts just inside the roll-up door. And very easy to up-size or down-size once you are in; all weather protected. Honest upfront about any initial discounts going away and when.

cubesmart.com
5
@

We were looking around for different storage unit options in Manhattan or Astoria/LIC, and had previously rented a unit in this same location when it was under a different name, so we took a look at CubeSmart. We were pleased to find the same clean, well-run facility. The manager Greg was very helpful and took the time to help us look at several units before we decided on the specific size we needed. I would recommend this location due to the staff, facility and affordability.

cubesmart.com
5
@

Very impressed with the CubeSmart staff and their Saginaw facility. This is one of the few climate-controlled storage areas in the nearby area, and they offer a variety of unit sizes to meet your needs. The units are clean and reasonably well-lit, and various storage/packing amenities are available for sale onsite during normal business hours. Recommended!

cubesmart.com
5
@

Cindy and her staff are awesome and helpful. A true pleasure to work with. I needed to downsize the unit and they looked at my belongings and recommended the best space for me. Highly recommended this storage facility.

cubesmart.com
5
@

Hi my name is Terrance and i am a proud customer of cubesmart, I am a manager at a hotel so customer service is very important to me, I have to say that the staff at this location goes above and beyond the call of duty to ensure customer happiness, and satisfaction! special recognition to ZAKIYA, she is amazing, always greets me with a smile, acknowledges me by my first name when she sees me, and are always eager to help me whenever I'm there..... If you are ever going to rent i advise you to seek out ZAKIYA, as she will make your experience a pleasant one.

cubesmart.com
5
@

I really enjoy using CubeSmart. The staff are extremely friendly. Kevin was especially kind and made my first experience with CubeSmart care free and easy. The location feels very safe and there is always staff around to help you.

cubesmart.com
5
@

My experience with Ben well exceeded my expectations. Having to unexpectedly move my things into storage was stressful. Ben's pleasant attitude and willingness to help made the whole process so much easier. He greeted me checked me in and gave me access to my unit within less than 30 minutes. I would recommend his facility to anyone in need of storage short-term or long-term.

cubesmart.com
5
@

I recently rented a unit at CubeSmart. Ben was extremely courteous and most helpful in getting the best discount on the unit I needed. He is honest and personable and helps in every way. The units are very clean. I highly recommend CubeSmart in Goose Creek for your storage needs, They were by far the best deal for storage in my area.

cubesmart.com
5
@

The staff is professional and helpful, even during visits after setting up my unit.

cubesmart.com
5
@

I was very lucky to find this place. After doing some online shopping and a few calls, I knew CubeSmart was the best fit for my needs!

cubesmart.com
5
@

Michelle was extremely helpful and accommodating to our needs this assistant obtaining the right size unit needed for needs it was a pleasure going to the cube smart Self Storage and found such a clean and accommodating space I definitely would recommend CubeSmart and to seek out Michelle at CubeSmart located at 179 36th Jamaica Avenue was a pleasure having her assistance

cubesmart.com
5
@

CubeSmart's 900 Atlantic Avenue was the third storage location I tried in the process of my move, which ended up being hectic for a number of reasons. Senee Nash was super helpful from the start. She calmed me down immediately (who isn't frazzled on move day?!), helped me work through my existing reservation, and then speedily made a new reservation for me. She was very patient as I tried to decide which size space to take and took the time to show me each option available. We ended up moving until the last minute, but she was really nice about it and helped as much as she could. During a move wherein everything that could go wrong went wrong, Senee was a much needed, smiling, accommodating, helpful bright light. All of CubeSmart's staff have been lovely, on the phone and in person. I highly, highly recommend 900 Atlantic Avenue for excellent customer service, later hours, and general ease. You will agree!

cubesmart.com
5
@

Amy, the general manager, was awesome! She was so personable, down to earth, and extremely helpful. Made our first storage experience great. We really appreciated her.

cubesmart.com
4
@

Ashley and Jessica are the two employees that ive seen so far and they both are amazing. They are very friendly and helpful. They go way beyond what's expected to make sure you understand the paperwork and also to make sure your comfortable with the storage you receive. The only thing I would say is that this facility needs more flatbed carts which is why I only put 4 stars.

cubesmart.com
5
@

This business is very clean and professional. The woman assisting me helped with everything I needed and made sure I had all I needed. The units are clean and well maintained. I would not hesitate to use them again.

cubesmart.com
5
@

I rented a storage unit with this location for a little over 3yrs now. I am a hard person to please as a customer because I am very particular about customer service. I am a strong believer that the employees take on the attitude of the manager in any business. Haven said that, this compliment is not only to the employees of cube smart for their great customer service but mainly to the location manager Keith Hampton. He made my experiences there well worth it. Every time I called I can tell he was smiling while talking to me as he was sure to be very attentive to me and I NEVER had a problem with him following thru on what he says or giving me incorrect information. After being in communication a few times he knew my voice and name by heart without being given the acct. info. That for me was impressive and gave me a feeling of my items being overlooked by a close friend or someone I trust. I DON'T TRUST. So that says a lot. THANK YOU KEITH for all your help and for being a 'down to earth' person towards me. YOU made me sad to have to close out my account after 3yrs. lol YOU SHOULD CONSIDER BEING A CUSTOMER SERVICE TRAINER I would hire u to train/manage my customer service dept. in a heartbeat. So I hope they show u THE APPRECIATION U DESERVE. Talk to ya soon!

cubesmart.com
5
@

First of all let me start off with THANK YOU MALISSA & Kenneth! CubeSmart did a great job when choosing their Associates to represent their company. I was facing a last minute emergency in which I needed immediate occupancy FAST! As soon as I walked in the door (1st thing Monday morning) I was delightfully greeted by both Malissa, and Kenneth. You would have thought it was a Friday with their upbeat personality. Malissa gave me a great tour of the facility that was clean, and updated since CubeSmart purchase of location. Even though I was a previous tenant with previous company, I was very impressed with the updates. I was so impressed & Grateful to Malissa whom went Above & Beyond protocol seeing to it that I received the best price for my limited budget during my emergency. I am absolutely amazed that Malissa had me ready/set/and signed within 30 minutes flat/WOW:-) This includes the convenience of electronic agreement as opposed to the annihilating paperwork agreements, whew! To me this means the world due that I am in customer service myself, and I am all to aware that it is rare to find such great assistance, especially during a last minute emergency. This facility is both clean and safe with 24Hr video surveillance, electronic code access, and added security requiring photo ID when choosing to access storage through office. (I have had my fair share of other companies who allow just anyone to waltz in/through, and do whatever) When it comes to having peace of mind, knowing that your valuables are safe & secure with 24Hr Video Surveillance: This is the place! When it comes to your own safety while accessing your storage 24HRs a day: This is the place! When it comes to easy access with both ramps, and automated garage doors: This is the place! When it comes to cleanliness of facility, with no rodents/roaches: This is the Place! When it comes to climate controlled facility (which comes in handy during extreme weather): This is the place! Best of all when it comes to Spectacular Customer Service Experience: Malissa & Kenneth Are the Greatest! Thank You CubeSmart! Thank You More Kenneth! Thank You Most Miss Malissa!

cubesmart.com
5
@

Great customer service! Zach was awesome and really took time out to explain everything. He was also very kind and patient with my daughter's who accompanied me to open the storage that day. My in-laws have made a smooth transition and I am very grateful! Thanks so much!

cubesmart.com
5
@

I just moved to Colorado and had a few things to store for a little while. My move was a frustrating experience to get my stuff to Colorado but things got a whole lot easier when I got to Cubesmart! By far the smoothest part of my move. Ron was so nice and had everything ready for me. I have no doubts that my belongings are secure and in the right place. Thank you for being the most helpful part of my move!

cubesmart.com
5
@

They have the best store manager natheen, I enjoy paying my bill just to see her she's a hard worker I have a storage unit there about 4 years now never had a problem it's always been nice and clean!!

cubesmart.com
5
@

Gidget and Kristen are the best!!!! We have been customers of this location for 9 years. We needed to downsize again and Gidget knew exactly what size we needed. Both ladies are always friendly and helpful.

cubesmart.com
5
@

Found CubeSmart via Google search and was pleasantly surprised at the incredible customer service we received from Chrissy. We walked in and were able to rent the perfect unit in just a few minutes. Chrissy is very professional, knowledgeable and personable! The facility is clean and from what I have seen so far, well-managed.

cubesmart.com
5
@

So when I decided I would rent a space at cubesmart I called to reserve and was quoted a price. When I got all the way over there I was told that the price I was quoted was incorrect, however they would honor it . To me that was perfect, there's nothing better than doing business with people who keep their word. It's clean and secure and at a decent price, couldn't ask for much more than that.

cubesmart.com
5
@

The girls at the desk were the best...They listened to my needs and delivered the right unit within minutes.Best storage experience ever.

cubesmart.com
5
@

Maria (I hope I got the name correct) was very helpful and attentive to my questions and needs. She made the transfer option easy and fast. Felt very comfortable during the transition.

cubesmart.com
5
@

Yesterday I visited the CubeSmart storage on Eastchase to check out their storage facilities. I have used two other companies in the past but neither had any spaces available at this time. I was very pleasantly surprised by what I experienced. The manager who helped me, Matt Asplund, was very personable and helpful. He answered all my questions and gave me a tour of their facility. I still cannot believe how spotlessly clean everything was. You would think the bright white metal walls would at least have dust on them but they looked brand new instead of 7 or 8 years old. That place was so organized and well maintained that I rented a unit on the spot.

cubesmart.com
5
@

Met with Keith Hampton a couple of days ago to discuss my storage needs. Keith was both friendly and professional. He took the time to answer all my questions and address my concerns. Wonderful customer service!

cubesmart.com
5
@

I had left out a box of my favorite camping gear! And was so bummed when I returned the next day to see that I forgot to put it back in my unit... ! I walked into the office and asked if they could keep a look out or ask around to see if someone had seen it or picked it up... Later that day they called me and said one of the staff had grabbed it for me and locked it up safe !!! I was so happy to know the staff at this cubesmart are AWESOME !!! Thanks you so much.... my camping days continue !!!!!!!!!! And lunch is on me............

cubesmart.com
5
@

I am sooooo very grateful this storage facility the workers and all that they offer you at CubeSmart!!! I visited 2 different locations Stoneham and Lowell the experience was wonderful both times, easy, they were so kind, quick to show me available spaces, offer me solutions, quick to show me spaces available, offer me incredible deals! I was WOW'D!!! Love the SECURITY! climate control! (heated in winter and cooled in summer! Love it love it love it! Thank You CubeSmart Staff! Grateful for the wonderful experience and how helpful you are! VP

cubesmart.com
5
@

Cube Smart is awesome! I have recently downsized and needed storage to accommodate my transition. Cube Smart made it so easy, reserved a unit on-line confirmed, stopped in, signed the lease - no hassle. Rodney is the absolute best to work with! We needed two spaces and he found us 2 spots next to each other and made sure everything was to our satisfaction. We have had a great experience and look forward to our time with Cube Smart.

cubesmart.com
5
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May you and Cube Smart fellow staff continue on a very awesome journey in this business. I have been with your company for a number of years now. I am full persuaded they are the best group of staff ever! Keep up the great professionalism Thanks Marjorie M. Gray (Now) 11-22-2015 Rate #10 was Beckford

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5
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Michael was great. Cube Smart did an amazing job in explaining everything from the start to the end. Highly recommend this location.

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5
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Bianca is always so helpful. I came in to rent another unit and despite the late time, just before closing, she insisted on showing me the unit and making sure I was happy with it before completing my paper work. This caused her to stay open later to complete my rental. Although there were less expensive storage suppliers offering specials that week, I felt confident that Bianca would provide better service and be there for me if I needed any extra help. She also found an option that met my needs and surpassed the competition! What a great experience : )

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5
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I was very pleased with the staff. They are so awesome.

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5
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The facility was easy to access, though I did miss the building on my first pass. The staff was very friendly and helpful. The convenience of the moving truck can be beat.

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4
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Fast and friendly. Multiple fun conversations while looking for the right unit and filling out the paperwork. Units were all clean and cameras well placed on the property. Good prices and deals as well.

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5
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Ms Zakiya Alexis at Cube smart did not only take the time to guide us and promptly inform us of various options but showed a great accent of care, professionalism and knowledge. Dealing with her was fast, easy and effortless. She is corteous, well Mannered and has the natural gift of diplomacy. Addressed my concerns in a snap of a finger and guide me to the most convenient solution. I have purchased and paid a full year in advance for my storage room! This is how please I am with this professional. Giulio

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5
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We rented a unit and are very happy. The process began online, renting a unit for the following day; Edwin followed up with a phone call a short time later to finalize the details. The location is great and all went smoothly. They even had a lock available for purchase right there. Filling out the lease took about 15 minutes, we are able to downsize at any point and get the new locker at a lower cost (and have cost pro-rated assuming we're taking another locker) so we are not paying for something we will not be using. This is perfect for our current needs. Easy outside access and reasonable hours of access are very helpful.

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5
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Well staffed with knowledgeable, helpful managers. Clean as a whistle and clearly well maintained. Easy access. Well priced in line with similar facilities in NR. The drive-through loading area is very convenient but beware the clearance 11'6" which is marked on the way OUT, by which time you have already discovered this limit when trying to drive your truck IN. If the truck won't fit it is still a very short distance to the entryway, All floor surfaces are smoothly paved. A superior storage spot!

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5
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Great service, great location! I'll definitely be recommending to friends and family!

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5
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Best pricing around, good condition warehouses, and very friendly staff. So far I am very happy with my experience and would recommend it to anybody looking in this area.

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4
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So far we are very satisfied with CubeSmart. Some of the people that rent, need to be reminded that others also use the space and not to block the complete with a car.

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5
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We had a very long trip moving from Denver to San Antonio and were greeted with fresh water, a smooth rental process and gentlemen who strived to meet our every need. Will definitely let everyone know to use this location.

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4
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Good place

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5
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Staff is super helpful! Storage area is very clean and modern. Could not ask for a better place to store our stuff!!

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5
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Tatianna was the best. She let me take my time with my decision. Very helpful even carried the boxes out to my car. If your looking for a storage place check cubesmart out.

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5
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Highly recommend this storage facility. Facilities are always well maintained, Katie, the property manager is always keeping the storage units clean and is very welcoming all the time. Having rented two units, I trust that my storage unit is well secured as security is high priority. Katie is very personable and always greets me by name, making it a pleasure when stopping by.

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5
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I've rented storage space in the past but this facility takes storage to a whole new level! James, the manager, showed me two different sized units, answered all of my questions up front and was incredibly customer service oriented. Thank you so much.

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5
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You realize CubeSmart is a real company not just a small outfit running a few garage units as soon as you call or walk in the door.. April as well as the rest of the staff have all the professionalism to meet your needs. Long or short term. We liked them so much I even asked April to let me know right when one of their hard to secure professional office suites becomes available. They do these too. If you have a storage need go see/call April (now at the Surprise location. However she can help you with all the other location too) for help. She will take care of you with no problems attached!

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5
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WOW, this is an Amazing place! April and her team are accommodating, personable, organized and a pleasure to do business with. The location is clean, secure and easy to access. Hands down the best self storage facility in town, a "Definite 5 Stars !!!

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5
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I will say the customer service was wonderful. Very pleasant personalities. Storage unit was nice and clean

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5
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Grace was great in every way! I recommend this place because of my expirience.

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5
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5
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We shopped around at other storage facilities but CubeSmart had the best price. Keith Hampton was extremely helpful and friendly explaining options and going through paperwork with us. :)

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5
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My sister and I went to look at a storage unit, and we had the pleasure of meeting Keith, an employee at Cubesmart. He did a great job answering all our questions. He was friendly and very helpful! The faculty was clean and well protected. We are going to get a unit here. Very happy with the whole experience. I highly recommend this place and Keith.😊

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5
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Ana was very courteous and helpful. I would definetly recommend Cubesmart. Thank you for the great customer service.

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5
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This is my first time renting storage space. It was quick and painless. Maria was very helpful and professional. She explained everything clearly and made the whole experience very positive. The place was well lit and clean. It is nice to have the extra headroom in the storage space. Based on my experience, I recommend them.

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5
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Mike is awesome! I had a very good experience with Cubesmart and would recommend them to anyone i n need of a storage facility. Clean and professional!!

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5
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Purely professional & enjoyable experience- Being a new location, exterior & interior areas are immaculate. Staff friendly, helpful & knowledgeable. Security 24/7/365. Climate controlled. Highly Recommend a strong look at their multiple locations throughout Chicagoland bf signing with a competitor at a higher monthly price, less secured or controlled environment for your personal, business properties.

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5
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Clean, efficient, great facilities and great managers!

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5
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Had a fantastic experience here. I made a same-day reservation and showed up quite literally as the door was being locked (driving a moving van in from out of state). They reopened, logged back onto their system, and processed me in so I could get access to my cube and unload that evening. Never once did I feel like I was being rushed through the process or get the impression that I was being a huge inconvenience (which I was). After checking in I received a tour of the facility which is incredibly clean. Access is simple and the overall security seems top notch. I would recommend this location to anyone. Thank you CubeSmart Saginaw!

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5
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Rich Osborne went above and beyond. Great customer service and kind. I was in a stressful state with moving... And then upon leaving, my car wouldn't start. So he even gave my battery a jump... When I offered him $20 he wouldn't take it saying that is how CubeSmart wants us to treat our customers!!! Way to go CubeSmart!.. having such a wonderful employee. Thank you Kathy

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5
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I had never rented a storage unit before so I didn't know what to expect, but Maria was very helpful and courteous. She explained everything and I was surprised at how clean everything was. She even gave me more tips when I made a second trip to the unit the next day. I would certainly recommend Cube Smart. Their prices were the best I could find after comparing four different places.

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5
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Customer service is WONDERFUL! Pam, the manager, is so friendly and she made our experience worth while. Units are clean and secure. In fact, my husband and I got locked into the facility within 3 min of closing time. However, we were able to call their 24 hour customer service department for immediate help. I would recommend "CubeSmart Self Storage" for anyone looking for reliable storage and excellent customer service.

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5
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They are very friendly patient and helpful, the young man was vey nice and listened to my concerns. I really recommend this storage place!:)

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5
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Just signed up yesterday. Katelyn was terrific! First time doing this for us and she explained everything so well and went to a lot of trouble to make sure we saw the unit, understood the rules, etc.

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5
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Great facility, Great people. Ed has been especially helpful. Cube Smart has pretty good program. Competitively priced.

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5
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The staff there was great. They were very professional and nice.

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5
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I essentially created a gmail account to post a review for Rich Osborne, one of the employees at Cubesmart. Rich was extremely accommodating to me. He went far beyond the call of duty to make sure I was a pleased customer. Will refer him and cubesmart to my peers.

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5
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Great the women in there was great I'll need to say no more

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5
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I am very happy with my experience at CubeSmart. The storage unit was clean and dry and the staff has been very helpful and accommodating to my needs.

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5
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Very friendly service

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5
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Very great experience !

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5
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Mark was extremely helpful after struggling with another Cubesmart location. Love the Sunday availability.

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4
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Cindy was amazingly friendly and helpful, and the units are clean and well kept. I appreciated use of the free truck for initial move in. My only issue was that the drive through lift doors were not working for over a week, which caused my 2nd floor move in to take longer and require more energy than should have been necessary. Since the drive through/entry of building is what I was specifically looking for when choosing a unit, I would say that it should be an immediate priority on any repair list. But, overall, and I did TONS of research, this place is by far, a great deal and well cared for. I feel confident leaving my precious belongings here. :)

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5
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Great service. Good pricing. Good sized spots, easy access. All around pleasant experience.

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5
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The folks at CubeSmart took what could have been a difficult day and made it into a good one!! Everyone was so accommodating and helpful! Amanda was especially kind in making the process easy. Everyone in the office was great and even offered me water because it was so hot!! Would definitely recommend this CubeSmart if you are searching for a good storage facility with professionals who take pride in their place of business.

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5
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Great storage place. Very friendly employees

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5
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I recently visited my local CubeSmart storage to obtain a unit. I was greeted by Pam and immediately assisted in my rental request for a unit, everything was explained to me to the point that there were no questions left . the unit was clean and easily accessed and the hours that I can get in and out really worked out as I have to make these trips at some odd hours. Allin all I dont feel there would have been a better choice for me . Price ,Location and the friendliness of the staff are fantastic !

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5
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They were nice and straight up. They did offer certain "sales" items but they were not high pressure. Location is easy to get to and hours are great. Other places make you pay more to get in after 7pm but here i can get in until 10pm. All units are outdoor, but the reality is - if you had your own garage for storage you would put it outdoors without thinking twice about it.

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5
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Beverly and crew are the greatest. I have had multiple spaces at this location for over 10 years. Never an issue. Facility is SECURE with camera's everywhere, Clean, and easy access!

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5
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Great customer service. Super easy and flexible to work with. Karen went above and beyond by coming in on a Sunday which was her day off to help with cutting the lock on my unit which I had foolishly lost the key to. For free! Initial paperwork takes awhile so be prepared when you come in for the first time. After that, getting in and out is a breeze.

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5
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Great place. Very friendly staff!

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5
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My experience at CubeSmart was made excellent by the staff at the Boston Rd location. Most notably Desiree, Krystle & Robert. They made I took full advantage of their promotional offers, saving me a pretty decent amount of cash. Thank you Desiree. Also Robert went out of his way to make sure I was hydrated on a 90 degree day, by offering me bottled water after watching me shuffle my belongings back & forth. I made sure to single them out personally, for the level of service was very personable & friendly. Lastly, the young man name Jeff, who jumped in his car & picked up a moving kit from another location. That's wowing your customer! Made me feel like I had friends looking out for me at CubeSmart. Thank you all!

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5
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I WAS EXPECTING SOME BORING DINGY ATMOSPHERE. BUT THAT WAS CERTAINLY NOT THE CASE!!.. THE PLACE IS WELL MAINTAINED. AND THE STAFF IS VERY PLEASANT.. BIG SHOUT OUT TO THE MANAGER TANYA AVILES. SHE EXPLAINED TO ME EVERYTHING ABOUT THE POLICIES ABOUT ME RENTING THE SPACE. WHICH I DID!! SHE'S A BEAUTIFUL AND BLESSED PERSON WHO KNOWS WHAT SHES TALKING ABOUT. TOO BAD THERES ONLY ONE OF HER . SHE CAN MANAGE ALL OF YOUR FACILITIES !!!. THANKS TANYA!!!.😄😃😀😊☺😉

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5
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Thank you Cube Smart. my experience was awesome. The reservation process was so simple and your staff was wonderful. Im going into month two with no worries that my belongings are safe.

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5
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Great fast service.Michelle was so nice and friendly.

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5
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Thanks karen kinzly for your help this morning , very nice customer service ,fast and friendly would recommend to anyone..... Yanisses R.

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5
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Great service

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4
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Convenient location. Friendly staff. It was busy and we had a fairly long wait, the office is small and there were three groups of people waiting outside. We were happy with our service once we were seen.

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5
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It was a great service, polite, helpful. Highly recommend this place.

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5
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A storage space is just a storage space, right? Wrong - what counts is great customer service and JeanCarlo Perez provided most excellent service that left us smiling. Plus the place is clean, easy to find and access. Great price too - but the service is what counts. JC went out of his way to make sure we understood everything and felt taken care of. He was even able to help us install the lock on the unit. Above and beyond. 5 STARS!

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4
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I must say I was impressed. This is my first time renting out a storage unit. Easy access even after business hours. I'm not a lazy woman but not enough carts... but no big deal I leave to run errands then return. Thank you CubeSmart.

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5
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From the moment I walked into the office, Elizabeth was very positive, friendly, and upbeat. She knows the business well and gave me all the details quickly and concisely. I viewed the unit and finished all the paperwork in 15 minutes. A very positive experience. The only negative was having to buy the mandatory monthly insurance.

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4
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I am very pleased with my service at CubeSmart. The staff is helpful and courteous and the facility is clean and accessible. I have been a customer before and would recommend CubeSmart to anyone with storage needs.

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5
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Jacqueline and Michelle are efficient and thorough. My experience with this business and employees was excellent. Give this service a try.

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5
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The crew over at CubeSmart is great. They are very diligent in finding the right solution. I frequently need storage for the business that I'm in, and I actually currently have three units over here on McClellan Hwy. These guys are the best. Why are you still reading this, get your storage on already!

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5
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I went in just to find a place to store some of my valuables the front clerk was extremely helpful she knew exactly what I needed and I had storage in about ten minutes.

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5
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First let me say, the staff and service at this particular CubeSmart location are incredibly pleasant and extremely helpful!! Specifically...I would like to acknowledge Mr. Richard Seetram, General Manager and Ms.Aquanda Hasan, Manager. If you have any issues or concerns they are the ones to see to help rectify them!! If you're looking for a storage company in the Linden area...I highly recommend you visit this location! ☺

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5
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Extremely friendly and efficient. Units are clean and locks are state of the art. I would highly recommend this Cube Smart location over all others!

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5
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Outstanding property! Not only is it well maintained the customer service received from Beverley and Tammy was excellent. Caring and accommodating. Thank you, highly recommend :-)

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5
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Steve was wonderful to work with. He answered all of our questions and is extremely friendly. We are happy with the unit we have and would highly recommend using Cube Smart for your storage needs.

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5
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Tim was very helpful and went out of his way to make sure we got the best unit to accommodate our needs. We often see him out and about on the premises which is reassuring because that means he is not sitting around in the office all day, which makes us feel reassured that our stuff is secured and watched. Great location on Morse road, just past Sunbury road and Morse.

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5
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I really had a great experience. The paperwork was quick and easy, the location of my unit was so easy to find and the staff has been friendly.

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5
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We rented a unit from CubeSmart after price checking several other facilities. By far CubeSmart offers the best value. We filled our first unit and needed a second for a short time before closing on our home, the manager personally took time to explain our options and help choose the one to best fit our needs and budget. He also spent a few moments just having friendly conversation about his time in the US Army and Navy and showing interest about ourselves. I mentioned this because it's rare to find a genuine person in business that takes time to get to know his or her customers in long term business relationships much less in a business like this where it's transient and you rarely see your customers. I find this to be refreshing and tells me that the character of the manager is impeccable. The units are spacious, clean, the security is more than adequate, moving materials and locks are all available for purchase in the office. I would highly recommend this facility for anyone in need of storage.

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5
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5
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Shawn Robinson the cubesmart rep onsite was super helpful. I had a massive pallet box to store and he walked a pallet from the loading dock to the unit, showing how it would fit through every turn. That man is definitely an expert in the customer service experience! He needs to be COO!

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5
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LOVE IT! First time using storage and I have no doubt that I chose the best! After shopping around, I decided that it was worth paying the little bit extra here. I was concerned about storing my things away from home, but the staff set my mind to ease. They are so friendly and professional. They got me in and out with ease and answered all of my questions. I will definitely use this place if I ever need storage again.

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5
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We worked with Nancy and she was pleasant, knowledgeable and fun while we completed our transaction . Nice, clean waiting area with coffee and plenty of packing supplies if needed, quality locks at a reasonable price and you can pay in advance which was helpful for me. They offer online payments and no contract so you rent month to month. Property was clean and well maintained.

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5
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I've been a customer for 2yrs and never had any issues with this facility. They treat you as a human and not a customer number. Service there is always A+. The place was always clean and you always felt your stuff was well protected. I've got no issues with highly recommending this facility to anyone. Mr Medina and his staff are absolutely wonderful in assisting you and going beyond the call of duty. This is a big company that still remembers how to treat their customers with courtesy and respect . You don't see that anymore with companies especially in NY. If I can give you 10 stars I would. Thank you Mr Medina and Thank you cube smart. Clap clap clap clap.

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5
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We had a great experience. Excellent customer service and they did not try to over sell us. Would use them again!

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5
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Excellent facility, very clean with good access. The staff are very welcoming and nice. Great experience!

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5
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I've rented many storage units around Tucson but so far Im impressed with the service that Cary gave me at this location. Got an excellent rate for my unit as well!

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4
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Very clean, precise and secure. The storage system is setup in a sensible way, but entering the security code every time for every door and elevator can be a little tedious.

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5
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The pleasant female manager name shione on duty was very professional regardless of the holiday they were still open on Memorial Day and she was unfazed about having to work...CubeSmart u are very lucky

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5
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We used this location for several years (until we finally got storage space in our apartment building) and had consistently great experiences. The place is clean and well run, but most important the staff was ALWAYS super accommodating and pleasant -- every one. Only complaint is occasionally having to wait for a cart at busy times. They need a few more of them (but I suspect they might have a problem keeping up with carts that "roll away" from the premises). I won't miss schlepping stuff back and forth in my little Honda Civic, but I sure will miss the folks that run the facility.

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5
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We have used public storage facilities numerous times, and while meeting our needs; were never impressed with the customer service. We were quite surprised and pleased to find the opposite here at CubeSmart. The gentleman who signed us up was particularly polite, personable, and welcoming. Thank you!

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5
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The staff here were extremely kind and helpful. I have never had an easier time renting a storage unit.

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4
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The service was quick and the employees were polite. They explained everything thoroughly and I easily made a decision on what unit I needed. I highly recommend this cubesmart.

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5
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The staff at Cube Smart was very professional. They handled and assisted me with all my questions and concerns in a timely fashion. J. Edorisiagbon, was a God sent she showed me different units that would be able to fit my needs. Continue to keep up the great work.

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5
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Been in customer service for close to 40 years James Harmon reins supreme in his attention knowledge and willingness, pay him well because i will.

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5
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The staff was great and very helpful! Our move-in date kept getting pushed back by the movers but Cubesmart allowed us to change our move-in date multiple times. The girls at the counter were friendly and informative.

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5
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Well kept. Great help. Extensive selection of rentals. Recommend.

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5
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First time going to cubesmart in brandford and had a wonderful experience bianca and Johanna where very helpful and knowledgeable I really recommend this site for any one looking for a storage.

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5
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Very accomodating. MaryBeth has the perfect personality for the position she holds.. And my encounter with Charles G. was nothing less of a comfortable experience. I highly recommend their storage services...Mary Beth's customer service is extraordinary!!!!

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5
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I had to do a lot of research before I would trust a storage place to move my stuff into and I can honestly say they do not disappoint. Pam is very helpful and friendly anytime you are there and truly cares about her clients and their items, and Ben is just as kind he even brought water out to me qhile i was unloading into my unit because it was a hot day. Not to mention they have the best prices for a storage unit in the area. I have no regrets at all with this location and you won't either.

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5
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Ana Romero was extremely helpful and she was able to answer all of my questions. It's this kind of customer service that would encourage me to refer anyone who was looking for storage space to go to CubeSmart on 43rd Ave and Mcdowell. Thanks Ana, T. Thomas

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5
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Luis is the man! My friend and I had some troubles getting storage elsewhere and he greeted us with a smile and in 15 minutes we were moving into a nice spacious unit. Thanks to the staff!

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5
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GM Wendy is just a delightful person to deal with. Anything you ask for for it's always with a smile, keep up the great work Wendy. Thank you for being so kind and helpful. You're the best xoxo

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5
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From the second I walked in they offered me water & smiled - The staff was a wonderful surprise! They were helpful & I truly felt like the stress of moving had been lifted because of their friendliness & accomidations. They have free truck pick up & drop off - and paper shredding service!! . I needed all of these things! They are clear with communication as well. I highly recommend storing here! It was a God send for me. Senee and Zakiya were especially helpful ! Thank you !

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5
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This place is the best!! My daughter and I share a storage unit here for the past year. The manager Lewis is always friendly, courteous and very helpful. The facility is always clean and well lit. We have never had any bug problems in our unit. I will continue to recommend them to family and friends.

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5
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Krystal was very helpful and nice. She's awesome

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5
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This is my 2nd time using CubeSmart. Seth definitely knows how to make you feel welcome. He certainly knows his job....so much so that when i asked him about a the job he said come join the best place to work for 4 1/2 months in AND LOVING IT.. am now one of Cubesmart teamates AND A CUSTOMER. GREAT LOCATION AND SERVICE.

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5
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Pam was AWESOME!!!!!! She laid everything out that was required and expected. I had my daughter and her friend with us and she took us on a golf cart to view the property and they had a blast!! It's all they talked about. Someone that has fun with their job like Pam does is definitely a benefit to the company. The only thing I'd complain about is the forced insurance. That's not Pam's fault that's the company. Pam's customer service was spot on, thank you. That mandatory insurance is bs and the company should state that more evident than they do when you reserve your unit.

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5
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Was very quick, friendly staff... very organised. . Really loved the experience

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3
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The storage area is clean and the staff was helpful, but... you end up paying more than the advertised price. I'm sure his happens at other storage places, but was not happy about it.

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5
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Very helpful staff. Tom was great and so helpful. Easy process. Good pricing and the unit was perfect for our needs short term.

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5
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More affordable than a bunch of other places and good customer service. I feel like my stuff is safe.

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5
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We have been using CubeSmart to store our customers belongings for years and we cannot say enough about how professional, friendly and accommodating Chrissy and Craig are. They make all of our move ins and move outs seamless and we couldn't be happier with all of our experiences at CubeSmart, thanks to Chrissy and Craig. They are truly Top Notch! Top Notch Moving & Storage

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5
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Staff was awesome. Very friendly and made the experience go smoothly. I would recommend them to anyone.

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5
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Great experience. Awesome and very helpful customer service and friendly staff.

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5
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CubeSmart is a great storage facility. Friendly helpful staff, clean and well maintained, lots of security. Couldn't ask for more.

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5
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It's asking me to describe my experience, that is not easy, to describe an outstanding by far very awesome one. They treat me better every time I need storage, it's been five years. This time, was just awesome. They really made life easier for me to move. I will always go back. Aside from just great customer service, their rates and deals are the best. And even if there was competitive rates, I would still come here, for their excellent custom service.

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5
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I worked with Zakiya. She actually moved me in and checked me out! She was so patient and thorough! Really exceptional customer service all around. I also worked with another young lady (sorry I can't remember her name) but she was also amazing. Really simple moving process, and the team there is great!

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4
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I would have liked to have been alerted to all the fees that were required to be paid for the first month. I also would have liked to have been alerted to the fact I should purchase my own lock prior to signing the contract. More communication would be a great benefit. Otherwise, the facility is clean, neat and staff were mostly helpful.

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5
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I had the pleasure of chatting with 2 ladies name Carmen and Jennifer at the front desk these ladies where excellent!! Between the kindness of both of my visits and the overall introduction to inform me on how the storage operates I felt very comfortable using the storage facility. I'm so glad that there is still great customer service in the world and these 2 ladies are great representation of that.. Good job cube smart keep them!!

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5
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Donna was amazing. She has great customer service. I will definitely recommend to others!

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5
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Roy McClellan made everything easy, quick and simple. He did all of this while there were several customers needing help and none of us felt neglected, because he not only greeted each of us when we walked in but, assured us that he would be with us soon -- and he kept his word.

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5
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Very impressive!! We were looking for a 10X20' unit with drive-up access, and climate controlled. I looked alot on line, and finally found the perfect combination at Cube Smart. In retrospect, I wish I had gotten 2 10-x10 units, which would have given us easier access to things in the back of the unit, but don't plan to move to a different size until we are able to get rid of much of what we have in here. We had a few bumps in the road with our total moving experience, but NO BUMPS at all at Cube Smart. Kathy, the manager, has been terrific both on the phone and in person. I can't think of a better person to run this operation. Thank you Kathy!

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5
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My son is a college student and needed a storage unit for the summer. Cube Smart is the perfect answer. The units are clean and have easy access. Luis and Shione were so helpful and easy to work with. We were able to purchase packing supplies. The box truck and carts were perfect for moving large items. I would definitely recommend using Cube Smart. Thank you Luis and Shione for all of your help.

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5
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The service that Jamie Jacquez provided was outstanding! As a Military Retiree I was in transition from overseas and had to find a storage for my vehicles in preparation to embark on civilian employment abroad. The best offer and location was CubeSmart on Lomaland. Although the process of acquiring proper vehicle registration documents was proving to be dynamic; Jamie worked with me patiently, providing guidance and effective actions throughout my 3 week tenure of getting activities in order with the Vehicle Shippers, Dealerships, Motor Vehicle Office, and Insurance Company. His knowledge and patience are just one of many good attributes he possesses. In all, it is what makes him a exemplary manager and leader. Based on my experience, I would highly recommend consumers to CubeSmart and more specifically, the Lomaland location. Appreciate all! -Chris C.

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5
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We have been clients of Chrissy and Greg for more than three years. Because of our many moves we have used a number of self storage facilities. The CubeSmart at Timonium stands head and shoulders above all others largely because of the outstanding service provided by Chrissy and Greg. They have always helped us to choose the correct storage unit and have been very accommodating when it was necessary to change locker size, They are extremely competent, professional and friendly, and it is always a pleasure to chat with them when we visit our locker. Highly recommended.

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5
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my move from one town to another was a nightmare. right up to the point I arrived at Cubesmart. Krystal was so helpful! the only thing about my move was my visit with Krystal. she was polite, caring, extremely helpful and really made the end of a very horrible day very right. as I walked in I received a phone call that one of the trucks with all my belongs broke down. I was almost in tears when Krystal said hello. from there my day instantly got better. with the delay the trucks were running late and were not going to make it to unload the first truck before gates closed. Krystal was kind enough to let us in with the late truck and I was able to get my stuff stored safely off truck one. Krystal was amazing. she went very far out of her way, above and beyond the call of duty, and put a bright spot in my nightmare of a move. her professional manner, kind words of understanding and caring were exactly what I needed to get through this nightmare of a move. Krystal thank you so much. we will only be using CubeSmart from now on for our storage needs thanks to you. I owe you my sanity today.

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5
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Very friendly staff and nice facilities. Fran was extremely polite and kind. This is my first time renting a unit, and she made the entire process run smoothly and effortlessly. The facility is located in a nice area and the pricing per unit was a very good value. Overall I would highly recommend seeking out Fran and cubesmart at this location for your storage needs.

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5
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Extremely helpful and friendly service, and a unit that exactly fit my needs! Thank you!

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5
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Great experience! Was greeted immediately. The gentleman that helped me, was easygoing and friendly. Answered all my questions. Showed me 2 different sized units, to fit my storage needs. Never did I feel pressured to rent, or upgrade to a larger unit.

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5
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Friendly staff and very helpful. Offered me great pricing. Manager named Jorge even offered me refreshments after i hauled in a few pallets of very rare hops for my small brewing facility. Would definitely recommend this place to others.

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5
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Friendly, helpful, and efficient staff. Thanks.

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5
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I just began storing at CubeSmart so this may be a little pre-emptive, however, all personnel were extremely helpful and pleasant. The price is great for a very convenient location (one stop from Manhattan and right across from train station). The place was very clean and the storage space is perfect!

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5
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The Manager:Torie of this facility is outstanding, very helpful with our reservation, very friendly and accomadating, knowledgable, showed us around, even gave us ice cold water on very warm day when we moved in. She keeps the facility very clean, deserves a raise!

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5
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Finally can get in

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5
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Our visit to CubesSmart was Great! Karen our Manager was very informative and gave us the grand tour of the facilities. She took us to our Cube and then we proceeded to our truck to unload. She was a pleasure to work with. The Cantrell!s! The facilities are so nice and clean. Great Job!

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5
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I am very impressed with Cubesmart in Timonium, MD. This was my first time getting a storage unit and the General Manager Chrissy was very helpful and accommodating with the storage unit and setting me up with borrowing the Cubesmart moving truck. Chrissy is very knowledgeable. I highly recommend this location if you are in need of a storage unit.

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5
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This is a self storage place that will also store RVs and trailers. Found it purely by accident on the internet. Wow are we glad we did. We were very impressed with Sherri the manager. Made us feel at home and took care of our storage needs.

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5
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Excellent staff, very friendly! Prices are best in town. Highly recommend!

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5
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I cannot say enough positive things about Chrissy at your facility. She's helpful, friendly, knowledgeable and super responsive. I didn't meet Greg until a few visits later and he too is easy going, polite and helpful, a perfect pair :) I've talked with Megan several times, also helpful and friendly! Since we moved in, everything was smooth sailing. With all the distraction moving brings Chrissy continually supported our family in reminding us of access info, billing and advice on the best use of space. Personally, having someone so helpful and responsive is a lifesaver as I just can't remember everything with a household of kids - and no matter how I reach out to Chrissy via phone call or email, she gets right back in touch with me. She's a superstar employee without a doubt - Every CubeSmart would be lucky to have her. We could rent space anywhere and have been solicited to do so for "discounted rates" but I can't foresee ANYWHERE having better customer service ***** Thanks Chrissy & Greg :)

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5
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Ashley is The best General Manager I have met in awhile. Thank you for all the support, and keep up the great work.

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5
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DeeDee Sciarappa and Sharon Surette were sooooo helpful especially when I had to deal with a very uncooperative moving company. I would recommend these two to anyone if you need help and they company as a whole. If you have an issue with movers, they have got your back. Thank you so much ladies!!!!!!! Also, the facilities very are clean and units are kept very well.

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5
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Customer service at this location is excellent. The people are excellent and worked with me to get my move accomplished in time. My only hang-up is the condition of my unit's door which is a little outdated and difficult to open/close. However, they are renovating and updating all of their units within the next year and shouldn't affect new patrons. Highly recommend this location.

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4
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Excellent Service, and customer-first attitude! I was treated with respect and professionalism but also kindness and a care, which is important to me. Thank you so much! My only mark down was that the cube doors really need refurbishing from dents in tracks and doors and peeling paint; however all seemed very secure.

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5
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Josh was very calm and helpful. No high pressure sales. I had one small issue at move-in and Josh and his manager addressed it immediately! Great experience.

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5
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Very satisfied with this location. My husband is being deployed and just knowing that our belongings will be stored here just makes our transition less stressful. Thank you to CubeSmart for the way you maintain great customer satisfaction!!!!

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5
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I have been renting a storage from this location for over a year and I couldn't be more comfortable with the service that both Emily and Julie have provided. They are both great!! On the plus side they keep the location clean and secure.

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5
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Facilities are clean and well kept. Free truck on move in is a nice perk.

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5
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What a friendly, helpful, professional person we dealt with at cubesmart. Fran is the best. Answered all our questions. Offered to hold us a spot. Called to check with us. Once we returned we were provided the spot we needed at an even better price and because she had given us all the necessary information we were prepared and set to go in no time! Excellent experience. No surprises.

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5
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My family and I had a storage unit at the Cube Smart at 15910 Pearl Road for two years. During that time, the property was always accessible, and the location was extremely convenient. The climate control aspect was necessary and appreciated. There were always carts available when we needed them. Above all, both Mitch and Matt were available during working hours and always helpful when we had questions or needed assistance. I would highly recommend this storage facility.

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5
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Excellent customer service, provided ample information on types of units, cost and location of each unit. My experience was very much appreciated. I would recommend this business location to others. Hopefully this level of service continues.

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4
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I will say kandrice. Is very professional and very helpful. She had a wonderful little time to herself. Which made me feel comfortable dealing with her. She went out of her way to show me every option she had available to her. Walk me through everyone to find the right storage area I would highly recommend the storage facility

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5
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Malita was great! Very helpful and nice to work with. Easy experience and would reccomend.

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5
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The staff was extremely kind, informative and welcoming! We were going to drive across town to rent a U-Haul for just a few hours, but instead they let us use their large covered truck for just $10! This was such a great help as we were moving during one of the Spring snow storms... much better deal than a U-Haul and so very convenient! The whole experience was great!

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4
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I had some problem with the online and phone services however the staffs at the reception helped me the best the could and I left all I needed in storage worry free.

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5
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We needed to upsize our storage room. Employee was friendly helpful and took care of us. Made our transferring storage rooms and adding to our storage room very efficient and timely. Thanks guys!

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4
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We had an excellent experience with both managers.They were professional and friendly.... The facilities were very clean and well kept. We would definitely recommend this cube location....the only thing i would say that might be better is if they numbered their buildings to make it easier to find your unit....

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5
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The guy working there was very honest and helpful. The units were very new and very clean. We were not originally planning on climate controlled but the price difference and discounts made it a better value. We even got the first month free. There was less than $20 upfront cost. The location it's super convenient for us and the accessible hours (6am to 10pm everyday) make it easy for us to load and unload at our convenience. They use codes for the gate but it's specific to the owner not a generic gate code. Overall very good experience. I could pay less but the discounts and incentives make it a wash at worst for short term storage (3-6 months).

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5
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The place is very welcoming and the attention is great! Joe was very cool answering all my questions and helping me out. I definitely recommend this location.

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5
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I love storing at Cubesmart. The employees there are very friendly and helpful. The building is always clean and well-kept. I would recommend the Staten Island Cubesmart to those looking for a good storage spot!

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5
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Great location very helpful and clean

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5
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Amy and Suzy are great people to come in and see every day. They don't only treat me well I'm like family to them. Great place to go!

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5
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Very pleasant experience with Cubesmart on Veronika street. Fast, convenient, clean, all went perfect

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5
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The General Manager - Ed Honea has been absolutely wonderful! He is very thorough and attentative to your storage needs. He addresses all issues in a very timely manner and is very professional throughout the process. Moving can be a very stressful time so it's nice to work with someone you can count on during that time of stress. (As well as working with "competent" individuals.) I highly recommend this Cubesmart Self Storage facility!

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5
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Karen was amazing. She answered all of my questions and made me feel safe storing my items at the storage. I just wanted to say thanks Karen. Ms Julia

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5
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I enjoy coming to this facility over these past 2 years. Dave and Kevin greet me with a smile. I make myself a cup of complimentary coffee in their office lobby right before going to my cube where my items are clean and secure. Just the way I left it.

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5
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We needed storage to hold some household items between the sale of our old house and the purchase of our new one. After contacting the 800 number and making a reservation we went out to the Glen Avenue location and met Ramon. He was extremely helpful first showing us the unit and thoroughly explaining all the terms of the rental. The unit itself is perfect for our needs and we could not be more satisfied. The transaction went very smooth, the place is very secure and the manager is top notch. Thanks Ramon and Cubesmart for taking some of the stress out of our move. Al and Cindy (the post name is a pseudonym used by us)

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5
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My roommate and I were leaving for the summer and had to store our stuff. I had used a different Cubesmart previously, but the amount of things we had this time around called for an upgrade. The Stoneham location turned out to be ideal, and with Holly's help, we were up and running within 15 minutes and managed to get our whole move done by noon. Great location and better people!

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5
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Karen Daniel is awesome! She was very professional showing me the cube and has been great for anytime I needed anything. I really appreciate everything that she does. This place is clean and easy to get in and out.

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5
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Very happy with our experience at Cubesmart- The staff is friendly always willing to lend a hand and access to our unit is straightforward. The facility is clean, convenient and safe.

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5
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The women running my particular location was a pleasure, fun=within a great attitude, love her accent (Australia?New Z...¿ and all working my time constraints to ;) Signed, Appreciative!

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5
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Excellent experience. Staff were knowledgeable, friendly and accommodating. The unit advertised on the website was available unlike my experience at competitive locations.

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5
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My experience at this facility was Great the staff was always friendly the facility was clean. I moved here in Nov from Illinois and found this unit that was climate controlled which is great considering how hot it will get. When I was ready to move out they were very friendly and closing out my account went smooth! If you are looking for a storage facility I would definitely recommend this one!

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5
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I always enjoy the staff here, they are always friendly and very helpful.

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5
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I kept my grandmothers belongings when she moved in with us here at Cubesmart. Not only is this her home town and have done business with them in the past, but the staff is wonderful and well trusted. The worker Alex helped us, showed us around, and worked with us with prices. I HIGHLY recommend coming and asking for him- he is great and super helpful! The place is clean and is the only place my family and I trust to keep our personal belongings. Thanks guys! And thank you Alex!

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5
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Very friendly and helpful! You can get discounts online also, and the facility is very clean. Highly recommend it.

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5
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This was a unique situation. I drove up ot the office on the day after reserving my locker, and saw a sign: "WE WILL BE BACK AT . . ." Just then, a complete stranger, a mother with a sizeable brood, asked me if I worked for CubeSmart. We talked, and I gave the office number on a notepad sheet. She wandered off, and just as I was about to leave, the manager arrived and opened up the office. I hollered out to the stranger, still on foot with her brood, and she ran back. I watched in fascination as the manager, an older woman named Christine (sp?), went to great lengths to help this customer and her kids re-gain access to their locker, as they were just barely able to pay off long overdue bills. Your people go the extra mile.

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5
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Great experience. Quick and easy and love the hours of access.

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5
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When I went to this location the young lady Melita was superb and very helpful. She made my experience worth while. I would recommend this location for use.

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5
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Clean facility, close to home. General manager very friendly and helpful.

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5
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We had a smooth experience using Cube Smart. Moving is very stressful and Sept and his staff were very helpful in making it easy! I appreciated the phone calls before our move to confirm our reservation and to make sure ahead of time that everything was set. This facility is very, very clean. I will definitely use CubeSmart again and will certainly recommend. Thank you Sept!

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5
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Wonderful customer service by a representative named Melita Jones. Very professional and courtesy. Will definitely pass on cube smart too my friends. Thanks Ms. Jones, Miller family appreciated your help.

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4
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The people were very friendly. Just make sure to have all the information, like about insurance, before going in. If they do not tell you, make sure to ask about it.

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5
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I'm a college student attending school nearby, but I live across the country. A friend and I decided to share a unit to store our things for the summer, and it was a great decision. It's affordable for a college student, and the process was very easy. The costumer service was fantastic, and I would definitely recommend this place to a friend.

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5
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Melita jones was very curtious and helpful,she madey day alot better!

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5
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5
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Love, love, love this place. The managers are amazing and went above and beyond to accommodate is when we were in need of a bigger unit. The facility is clean and well run. Highly recommend CubeSmart.

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5
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About 2 months ago I moved from the western U.S., to Illinois, after being laid off from my employer. I needed to find local storage in Illinois for my household goods while I stayed with relatives and looked for new work. The whole move was highly stressful -- except working with the managers (Pam and Michael) at this CubeSmart. When I first called, Pam immediately put me at ease and massively decreased the stress about this aspect of the move. I had a mover with a large interstate moving semi-trailer needing a storage location that could handle the truck (or the move would be thousands of dollars more expensive for a shuttle truck). Although it wasn't possible to do it online, Pam was able to reserve a unit on the main corridor which is accessible to large moving trucks. When I arrived at this CubeSmart, Pam was able to help again, and again decreased my stress tremendously. I have also had wonderful, positive interactions with Michael. Pam and Michael look out for you like they do for their own family members. In a time of tremendous stress, they are and continue to be an answer to my prayers. I highly recommend this CubeSmart location to anyone who needs storage -- your items will be secure and the people whom you interact with will make your day. Thank you, CubeSmart, for hiring these amazing people.

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5
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Very nice employees were very helpful and friendly the office and lot were very clean I'm glad I went with CubeSmart

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5
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Service was good so far five stars after two weeks no problem. I used a promo which provided a free move in truck and first month off totaling in about $50 for a 5x5 locker with insurance and a lock.

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5
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The manager (Elaine) has been a tremendous asset to both CubeSmart and to us. We have utilized CubeSmart Self Storage (at this location) for several years and have been treated as if we were family. This manager cares about her customers and goes the extra mile to help in any way possible. Not only is she a professional, she is a great asset to the community as well, as she consistently offers a hand up to those in need. Anyone who has been around her enough to get to know her can attest to her professionalism and her concern for others. We highly recommend CubeSmart at this location if you have storage needs and want to be treated fairly.

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5
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These guys are great! Very helpful and very happy to see people. I even over heard the manager speaking with a disgruntled customer and he was so nice, patient and calm. The whole crew deserves A+s!

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5
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So far I have had an excellent experience. Staff was friendly, place is clean. Reservation was made online and a call back on the same day to confirm my reservation. Prices are a tad higher then other storage units but based on reviews and services the storage facility offers, its worth the tiny increase. I have no worries about leaving my hhgs in a storage unit at this facility.

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5
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My daughter and I needed a storage for her things while she was home for the summer. CubeSmart is close to U of A. The price was good and the service was great.

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5
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the office staff is always very nice and helpful. i have been using this facility for some time and it is great! the facility is easily accessible and very clean. the manager on the weekend is great to work with when i have issues or questions!

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5
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First storage experience with a travel trailer. They worked with us and were so flexible and helpful! Thank you Tori and Tiffany as you went above and beyond to get us settled. We would recommend CubeSmart to everyone!

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5
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I've been here for 3 months and just had to do a unit transfer, Mark helped me out and it was done easily and quickly! I've had a very pleasant time renting from the Edgemark/Cube Smart!

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5
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HAD A VERY GOOD EXPERIENCE AT TAYLOR STORAGE PROS THEY WENT OVER AND ABOVE TO MAKE SURE MY ACCOMADATIONS WERE MET AND I WAS HAPPY THANK-YOU SO MUCH

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5
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Our daughter goes to Tufts and we needed space to store her things over the summer. Holly - the general manager - was terrific, having the paperwork ready to go upon our arrival and we breezed through that process. She thoroughly educated us on the facility, its security and codes, and we were gone in less than a half hour. The building is clean, new and climate controlled. And it's all comes at a very fair price. We've solved our storage needs for the time our daughter studies in Boston.

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5
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Amazing customer service! If you need any help Sharon Surette is the person to contact. They are all very friendly, great environment, very clean spaces and really good prices for the storages. THANK YOU! They are the Best!

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4
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The customer service was excellent. The manager and her made sure I had everything I reqiure to storage my items. She made sure I had the best deal offered.

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5
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We really appreciate the great job April is doing. She helps our company a lot with the day to day common sense stuff. Thanks

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5
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Shirlene and Kortney did a great job for me for my new CubeSmart storage spaces. Great instructions - and I love my spaces. Very easy rental process, very easy in and out with my 'stuff'.

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5
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They were so friendly. I'm a college student so they worked out everything with me and my parents. They were also very patient with me be it that it was my first time. They explained everything well and answered all of my questions. Great customer. I definitely plan to use them again.

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5
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Hands down best customer service!! Janette, Eboni, Byron, and Efrain went above and beyond to make my moving process as easy and enjoyable as possible! Even though I was difficult they never stopped trying to help with smiles on their faces. I recommend this location to everyone!!

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5
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Managers Wendy and Greg made my experience here personal, safe and easy. They are the best. They went out of their way again and again to make things better for me. I used several spaces here over the course of a few years, always clean and reliable. Rent a space here with confidence. THANK YOU!!

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5
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Starlin was very helpful and professional. I felt comfortable looking at the different storage rooms and look forward to renting one soon.

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5
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Great service, staff and clean area.

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5
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I was recently in the CubeSmart off of the frontage road of IH10 and a sweet lady by the name of SP Preslar assisted me with all my questions in storage rental. I was unsure of what exact size I would need for all my furniture but Mrs. Preslar was able to point me in the right direction. The facility was well kept and it made me feel more trustworthy of the company that would store my belongings.

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5
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The staff at CubeSmart, Brian and Maria, are very professional and courteous with clients. The facility is clean and secure with several entrances for easy access to the storage areas. I will continue to use CubeSmart for my storage needs and highly recommend their services to those in need of storage facilities. John Knudson

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5
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I think this is a very well operated storage facility. I'm very pleased with the staff and Roy does a fantastic job. If you're looking for a safe & secure location to store your things, I recommend you check out this place.

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5
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I really loved the staff. Most specifically, the general manager Mrs Vickie Ricketts. They were very alert to serve me when I walked in. Information was given to me in a timely and very orderly manner. Looking for professionalism, this is the location to be. I'll sure be back.

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5
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These guys are fantastic! Joe and the crew went out of their way to help me out with all of my storage needs. Have never come across such friendly service at a storage facility! Highly recommended.

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5
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A great place to store your things. Clean building, friendly employees who make it their job to help you and free package acceptance. No more missing deliveries that UPS left on the front steps. Sue and Vicki stay on top of things and are always upbeat. Go store with them!

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5
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I have been a customer here on and off for four years. I have found Mike to be very helpful and professional throughout that time. His staff Bianka is very polite and helpful and always cheerful. Great place to do business.

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5
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Awesome service and great communication skills.. Would highly recommend

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5
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They're very helpful and very clear on unit information and the services they provide. No issues with moving in, although I got a pretty small locker high up it was still spacious and accessible. Will continue to use this branch for a while.

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5
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Excellent service when we arrived. The manager, Jan, took us by golf cart to see where we would be storing our RV. We like the access hours, security cameras and that you have to have your own code to get in. Good location for us as well. You can set up auto payments which is very convenient.

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5
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The service is great, every employee I have worked with has been pleasant and helpful. Access to the location is within reasonable hours and the place is clean. I would recommend this location to anyone.

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5
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Clean facility. Easy to access. Jesse, the manager, was extremely helpful and pleasant to work with. I would recommend this facility to anyone with storage needs!

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5
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This was my first experience storing a vehicle. Cliff and Bernard made this an excellent experience. Both were very courteous and professional. The storage unit and surrounding grounds are kept very clean. We will definitely be back for our winter storage.

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5
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Best value and price, clean facility, very helpful and friendly staff. Thank you Jennifer for all your help.

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5
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I am currently a customer at NJ Self Storage/Cubesmart in north bergen location. The staff is the best, Melani and Felipe have bent over backwards to help me. The facility is always clean and well lit, i would recommended this storage to anyone who needs.

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5
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Mela was very pleasant & friendly & was very thorough explained Cubesmart to us. It's important for customers to be explained things thoroughly so they aren't surprised with extra costs. This is a new Facility & 1st Impression is everything & Mela has welcomed another happy customer. Thank-you Mela & Cubesmart

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5
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Great People. No pressure. Nice prices.

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5
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I've only been a customer for a week but the sign up process went well and everybody has been very friendly and helpful. I was able to use their move-in truck from the W. Broad St store as they don't have one at this store. Everything went well with that process. So far so good.

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5
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I enjoyed the friendliness and helpfulness of Shirley and her co-workers! I am happy to have chosen them they are better by far than my Storage Place in Sunset Park Brooklyn. The access is excellent especially for working people and children moving in and out of collwge dorms each year. I would recommend them highly! M.H.

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5
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My experience at the NJ Storage in North Bergen, NJ was like a new marriage in the beginning; however, it turned out to be a great honeymoon! The manager Angela, the General manager Richard and other staff at this organization really made a difference with my storage experience. My transitioning from one unit to another was a challenge; however, the general manager Angela and general manager Richard spoke to me and assured me that everything was going to be okay and it was more than okay. Their impeccable attention to detail and their professional way that they handled my account was second to none. Phillépée, Jorge and others staff always treated me with the utmost respect. My hat off especially to Angela who was always willing and able to help in every situation I encountered at the NJ Self Storage in North Bergen. Also thank you and Richard for all that you did to make me feel like such a special customer!

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5
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I'm leaving my stuff there during the summer. People there were so chill and welcoming, helped me through everything. It's such a great and convenient place

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5
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LENNY is the best!!! Very helpful and super friendly! Thank you Lenny for your help - Wendy - CeraPro

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5
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I was helped by a nice young lady, Shenelle Williams. The service is excellent and the prices are convenient. I would definitely recommend this location to others.

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5
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The staff especially Jana was very welcoming and answered all my confusing questions. The property was extremely clean and I feel very safe storing my belongings here. I strongly recommend anybody looking for storage to come to this location!

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5
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4
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Very professional staff. Would definitely recommend.

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5
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Didn't know what to expect walking into the office. This was the first storage facility that we tried and went in on it after the woman helping did a wonderful job explaining how everything worked and even got the first month fo free!

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5
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Great price, clean unit, great hours and courteous employees!

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5
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Great location and staff. Have my RV there and rented a storage unit. Used the truck they supply. I highly recommend them.

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5
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Great customer service! Inside is nice and clean, and the prices are very affordable.

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4
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I gave cube smart four stars because I received too many phone calls to confirm my reservation, after I had already confirmed. But... besides that I give Might a 10! She is very professional and really care about her work environment. I have never seen such enthusiasm at a storage facility. The place is clean,. well lit and very secure. The prices are unbeatable and unbelievable. I would use again and tell a friend. Thank you Mig!!!! Leslie

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4
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Bob and Olivia are great to work with, I would give them 5 stars. Cube smart could stand to spend a little money and update the facility. It would also be nice if the changed the outside storage unit locks to cylinder locks. Also, not a fan of the gate at the center, it is not set to an appropriate height and makes it very difficult if you are in a truck to reach it. It needs some attention. But over all just having Olivia and Bob there to work with helps you over look the neglected issues by the company. I'd recommend it based on the friendly service.

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5
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Monica and Amber were wonderful! I love it when I can go to a business, tell them what I need and it happens. Quick, efficient and with no stress! I highly recommend this particular CubeSmart.

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5
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We stored here while selling our place and moving. Facility was great, easy to access and well lit. Staff was friendly and wonderful. They helped us choose the right size unit and boxes. Made check in and check out easy

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5
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Olivia could not have been better. Great spot and worked to make sure it was exactly what I needed. Highly recommend.

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5
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Everyone has problems when they're moving but mine were exacerbated by some really bad circumstances with my Movers. The people at CubeSmart storage in Timonium were absolutely wonderful. Chrissy and Gregg were so helpful and understanding and patient. They were just the right mixture of business and understanding. If I could give them 10 Stars I would. There is no comparison on who to choose when it comes to your storage needs. They are number 1!!!!!!

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5
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The staff was very helpful with providing me with the storage I needed.

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4
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The process of securing a storage unit with Chris was easy, and very well handled. Chris was knowledgeable kind and curious. The unit is clean and easily accessible. The latch is rusted, and a little tricky to get open and closed, but will most likely work itself out with more use. The drive up access is great, 7 steps from trunk to back of unit, could not be easier! Overall, a pleasant experience.

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5
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friendly and professional Property Manager Cindy. This my second year very happy with service. Clean and well managed premises including their friendly, attentive and thorough Property Manager Cindy, I highly recommend Frisco Cubesmart facility!!

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5
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Best pricing and customer service. Ashley quickly set up my account, and showed me to me unit, which was clean and easy to access with the electronic gate system.

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4
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Ms Simoone, Ms Karla, Ms Rocio, Ms Catisha & Mr Rowe have been very helpful to me with good sense of hospitality. I like their services. Good public relations. Location is very clean- good House- Keeping.

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5
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On 4/28/16 I entered the CubeSmart located on 21st Street to get some information on renting a storage unit. Upon entering I was greeted with a "Good morning" by employee Wendy T (can't remember the last name). Wendy was tending to a customer who was inquiring about a rental and was very patient and informative in explaining and answering the customers questions. While waiting (which was not long) most of my questions where answered simply by overhearing Wendy explain the many options available at CubeSmart. The only thing left when I approached the counter was to get the pricing of the different units which Wendy provided along with a tour. While there I observed current customers being greeted in a polite respectable manner, which is a rarity these days and the cleanliness of this location. I will soon be renting from this location and wanted to show my appreciation in having an informative and cheerful employee such as Wendy T.

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5
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The prices the customer service at this location extremely courtesy and if any complaints are addressed

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5
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Got a great deal, awesome service, knowledge of it all, an awesome place to rent space from...George Monaco🎉🎊

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5
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This is my first time renting a storage unit so I wasn't sure what to expect. Rich was great. Very helpful and answered all of my questions. Awesome customer service!

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5
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Great friendly staff who knows my name and is always ready to help in any way. We have rented 5 different units between my sister, my mother and me. We have all been very pleased with the cleanliness of the facility, great location and helpfulness of the employees, Rob, Edgar and Robin. I highly recommend them!

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5
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Great place. Nice, clean units. Very friendly staff, genuine customer service.

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5
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I've rented twice at this facility. Karen and Keagan are professional and accommodating. The big selling points at this location is that it's very secure, well-maintained, and easy access in and out. Prices were fair in comparison to the alternatives. As far as storage rentals go, this CubeSmart has been a good experience and I will continue to rent here or recommend to others.

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5
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Karen was really helpful with getting my storage unit. She had fantastic customer service. Getting signed up my unit was quick and painless. The prices were within my range. I would recommend this CubeSmart to anyone!

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5
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Bottom line up front, I highly recommend. Exceedingly friendly and professional staff. Me and my family originally moved to Colorado on military orders, unfortunately we needed some extra space moving into a smaller apartment. When we first moved into this cubesmart, Marion Sire was there and helped us through the process exceedingly well and was very accommodating. When it was time to leave Colorado the army being as it is, Marion Sire was there to help again. She and her staff were incredibly helpful and friendly, and made our move a whole lot easier. The facility is always clean and secure and we never had any issues whatsoever. If you're in the market for a storage unit I would highly recommend this one due to the easy access, profession and friendly staff like Marion Sire and Beau Blessing alone.

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4
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My family and I have no complaints at all. But we do have one suggestion and that is to extend your business hours by one hour.

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5
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Dedra Mccray was very helpful, as I had previously selected a unit too small for what we had to store. Even though she was late for lunch, she very kindly worked everything out and took care of our need. Great service!

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5
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they are very good. Good custome service, and excellent custome care.

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5
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Her name is jana quintana very nice and helper answer all my ? Very good job

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4
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Very helpful and pleasant staff. I was able to get everything I needed very promptly. The staff was informative and very polite. The facility was very clean and the units were in great condition. I was pleased with everything. This is first experience using a storage facility and I am so glad that I chose CUBESMART!!!

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5
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Very clean! Manager Janie Ramirez was very helpful, explained everything , showed me around and was so nice! I really like how safe I felt. I highly recommend Cubesmart!! Thank you!!

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5
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The manager Liz was extremely helpful ! I've been renting a unit for more than 2 years and I've never had a problem ! I currently upgraded to bigger unit and Liz was very helpful

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5
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The staff was courteous and efficient. His explanation of the terms and pricing weas ipfront and clear. The facility is clean and the doors to my unit worked smoothly. The keypad was a little different from another unit i tried but worked once i tried it and he cam out to help before i culd ask. It fits my nds and i would se this place again. Great service

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5
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This was our first time ever renting a storage unit and the entire experience has been a great one. I would definitely recommend the Branford CubeSmart based on their location, security, professionalism and amazingly helpful staff (especially Bianca!). Moving this weekend was so easy and we feel better knowing our possessions are secure and in good hands!

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5
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Pam was great and explained everything in detail. She seems willing to work with you to give you the best experience possible. It's close to my house and easy to get to. Seems secure and the unit and facilities are clean. Seems like a fair price compared to other storage units in my area.

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5
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Myra, was very friendly and nice to do business with. I deeply appreciate her waiting for me on Saturday till I got there to lease another unit. Myra is a true asset to your company. Give her a high five for me. Thanks again, Marva Bentley

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5
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I recently had my vehicle broken into back in March 2016 and I was skeptical about keeping my wife's car at the same place where my vehicle was vandalized as we temporarily reside there as well. I called like 10 minutes before Cubesmart closed. Mike and Greg went out of the way to stay after hours until I arrived at the office. They were friendly and set us up in a matter of minutes. Their customer service was superb and exceeded our expectations by far. I would definitely highly recommend them to anyone.

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5
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I had the best experience at Taylor - CubeSmart. The staff was professional, very friendly and helpful. They made the storage sign up process effortless by letting me know what information was needed prior to my arrival. Thanks again!

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5
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Didn't get a name when I called in, but had a very, very helpful (and cheerful!) employee answer all my questions and set up an appointment to check out the space. Very happy with them, renting for several months this summer - will leave a follow-up review after!

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5
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I had a really good experience with the Serior Manager Rosanna today. She was very helpful and assisted me in getting a storage unit that suited my needs. I would recommend Cubesmart to anyone.

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5
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I just recently begin renting from CubeSmart and I Appreciate all the company hard work and being loyal to their customers... If you need to rent for storage I recommend you to go to Cube Smart located on 395Brook Ave, Bronx, New York 10454..

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5
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The staff is polite and helpful. The facility is clean and well maintained. Having used a variety of storage units in the past, I would rate this one as the best.

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5
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Great, Mark (the manager) stayed open late for me as I was coming in from Chicago. It's great to see some people can still provide great customer service on a personal level (not on a corporate level). Excellent job Mark, keep up the good work!

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5
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Max Thomas was very attentive, kind and considerate of our needs. An amazing storage facility that offers a truck as well. Thank you Max!!!!

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5
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Very friendly, very helpful, very clean and convenient. Jennifer is a pleasure to work work with. She gave me all the information I needed, answered any questions I had and made the payment process every month quick and easy. I would recommend them to everyone.

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5
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Terrific experience. They exceeded my expectations and made the process of renting space enjoyable. They showed me the spot first and explained the lease clearly. They made sure I was comfortable during the process and conversed with me as if I was a family member. They even called me ahead of time to ensure the space was ready.

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5
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Great location for storage. Staff is super nice and the location is really clean and maintained. I've been at the facility for over a year now and when I started there it was just transitioning to the new CubeSmart management. I've seen many small improvements over the last year even though the location was nice to begin with. I've always felt pretty comfortable at the location in terms of security and there are usually carts available during non-peak times. Some of the docks can get busy at certain times but most of the time it has not been a problem. Pricing has been competative to other locations and they generally do give better pricing for lockers that are more out of the way versus easy dock access but that means that you can select some lockers that are closer to the dock and pay for it if you choose.

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5
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CubeSmart Tewksbury is a wonderful experience all around! Rey and DeeDee were both extremely professional and kind, and my storage unit is clean and easy to get to. The entire facility is well kept and organized. Definitely recommend it!

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5
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Cindy and the crew are awesome. I always get the help I need and they keep this storage facility spotless .Great Job and Thank you for your excellent service

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4
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I am a storage tenant at this locations,I would like to commend the store manager for such a helpful and attentive team. I am usually helped by a Karla, who i must say is great at her customer service. Thank you.

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5
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It was a pleasure doing business with cube smart.the environment is very clean,nice customer service .love the staff

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4
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I was underwhelmed at first as I did not do my research and was quite disappointed at the choices and the inaccessibility of the units. The manager, Willie Harris, would not let me leave unhappy. He found an awesome deal for me which was for a unit that was close to a lift. I recommend CubeSmart Cranford.

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5
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Gerselda was such a help that she made me feel right at home and made things so simple... everything was nice and clean and made me feel comfortable. Thank You

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5
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Moving can be quite the hassle and without proper help the task can be even more daunting. However, Griselda and Lola are two excellent employees that have made my transition so much smoother. They were timely and not to mention friendly!

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5
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I went to help my mom find a unit at the Harvey location and we got more help than imagined! Carmen was so patient and helpful with my mother and Lola was amazing as well. Service beyond expectation!

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5
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Carmen was AWESOME!!!!!!!!!She walked me thru da whole process which was short&simple.Glad I chose CubeSmart.

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5
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When I first went to cube smart the managers there were so friendly, informational and respectful..they answered any questions that I had and knew what they we're talking about. Also Cubesmart is clean and secure, it never crossed my mind that any of my stuff would be taken cause they assured me that, out of all the other storage facilities, Cubesmart is the best of the best and if I needed to use them again I would and I would recommend my friends to use them..Thanks to the staff, and Mig Torres and Otie Edoris for the great service

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5
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Highly recommend this storage service! KB is excellent and provided me with all the information I needed! Love her smile and personality!

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5
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Customer service is key! I went in this morning to inquire about rates and one employee(Wanda) was more than helpful. I am more than willing to do business with a company that has great customer service versus price. Quality and customer service goes a long way!

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5
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Very good and likable staff as well as for the indoor storage units being clean with easy access for people in small wheelchairs like my own!!

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5
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I have been renting for 5 months now and CubeSmart is the best! The facility is very clean and secure. The staff are very friendly and cordial and knowledge about their product.

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5
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Not only is CubeSmart an affordable storage option, the facility is clean and the customer service is excellent. Chris Williams was very helpful! He went through the different options with me and answered my questions to find the best one for my budget and storage needs. I would definitely recommend!

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5
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My time at cube smart has been great. I just moved up into a larger storage space and Rey has been more than helpful in doing this transaction. I would highly recommend anyone here with storage needs and friendly personal. Keep up the good work.

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5
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Friendly, helpful and accommodating. Also, BY FAR the cleanest and best lit of the 4 storage facilities I checked out in the area.

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5
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I have many great things to say about the staff at this location. Best in NYC . Very clean, customer service is phenomenal. Jennifer and Anthony are stellar. They always handle any problems I have and make me feel special once you walk through the door The maintenance man is on top of his job always. I wouldn't go anywhere else. Thank You Cubesmart you are officially stuck with me. 10 stars

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5
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This location is great! The staff was very professional. This the first time that I'm using self storage, and she was great about making sure that my access code worked right and I knew how to get in and out of my unit. Thanks!

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5
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Great price and very helpful and friendly manager. Facility is clean and secure. Great location too!

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5
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Had a wonderful time checking in they were very helpful I just drove in to Nashville from Maryland and setup the rental agreement online and the two ladies were great. Mrs Mitchell was very helpful she went the extra mile to help out.

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5
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Ana was very professional. She told me what spaces were available for our RV and took me to each site so that I could see them. I chose a space and we did the paperwork. It couldn't have gone smoother. Thank you!

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5
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These ladies have been taking care of me and my account for years and they always make me feel like family. They take the time to ask me if there is anything they can do to make my experience better. Clean facility, well lit and safe. Thank you cubesmart for the perfect combination of services and employees.

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5
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The staff is Always nice and very helpful. They call and advice you when you have to pay your bill or when it is late. The site is Always clean when I'm there. I appreciate their professionalism. Thank You. C.C

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5
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5
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We have two storage units at this Cube Smart. Benjamin and the team have been great, the unit and facilities are very clean and easy to use, and the climate controlled area is very cool even in New Orleans summer weather. We are very happy with our decision to store here. They even receive packages and have a moving truck you can use!!

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5
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Jana and staff were excellent! I was in a bind on a Friday evening and they stayed after a few minutes to make sure that I had my needs taken care of and adequate access to my cube. The location is clean and secure, and the staff was amazing every time I asked them questions

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5
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Customer since 2005 and this place has been the best! If you need storage this is the place! Patrick is the best manager ever!

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5
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Customer service is very helpful and there really nice to you. Did not have any issues with my things being stored. Would definitely use them again.

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5
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We rented a Uhaul to empty out my son's storage unit at CubeSmart for his move. Upon loading the truck, we realized the truck's rear door was stuck and would not close. We called Uhaul and were told it would be an hour before someone could be dispatched. I took a chance and went down to speak with the manager, Chuck. He immediately came down and was able to resolve the issue so that we could be on our way. Would definitely rent a unit with him again!

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5
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Over the past three years, I have enjoyed the fast and friendly customer service. I would highly recommend this facility. The facility is well maintained and your items are safe.

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5
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It was great

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5
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Have had a unit here for several years and they always took care of us. Jennifer at the front desk always answered our questions and helped us out. A+

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5
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5
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5
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After looking around at several area storage companies, we easily choose CubeSmart over all the competition. It had the best prices, friendly staff, good hours, clean, climate controlled, well lit, multi-passcode security and and convenient location for us. Not to mention the only place that has a moving truck to use. We were able to reserve a unit and lock in a price until we had time to look at it in person. After seeing the until it only took about 5 mins to get all the paperwork settled and 10 mins before we had our first boxes in the unit. I don't have to worry about my personal belongings at CubeSmart, they are in good hands.

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5
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I moved here from South Carolina and found the best prices at CubeSmart. Tim was great and took the patience to show me multiple units so I could find the best one to suit our needs. I would definitely recommend CubeSmart!

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3
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5
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Very Clean and temperature controlled. Secured location. We stored irreplaceable family photos and memorabilia and it was perfectly fine.

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5
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I found the employees at Cube Smart to be very professional and helpful, the prices of the storage units to be fair, and it is very conveniently located to my house. I have never stored with another company before but I have found Cube Smart to have exceeded my expectations.

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5
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First time at 21st location and Wendy the General manager is so awesome! I am a vendor and she made me feel welcomed and showed me the facility and was extremely helpful. She has a great attitude and personality! !

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5
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Very friendly helpful staff clean safe property no issues or complaints I was very that I was able to locate and use the space, the space I need and was looking for was available and the first month free I must say was a great help..... :) great place to due business with. Give them a try .... Thanks From a happy customer :)

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5
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June is awesome. Got a great space right when I needed it.

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5
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What a fantastic welcome! The office staff is amazing, super friendly, welcoming and honest. I had never rented a storage unit before and they made the whole process seamless and actually enjoyable. I borrowed the rental moving truck to move my items which was really helpful, they had carts on site to move items into my unit, the units were as I expected and easy to access. The whole process was actually really great. Thank you so much and I will be sure to refer anyone to you all. Centrally located to where I live and where I'm moving was really nice too.

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5
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My experience at CubeSmart was great. This location is clean, the customer service was nice and knowledgeable!

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5
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Betsy was great! Very very helpful! She took the time to explain everything. I was very happy with the service I received. If I know anyone who needs to rent a storage unit I will send them to her.

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5
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My experience with obtaining storage space at CubeSmart was very good. They were friendly and helpful as well as efficient. I had a very satisfying experience.

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5
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This is our first time using CubeSmart Self Storage for our boys college storage over the summer. The customer service was overall very helpful and the overall process was very clear and easy. We will would highly recommend CubeSmart.

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5
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From the moment I walked in Ms. McDuffie was a terrific representative and professional who walked me through the process explaining how the rental of the storage space works. She showed me several different sizes based on my needs and explained the cost of each. She made arrangements for my move in transportation which worked without any problems. I recommend CubeSmart to anyone who needs storage.

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5
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Awesome experience and service! The unit is HUGE..probably overkill, but better safe than sorry. Bobby was just outstanding. I'm thoroughly satisfied. Thanks Bobby!!

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4
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Getting signed up and touring the place was quick and simple. The unit and facility was clean and the person in the office was very quick and efficient. The only problem that I experienced was after I finished unloading and attempted to leave the premises after the office closed, my pass code did not work and I was locked inside! So glad that it had a little life left on my cell phone to call customer service and get assistance with getting out!

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5
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Good experience everytime I go here! Pleasant and helpful employees. Prices are reasonable

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4
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Excellent customer service. I called, told them what I needed to store, they suggested the perfect unit for me. I was able to talk to the manager easily and he answered all my questions. I feel that my items are safe and secure.

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3
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I have been using cube smart for 4 years and have had good service the old manager at the plumber store Cindy Venezuela goes out of her way to make sure your experience was great and gives you all the deals she can. This last time i noticed a sign as I was leaving first month free , never got it or even told about it despite this I will recommend cube smart to any body I know.

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5
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One of the friendliest self storage staff I have ever had the pleasure to work with! Rates are fantastic for the area, facilities are clean, everything is updated. Very happy.

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5
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The staff has been most friendly and helpful. The facility is clean and in very nice shape. Access and loading in is very smooth and easy and the access hours are reasonable. Night owls might prefer later than 10 pm for a stopping time, but that is a minor nit, all things considered.

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5
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I have been a cubesmart customer for many years. currently I have 2 units and a parking space. I have always received excellent service and care. the general manager Mike Rodgers has always made sure my space and business needs have been met. Rick makes sure the building is maintained and that customers are cared for. Mr Sohail Ata and Ms Quentina Frields are a a welcomed addition to the Callowhill team.

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5
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Donna efficiently explained the different services you have to offer. She also answered all our questions concerning the differences between inside and outside affects on our storage contents, leading us to a choice of size and protection we felt comfortable with. She is very pleasent, gave us the time we needed and thanked us as we left. (Which is so rare these days) it was a very pleasant experience and I would highly recommend Donna for her expertise and Cube Smart for storage. It's not just about storage, it's also very important about service. Thank you

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5
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The employees at the location 122-20 Merrick Blvd are great also the manager Lynise

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5
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This CubeSmart is very clean and safe. Janie is also a great help and was super friendly! Also, it is very affordable. I'm actually moving stuff from one storage unit to this one because of the tremendous price difference.

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5
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Bridgette and Ron were just the best. It can be very stressful trying to find a place to move items and actually moving the items! Bridgette and Ron worked with me to determine the size I needed and the process happened really quickly and seamless. Their kindness throughout the process made a huge difference. I would definitely recommend this site. Reasonable pricing too. Thank you so much!

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5
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Always very clean. Roy is very professional and courteous. They also have a free truck that you can use for move in!

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5
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Adrienne and Diane have been very nice and helpful during the whole process of placing all of my belongings in storage. The storage units are clean, and the location is great! Absolutely recommend CubeSmart if you're in need of storage! Thank you very much!!

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5
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Since 2006 I have known Jacqueline as General Manager of the Storage Facility, previously known as U-Store-It. On my first visit to the store, she welcomed me as family, reflecting her charisma, charm, energy and enthusiasm to welcome and to help others that enter the store. Subsequently, I rented a unit because I felt safe to move my personal belongings to the facility. She has demonstrated her knowledge and customer service skills to help the customers and, also, train other employees that today supervise their own storage facility. I am glad that Cubesmart only changed their name and not Jacqueline. Thank you, José Sosa

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4
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Donna was friendly. However; I did not like being forced to put insurance on my belongings in the storage unit. That should be up to the customer. I would never put anything of value in storage. Also felt the Admin fee was not necessary. Reminds me of dealer fees when you buy a car! Other than that the place is very clean and in a convenient location.

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5
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Thank you lisa and oscar for your outstanding customer service. Great facility.

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5
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Absolutely great experience. Mr Cromer is the best representative CubeSmart could want....courteous, knowledgeable and attentive. Also keeps the grounds and the unit I rented in great condition. I also found the website and on-line registration to be excellent.

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5
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Good service friendly people , safe clean secure storage ..

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5
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I absolutely love the clean crisp interior units--and they have electric--and they are first month free. The office is big and comfortable and Tim is a gem. I stopped in as a recommendation from someone who rents here and I ended up renting on the spot because of how clean this unit is. I moved my old unit here and have set my new unit up as an organized exterior space for my off season items and home goods. The interior units are bone dry and I know I won't have any issue with dampness or odor as I've had with other storage facilities. This cube smart even has a moving truck that they allow you to use to get your things moved in. They are a cut above. I'm coming from public storage ( orherwise known as Piece of Shite) where the corporate office raised the rates consistently without telling you. My rate went from 90.00 to 135.00 in several rate hikes that I wouldn't know about because I was set up as auto bill pay. The P'S staff always ask to set you up as auto pay so you won't notice these price increases. This isn't the way to keep your customers. So I moved to stor all on 5th and while they are very nice I felt the price was really high for a unit that had no electric no light and the traffic getting there was a drag. All the reasons you hated your last storage facility for you wont find here. The Morse road location had a great price on a huge storage unit, has electric, is temperature controlled and is super clean. I love it. And they have a selection of full size candy and gum on the front desk that is free for their clients. Instead of keeping my extra stuff in boxes and totes I've been inspired by the space i rented at CS to utilize shelving and closet racks to store my stuff. It's like having an extra apartment to keep your nice off season things.

cubesmart.com
5
@

I must say that by far this is one of the best storage companies and best location I have had the pleasure of storing my many things. I actually enjoying speaking to the people in the office, they're so friendly, funny and at times when needed compassionate. Jessie, brenda and Shirley are just the best, they make you feel at home, like a family. I always leave looking forward to coming back, Even the maintenance man Arty! Now where can you honestly say that? No where but here!!! I love it 💚