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1928 London Avenue, Lincoln Park, MI 48146, United States

  (313) 383-1000

Rating:


Net Promoter Score: 88.59

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Reviews List

extraspace.com
5
@

Great space! Fast and excellent service. Alicia, the store manager, is especially awesome. I highly recommend it.

extraspace.com
5
@

I so love my Alicia she’s soooo awesome and great at what she do. Also for Maritza she’s so caring and try her hardest to help you with any issue. Thanks girls

extraspace.com
5
@

Staff was wonderful and attentive. Facility was super clean and I felt safe there. They have numerous storage options available and even offer insurance. I would definitely recommend that anyone looking for a storage solution look here first.

extraspace.com
5
@

My daughter used it for her storage a while ago and everyone was so helpful and treated us like family. When I needed storage for my move I knew who to call. The place is close and everything was so easy to set up and Marissa was great and Alicia also. They explained everything on the forms and all about accessing the storage place. Fab Tati can service and I loved the personal attention. Can’t, say enough. Thanks again.

extraspace.com
5
@

Alicia is THE BEST. She’s always so pleasant, incredibly informative and very helpful as well! I rented out another unit today and she made the process so easy. I would’ve changed storage facilities years ago, but Alicia makes you want to stay, even if a different place is closer!

extraspace.com
5
@

Joseph was very friendly and didn't mind showing me a couple of different units. Very nice and friendly and he went over everything with me. So I gave them my business and I would recommend this place to anyone.

extraspace.com
5
@

By far the CLEANEST storage facility I have ever been to. Automatic climate control. Excellent security surveillance, two way access to the facility, freight elevators to access additional floors and plenty of carts available to assist with your unload.

extraspace.com
5
@

Great storage facility. Extremely safe and clean. Cameras monitor the facility 24/7 and there is a gate with a code to get in and out. Definitely recommend it!!!

extraspace.com
5
@

I love the cleanliness of this place, it amazes me.. Every time I walk in it smells so clean. I love it! Management & Staff are always so Happy to see you! I love this storage place and they definitely get my recommendation! A+ for cleanliness, A+ for customer service, A+ for Price!!!

extraspace.com
5
@

Great service. Answered all questions. The sales person Alicia was very nice and has a lot of experience.

extraspace.com
5
@

Had a great experience getting our first storage unit. Jamie was very polite and patient. Facility was nice and clean as well

extraspace.com
5
@

Excellent customer service, clean facility, and competitive pricing. Update: just wrapped up 3 months and finished my move. Facility remained clean, dry, and safe. Staff was awesome throughout, and gave me no hassle about getting the account closed out as quickly as possible. A+

extraspace.com
5
@

Great services and prices the staff is very helpful and obviously love what thry do. I highly recommend.

extraspace.com
5
@

If you're looking for an excellent storage space- look no further. Darrian was the absolute best and a complete joy to work with. This was my first storage rental unit he was incredible patient, kind, and extremely helpful in getting me into a unit that fit my needs and budget. I couldn't have asked for a smoother experience and I'll definitely be recommending ExtraSpace in the future!

extraspace.com
5
@

I've had a wonderful experience while renting here! The Mangers were awesome! If I ever rent again it will definitely be at an Extra Space Storage!!

extraspace.com
5
@

Awesome place!!!!! Alicia & Shane were amazing. They both were helpful with my storage process. If your looking for a Clean!!!!!!, nice place to store your things look no further. Thanks guys for your help.

extraspace.com
5
@

Nice safe and clean place for all your storage needs. Great friendly staff that goes out of their way to help you. Very happy here and would highly recommend!

extraspace.com
5
@

Had a great experience here. The service was friendly, helpful, and quick. Our storage unit is high quality and dry. I would recommend this place to anyone.

extraspace.com
5
@

Great service and awsome staff. Loved the safety in this area. Russel was very nice and clear with instructions.😊

extraspace.com
5
@

Very easy registration. Good prices

extraspace.com
5
@

This was the first time ever using a storage facility. After some extensive research Extra Space Storage was where we decided to go. Alicia the store manager was very welcoming and answered any concerns we had about using their storage facility. She made sure to go through every detail about the place and made our experience great and seemless. I would highly recommend using Extra Space Storage.

extraspace.com
5
@

Storage units are expensive but the upper floors are kept at certain temp so no worries of mold forming. Only open till 10pm so no 24 hour entry and with limited elevator access can be incredibly busy during move in/out months. *Update 6/20/17* After over a year of having the unit with prices steadily increasing i came in looking for a solution and the very friendly and knowledgeable staff walked me up to my unit and helped map out a unit that would better fit my belongings and wallet. Very easy to deal with and very pleasant experience. Upping my rating to 5 stars!

extraspace.com
5
@

Very nice professional and clean atmosphere. I would recommend this location to anyone who is in need of a storage space. The manager Michael is very knowledgeable of all of the units and what to place you in based on the items that you want to place in storage.

extraspace.com
5
@

Steven was awesome. Ran into a huge problem with a storage I reserved from another place and called Extra Space Storage to see if there were any units left for a short turn around. Steven assure me that he can get me in a unit and that I just needed to come by and do paperwork. The customer service received and continue to receive is beyond this world and the units were cleaned and security is tight. I am glad I found this place. So far this the best storage ever. Thank you again Steven for the awesome customer service and working with me.

extraspace.com
5
@

I had a great experience. Michael was extremely helpful. He went over options, I did t feel stressed. Thank you for your kind service.

extraspace.com
5
@

Very friendly, knowledgeable and helpful. Alex went above and beyond to make this experience convenient and pleasant!

extraspace.com
5
@

Had a great experience and will be referring my friends. Needed a place to store my stuff for college and my storage unit is very clean. Russell is awesome so ask for him if you need a storage unit.

extraspace.com
5
@

Awesome customer service! Michael was very professional and explained everything to me to the greatest of detail. He showed me multiple units and ultimately helped me make the best decision on which unit I would need. I highly recommend this place to everyone!

extraspace.com
5
@

Very clean. Felt safe on premises even after hours. No damage to my belongings from vermin, which is why I choose a climate controlled indoor unit. Very friendly staff. Steve was very helpful through the whole process. Liked learning they do a lock check and actually called to notify me before u could even call to say I had vacated my unit. Would definitely use this location again if needed.

extraspace.com
5
@

Alex has a great personality and sense of humor. Not to mention the great service!

extraspace.com
5
@

Good service, fair rates. Great for summer storage

extraspace.com
5
@

Russell Fulton illustrated such thoughtful and professional customer service. He made the rental process easy and straightforward. I wish everyone in customer service was as pleasant and helpful!

extraspace.com
5
@

I have used Extra Storage Space for 5 years now in 2 different locations. We are currently using the St. Andrews location and have had nothing but great experiences here for the last 2 years. I would highly recommend this location to anyone looking for storage options. The staff is great!

extraspace.com
5
@

Truly one of the best customer service experiences I have ever had. The staff is friendly, knowledgeable, accommodating, and just all-around wonderful. Not to mention the facility itself is fabulous- very clean and easy to access and navigate. Also the rates are great considering the quality of the space. So happy I chose this place!

extraspace.com
5
@

Great location and really good staff. We feel very comfortable there.

extraspace.com
5
@

This place is absolutely wonderful. I walked around because there are other places in the area. The customer service and the cleanliness of this storage place is beyond comparison to the other ones. The young lady who assisted me was extremely knowledgeable and extremely helpful. I recommend this storage facility for anyone in the area who needs to store items.

extraspace.com
5
@

Khalifa was amazing Eric was awesome aisha is beautiful person amazing place

extraspace.com
5
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The personnel is great, very attentive !! The place its very clean! And price reasonable. Store manager Anita Yacob its so professional.

extraspace.com
5
@

I must say this storage facility was very clean, pleasant, and staff friendly. I went in to get some information for a friend regarding a space and I was so pleased I ended up renting a space for myself. Great prices and felt secured about the facility. They had servilence all around the facility. Staff members were very informant and upfront about the rental. If you are looking for outstanding service this is the place to go! 👍

extraspace.com
5
@

Let me start by saying if you need a good storage facility in the bronx this is the place you should come to. The people that Work there aré extremly nice and helpful. GREAT PLACE!

extraspace.com
5
@

I made a reservation yesterday and came in to rent. Brenda showed me the actual size i needed and was very helpfull and gave me a great discount too! Thanks for the help!

extraspace.com
5
@

Well I had rented this storage for about 2 months now and I would love to say that this is such a great experience the staff is super nice and very polite. I had an incident where our move in date for my apartment was altered and they were very understanding and worked with me. I would refer anyone of my friends to rent a storage here! They are awesome!!

extraspace.com
5
@

Im satysfied. Very clean, spacious and the fellow who attended me, was very curtious.

extraspace.com
5
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Patricia is a wonderful lady!!! She's very helpful and always go above and beyond. I am very appreciate on her help. The facility is very clean and safe.

extraspace.com
5
@

My wife and I rented 6 units after purchasing several auctions from this location. They were the nicest most accommodating people we have ever met. We spent a couple of weeks working throught the items we purchased and got to know all the employees at this location if you ever need storage in the Lincoln park area please take our advice come ask for Caroll or Christine. We just want to say once again thanks for allowing us to do our thing. Wish you all the best.

extraspace.com
5
@

Patricia is an awesome awesome awesome lady she helped us on the move from 5 states away. with our storage facility and directions on the phone for like a half an hour. I would get another storage facility here no problem.

extraspace.com
5
@

Exlecent prices to start off and amazing people in the office took care of what i need on a stressful day

extraspace.com
5
@

Lindsey is always fantastic! The property is so clean and the staff works tirelessly to maintain everything in tip top working order. It is safe and secure. Great access hours and the office staff is available during extended business hours to handle any needs or questions! Best storage in the area!

extraspace.com
5
@

Tina and staff are great. Friendly and positive attitudes. This is a well run organization. When a company treats their employees well, it shows. Extra Space Storage, obviously gets it. Clean, safe, and well managed storage facility.

extraspace.com
5
@

Dwight was amazing and saved my move! We had 2 units with Extra Storage and one with an unnamed facility just around the corner to the west who charged not only full month but a late fee and then tried to rent it out while I was there. Dwight worked with me and saved me loads of money and loads of stress. If EVER I need storage in the future, I will ONLY go with Extra Storage!

extraspace.com
5
@

This experience has been one of the best and smoothest transactions we have had. From the initial call after the web reservation to the actual tour and signing of the lease, it's was smooth, pleasant and easy. The team is extremely knowledgable and personable and made it a pleasure to do business. Eric Munoz is an absolute pleasure to work with - professional and very willing to attend to all our questions and work with us.

extraspace.com
5
@

Friendly staff, very helpful even though I switched units 3 times in less than 2 months. The facility is very clean and runs like a top with plenty of dolly's to help move your large items. Management will do whatever they can to relieve the stress of moving. Just ask.

extraspace.com
5
@

We recently had completed some facility work for Erica at this facility. It was a pleasure to work with someone that was so helpful. Erica understood the less delays; the sooner we would complete the required work and get out of her way. Erica worked with us as well as taking care of her customers. All too often you hear the bad things and not the good things, Erica is a wonderful manager. I wish we had more customers like Erica. Gary Jandron Schena Roofing & Sheet Metal Co.

extraspace.com
5
@

Oliver made getting my space set up easy! I was really impressed with the facilities--clearly very clean and secure. Would recommend these guys to any friends with storage needs!

extraspace.com
5
@

I was very pleased with the excellent service and prompt service I received. Staff was very attentive and friendly. A very big thank you to Matthias for being patient with me. I will refer anyone I know to this facility. And I will be telling them to request Matthias if they want to be treated like a friend. Thanks again.

extraspace.com
5
@

Barb and Sara were so helpful with getting me all set. Would highly recommend due to awesome customer service.

extraspace.com
5
@

I rented a unit at the Extra Space Storage facility in Antioch, TN on Cane Ridge Rd last week. The space is exactly what I needed, the prices are good for this area, and Angela, who got me up and running, could not possibly have been any nicer or more helpful. Her awesome customer service is what set my experience apart from just any old storage experience. Definitely recommend this facility and definitely recommend Angela!

extraspace.com
5
@

I came into town with a moving truck loaded with my whole house. Extra Space Storage in Franklin was super-easy to work with and everyone was friendly and knowledgeable. Very highly recommended, storage space was very clean and everything appears to be very secure. I'd recommend this place to anyone who wants a fast and friendly storage experience.

extraspace.com
5
@

This place is awesome! Super profesional and helpful! Would definetly recommend it

extraspace.com
5
@

Great place to store items. Staff is very polite and professional. Convenient and affordable.

extraspace.com
5
@

I have been going to this storage unit for 5+ years now, even after I moved out of Hoboken. Highly recommend.

extraspace.com
5
@

Customer service was excellent. Sorry forgot the managers name but he was on point with each and every one of our needs. Don't like prices but for the customer service you get I can suck it up

extraspace.com
5
@

Jennalisa the assistant manager was so incredibly helpful and nice. She answered all my questions. I had a few things I was putting into my unit and she stayed 20 minutes past closing time to allow me to finish getting everything into my storage unit. Most storage facilities don't have helpful employees, but Jennalisa went above and beyond to help me out! Great service.

extraspace.com
5
@

Great and clean facility.Mr Bassey was very knowledgeable and professional. Great customer service.

extraspace.com
5
@

Ksenia was great she helped me out on anything that I needed. She was very sweet and caring. Got me exactly what was looking for. Big thumbs up to extra space storage for great employees.

extraspace.com
5
@

karee is the bomb.like frfr.she helped me out.got exactly what i needed to store exactly what i had.shes very professional and soft spoken.you mothaf@$#@# need to give her a raise.i think she lures in business.s$#@ she lured me in.

extraspace.com
5
@

Vernon provided immediate and excellent service this morning at #indy's Extra Space Storage! We are in the process of moving and need to store a few items so we stopped in at Extra Space this morning to check on rates and availability. In under one hour, Vernon gave us rates & specials, showed us two sizes of unit options, and helped us decide on the right size unit for our needs. Went back to the office, signed the paperwork, received half-off first month's rent and have a climate-controlled space for our home goods storage. Thank you!!!

extraspace.com
5
@

I bought a new construction house which was delayed. I needed a storage unit for couple of months . The people here are extremely helpful and friendly. Everyone was professional especially Jeannette who was very accommodating. I would unconditionally recommend this place for anyone looking for a storage unit in this area.

extraspace.com
5
@

It was great customer service! Maria was amazing and helped me so much! I would recommend this place to everyone. Thanks.

extraspace.com
5
@

Barb & Sara were great and easy to work with.

extraspace.com
5
@

Wonderful experience!!!! Super friendly and very thorough in explanation. Would definitely refer anyone who needs some extra storage!!!

extraspace.com
5
@

Great customer service by Stephanie and Emily. Extra Storage Space is my favorite storage facility because of the access hours. Thank you!

extraspace.com
4
@

The only down side of our experience was finding out that a reservation online was not actually a reservation as everything is still on a first-come-first-served basis; however, we were able to get the size of unit we wanted. The unit was clean and the staff efficient, friendly and honest. I'm hopeful our items will be in good hands.

extraspace.com
5
@

Brionna the assistant store manager was wonderful to work with. In addition to her upbeat attitude she gave me a great price on a 5x15. I'd definitely recommend this place to a friend.

extraspace.com
5
@

The facility itself is clean, well maintained, and properly ventilated. It's also very secure with surveillance cameras everywhere and alarms on every storage unit, so you don't have to worry about your belongings getting damaged or stolen. Another thing I like about this place is that it's fully enclosed. Other storage places you have to load/unload while exposed to the elements. Here you don't have to worry about you or your items getting soaked in the rain. As others have mentioned, the employees here are very friendly and helpful. They were responsive to any questions I had and made the moving-in process quick and painless.

extraspace.com
5
@

Excellent customer service!!! Very welcoming smiles and awesome with children! I just love them!

extraspace.com
5
@

Extra Space Storage is my favorite place to store my things. I'll make sure everyone i know, knows about this storage location. "CHURCH ST. IN MCKINNEY TEXAS" They have the most amazing team. The New Manager & Cody the Assistant manager are very caring, loving & doesn't mind getting out of the office to assist others. #1 in my book. Thank you Kristi & congratulations on your position in management & Thank you Cody you awesome. Y'all are the best!!! Extra Space Storage you have an awesome team here!!!!!

extraspace.com
5
@

The assistant manager was great to work with and explained everything really well! I would definitely recommend to friends for safe and reliable storage!

extraspace.com
5
@

Fast easy service. Very helpful and informative. Answers ecery question.

extraspace.com
5
@

Jeremy was very helpful and made everything super easy! A climate control unit had just opened up so he recommended that instead and it was cheaper! :)

extraspace.com
5
@

Great and helpful service, worked out getting me the best unit. Somewhat pricey and no military rates. Military move more than anyone and they should offer better rates for that. Can complain about anything other than that

extraspace.com
5
@

The manager Andrew does a great job. I've been a customer for almost a year and he's always been very energetic and friendly. Ashley, also has provided very friendly and efficient assistance. Andrew went beyond the call of duty to help me recently. I highly recommend their facility for excellent security and service.

extraspace.com
5
@

Great Service! Got it for a great rate.. But service is a 10* if possible. Elke was a wonderful person to talk to. Explained everything to the "T" and made the whole experience easy.

extraspace.com
5
@

Go here! Use their facility. Stephanie and Lindsay are the absolute best. You don't expect to meet genuinely great people when you are going to store your "stuff," but that is what happened. This is an awesome family run business that actually cares about their customers. I came from out of state and needed to store my RV and this was the easiest thing I have ever done. I want to come back to Denver just to see them. You will not be disappointed. THANK YOU!!!!

extraspace.com
4
@

A big thank-you to employee Jim Nesbit for providing customer service above and beyond the call of duty. I stopped by a few minutes before closing time to ask a few questions since I was beginning the process of looking for a storage space to rent in San Francisco. Despite the fact that the facility was about to close for the night, Jim took the time to answer my questions and to provide all the information I would need to know as a prospective renter. Without having any certainty yet as to whether or not I was prepared to follow through and make a decision at that time, Jim nonetheless even made the extra effort to escort me to the third floor and actually show me the particular storage unit that I had under consideration. Because it was the only one currently available in the size and price range most appropriate to my needs, I decided then and there to go ahead and rent the unit lest someone else do so and I miss out. At no time did I ever feel rushed or pressured by Jim in any way, and this is something I appreciate whenever doing business with anyone. The facility itself physically appears to be very clean and well-maintained. My only complaint concerns the company's main ad that comes up online promising free rent for the first month in San Francisco. Upon further inquiry, I learned that special offers such as this are apparently only made available in actual fact for a very small number of specific rental units. Therefore, in my opinion, the ad is somewhat misleading because it makes a promise without stating any restrictions or qualifications that would preclude the offer being generally applicable to all of the units currently for rent.

extraspace.com
5
@

Excellent service... Very clean storage and Lexie the store manager was awesome and great service! Definitely recommended. Thank you !!

extraspace.com
5
@

I wanna start by saying Amaya is awesome,. I was not able to rent at his location due to my schedule, but he found me the perfect place at another location near my new me. Thank you Amaya

extraspace.com
5
@

Being in the military, I have used many storage units in different facilities in the past. I have got to say that this is by far the best storage facility I have ever used . I feel comfortable leaving my valuables at this location. I was impressed by the security, cleanliness and customer service received by Mayra, she definitely an expert at her job. She was professional and helpful in helping me choose the right storage unit. I wish that was 6 stars cause 5 is not enough. I highly recommend this location and storage location.

extraspace.com
5
@

Great spot; not hard to find and freeway-close to both the 2 & 5 freeway systems' intersection (s). The manager, Ken, is like a revered family member; great service, positive attitude and superlatively clean, safe facility that makes one feel quite at home! Highly, highly recommended!

extraspace.com
5
@

Carrie was very pleasant & efficient. The price & location were perfect! The premises were clean as well. The initial transaction went very smoothly. A+

extraspace.com
5
@

Jeff is super helpful and goes above and beyond for his clients! Nice, professional, and not just trying to scam you. Grounds are secured and monitored very well. Would recommend to anyone.

extraspace.com
5
@

I have personally used this facility twice and referred several friends to them as well. They are wonderful, helpful and go out of their way to take care of their customers. The building is clean and safe. Best storage facility I have used and would recommend highly to everyone!

extraspace.com
5
@

Such a great experience!! Rosa was absolutely wonderful!! Very accommodating and so helpful!! I'm definitely glad I chose to come here over the other places in the valley!!

extraspace.com
5
@

I was very impressed with the customer service that I received from Leah. She was pleasant, professional and helpful throughout the entire transaction of finding and renting a storage unit from Extra Space Storage. As a long time Nevada businessman, I have had hundreds if not thousands of encounters with employees of other businesses. My experience with Leah ranks among my very best.

extraspace.com
5
@

I loved this unit! Very convenient, and the staff was incredibly friendly. I love that you can drive into the building and up to your unit--great when it's raining!

extraspace.com
5
@

Been using this faculty for over 9 years, staff at location is super accommodating, especially Mira! Lots of choices out there, but this is my go-to site.

extraspace.com
5
@

Absolutely fantastic experience! James and Ty did a great job making the storage experience top notch! Thank you Extra Space!

extraspace.com
5
@

The manager and several other people who work there are always extremely helpful! I rent two units there and can't picture going anywhere else!

extraspace.com
5
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extraspace.com
5
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extraspace.com
5
@

I can't say enough about how terrific this place is. Setting up my storage rental was a breeze with the help of Eric, walking me through everything in a crystal clear fashion. At every turn he went out of his way to make sure I knew what I was getting and I understood how things were going to work. I am looking forward to having my stuff here knowing people like Eric are in charge of keeping it secure and safe. I am also looking forward to having my furniture and belongings here, because I have seen how clean, professional and well-maintained the spaces appear to be. Thanks Extra Space and a huge thanks to Eric!

extraspace.com
5
@

If you need storage, this is the place to go! Crissy executes outstanding customer service for each and every tenant. She makes sure you will leave with a full understanding of the property and a smile on your face. I guarantee your needs and expectations will always be exceeded when storing with Extra Space!

extraspace.com
5
@

Super friendly! Made everything very quick and affordable. Super clean facility and easy to manuever in and out of

extraspace.com
5
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Excellent customer service, people friendly, clean storage and very spacious. Highly recommend these storages. :)

extraspace.com
5
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Lovely people. Very helpful in making sure I was situated properly. Clean and tidy property. Nothing to say but good things😄

extraspace.com
5
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Store manager John Krafft was so easy to work with and extremely knowledgeable. He made what could have been a very stressful process very easy! Highly recommend John and this storage location for anyone looking for their next storage unit.

extraspace.com
5
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Very impressed with the level of customer service provided. Great first month deals as well! Shannon was awesome in working with me to correct a billing error. I will absolutely be back if I ever need storage again

extraspace.com
5
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Storage for first month was given for free! Awesome customer service! Easy pushable trolleys for shifting heavy stuffs. Very well maintained storage rooms.

extraspace.com
5
@

Great storage facility! Very clean. Staff are friendly and professional. Would definitely recommend to anyone looking for a safe and secure place for storage.

extraspace.com
5
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Both Wendy and Fernando were very helpful and knowledgeable. I would highly recommend this facility to anyone needing storage. It is clean and the staff was very accommodating. :)

extraspace.com
5
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Andrew Cummins, what GREATES GUY I WAS LATE & HE STAYED AFTER FOR A CUSTOMER alike thku u guys at Extra space storage

extraspace.com
5
@

Best customer service in the city. Clean facilities, good access. James Wollenhaupt is very knowledgeable, and and up front and friendly. Im sure based on the reviews I read, and my first impression of the facilities, I made the right choice!

extraspace.com
5
@

Wonderful experience! Helpful and friendly staff. Very clean facility all for a reasonable price. Thank you!!

extraspace.com
5
@

Ken; was Super Helpful, friendly and Polite! He showed me about 5 spaces although I was very indecisive!!!! He has lots of patients and he had all the answer to every question!!! This location is pretty clean!!! Be sure to ask for Ken!!!

extraspace.com
5
@

Extremely pleased with the facility! Excellent staff, clean and tidy grounds. Would highly recommend to everyone!

extraspace.com
5
@

Alberto provided an excellent customer experience. He took his time to ensure that I understood the terms of the rental agreement and ensured that I selected the appropriate unit to meet my needs. He was very polite and very customer focused.

extraspace.com
5
@

This storage facility has plenty of room and the units are very clean. Brian was extremely helpful and I would recommend this place to anyone.

extraspace.com
5
@

Tabitha was very helpful and we were happy with our storage experience. The ceilings were very high and we were able to fit all of our possessions into a 5x7. The prices are also much more reasonable than other Extra Space locations.

extraspace.com
5
@

Wonderful experience moving in to a new storage unit at this location. Worked with two extremely knowledgeable and helpful ladies - Erika and Sabrina - could not have accomplished the paperwork, setup, and move-in in such an expeditious manner without them. Will definitely be a long-time customer at this location!

extraspace.com
5
@

The facility was amazing. Cody was very helpful. I highly recommend storing here.

extraspace.com
5
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All you need to know (for current and prospective customers) - you are in GREAT HANDS with Barbara Burl (Site Manager). She truly cares about her customers and listens when you have questions or need information. She greets everyone with a smile and goes the extra mile every time. If you need "extra space" visit Barbara and she will make sure you are a priority. (She also keeps the facility spotless). Every location should have a BARBARA BURL!

extraspace.com
5
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Great manager Brian really goes above and beyond. Customer service is not dead place is clean and neat.thumbs up found new storage with them

extraspace.com
5
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Very clean took they their to actually show you the property and details about the place very nice people highly recommended

extraspace.com
5
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Staff is very friendly. The rates are reasonable and the rooms are clean. Overall I would definitely recommend to friends and family

extraspace.com
5
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Just got a storage from these guys . Jerry helped me out and was very professional, and a hreat help. The storage and overall facility is very clean! In addition they have great hours (6-10) so if you only have a small window late at nite like myself you still have the option to get into your storage. I give them 5 stars👍😉👌✌

extraspace.com
5
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Karee is amazing. Not to only just myself, but I was able to witness her professional and welcoming personality with other customers.

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5
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Mrs. Pauline was very nice and helpful. She had exactly what we wanted at an affordable price. Thank you so much for being so pleasant and easy to do busy with. If any one is looking for a storage let ExtraSpace Storage be your go to. Very safe and secure! Thanks so much!

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5
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Anthony Foglia great customer service, helped me get the right size unit. With discount.

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5
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Great and clean facility. Allen was great. He and Diana work well together and are a hilarious duo.

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5
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Extra space is a wonderful lovely glorious gorgeous place to be you can come in anytime and everytime thank you very much

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5
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Dwight is awesome😁very friendly and helpful. Always kind. Thank you for a great experience.

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5
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Aston Welch Was A Big Help,Informative,Pleasent And Made The Transaction Very Easy

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5
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Debbie was efficient and extremely kind. We had a problem with our apartment not allowing the tractor trailer carrying our stuff to enter the grounds so it followed us to the extra space facility to offload our contents and on the way got lost. Being new to the area, we couldn't give him directions. Debbie tried to direct the driver by phone, but he didn't understand. So she hopped in her own car and went to get him. Extra Space is lucky to have her

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5
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I had a great experience with Extra Space Storage! The Staff was extremely helpful and friendly. The process was quick and easy and the facility is extremely clean. Definitely store your stuff here if you are looking for a unit!

extraspace.com
5
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I Love This Place!! Great Customer Service Omar was Fantastic... LOVE.... LOVE...LOVE OMAR.. He has been such a big help to me though my journey. Omar Thank you so much for all your hard work that you do I really do appreciate it

extraspace.com
5
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Brytnee was a huge help! Extremely friendly and great guidence! I'll would definitly recommend anyone to come here.

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5
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Sam Kassay helped us switch over our unit from a larger unit to a smaller one. She made the process so easy to change up our situation. The units are also very nice and well lit. We are moving out of state and still maintaining our unit in Colorado because of the wonderful service.

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5
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Great and fast service, Mayra and staff were amazing and friendly! I need a place to store my and my cousins things last minute, Mayra is a pro! Thanks 1000 times for your service and smile!

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5
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Oh my goodness, ms Anita and Rudy were sent straight from heaven.. They worked with me and suggested so many helpful ideas to get the job done, I was stuck with a huge dresser and tons of trash and they were extremely patient with me** I would recommend them to anyone that has any sort of storage needs!!😍

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5
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Bryan was super helpful, professional and friendly, getting us into a unit w/o a hitch. The facility is very clean, well managed, user friendly and convenient. We got the first month free and the monthly rate is very reasonable compared to competitors in the area. All climate controlled, plus 32 security cameras, there is no doubt about the safety of my belongings .Bryan was especially knowledgeable facilitating our every need and I could see the entire staff was too. I would certainly recommend this place to anyone based on a very positive experience that made my move a lot easier!

extraspace.com
5
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Very goodservice fro. Eva .tbe units are very clean eva wasvery nice and a bubble personality

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5
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Second time ever visiting a storage unit facility and I was so impressed with seeing my first climate controlled unit. It took me all of 10 seconds to be sold. Vernon was an incredibly great help in educating me about units seeing as I have never needed one before. Definitely recommend this specific location!

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5
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The staff is a pleasure to deal with. I have storage in more then one location and both are with Extra Space because there people are great.

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5
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Ive been doing bussiness with extra Space for 3 weeks now and It's the best storage facility around the Boston area. Property always clean and best customer service!

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5
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All of the staff was very helpful and the location is great. I would highly recommend it.

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5
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Great Service, Great Experience. The guys that work there always look out for you. Thank You Johnathan and Brandon

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5
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Extra Space Storage on Ellison Rd is fast, friendly and convenient. It's close to home. Brittney always gives great customer service.

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5
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Manager Mandy Jimenez was very helpful. I needed a storage facility that would accommodate a long 18-wheeler pulling in to unload and with a little maneuvering and the gate fully open, it worked! It's obvious that Mandy is available and dedicated to keeping customers happy. I would highly recommend this facility. I've added a photo to Google Maps for this location at 1200 Legion Rd, NE, Albuquerque, NM.

extraspace.com
5
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Easy website to navigate through to find the right size and location for my temporary storage needs. Price is very decent as well!

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5
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I thought Ms Janet answered all questions that my senior mom needed. Very professional kind heated and precise. Thanks Janet you were a very great help to us.

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5
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Ksenia was extremely helpful and friendly. She explained all the features of the facility as she took us on a tour of the lot and showed us our space. She cheerfully walked us through the process with no pressure or hard sell of services we don't need. Really appreciated Ksenia's great customer service and professionalism. The facility and lot are extremely clean and well-maintained. To me, that is important, because it shows the level of pride of the management and staff. The security system appears very efficient. I feel very comfortable leaving our RV there between trips and will definitely recommend to my friends.

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5
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Until recently, I worked here. Emily and Brian are the most awesome people in the world, and if I needed storage, I wouldn't go anywhere else! Highly recommend this location to anyone needing to store their belongings! A+++

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5
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Been storing here for over two years. Very professional. Fair rates. When I did have a question, the General Manger personally returned my call quickly and was extremely friendly and helpful. Highly recommend them!!

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5
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Extra space storage is nothing but professional. Kim was pleasant and informative. Great option for storage needs!

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5
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Charlene was amazing. I went online and found a unit that fit my needs and within minutes she called to see if I had any questions. Everything was set up and I was ready to Start moving within 2 hours. Very friendly staff.

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5
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The attention was wonderful Lexie Tellado give me a great attention and support. I recommend this storage

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5
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Safe, clean, and secure. Alarmed units and security gates. Would recommend.

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5
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Tarik dowd help me and i am verry happy he has a great customer service and haves a clean and safe storge thanks again tarik dowd here in Phoenix Arizona tell him papi knowles sent you youll be happy you came in

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5
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Great customer service from tarik dowd. Helped me allot. Great affordable prices. Very clean and nice storage facility!

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5
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Thyago is a fantastic manager and willing to go above and beyond for his customers. You can tell he take real pride in his role and is always ready to accommodate and work with you. I have rarely found customer service so helpful and fully recommend Extra Stroage because of its people!

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5
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I've been a customer at this location for several years. Kristie is by far the nicest and most competent manager I've encountered. I recently found out about a job relocation. When I contacted the ESS where I'm moving to, the store manager told me that the size unit I wanted was the last one and I had to arrange to have the account opened today. I explained that I was already a customer in Baltimore and she told me I had to get into the store immediately to get the paperwork done because they don't save units. It was 4:45pm and I panicked thinking the office closed at 5:00. I rushed over there and I explained to Kristie what I needed to do. She said "That's not a problem and we can have you finished in a couple of minutes." I forgot to mention that I had 3 units in Baltimore that I needed to close out and get 2 units paid for and reserved for where I'm moving to. Kristie called the other office manager and walked her through the transferring of accounts process, she closed out the 3 units in Baltimore (so I wouldn't be billed for time not needed) and made sure everything was done correctly. I'm moving 2 households out of state and needed everything done correctly. My items are going into the new units on a Sunday and I need to make sure everything is ready to go. Thank You Kristie for the exemplary customer service. There is no reason to consider any other storage companies when yout have employees like Kristie. She took something that was very stressful and easily and totally handled it.

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5
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Excellent efficient and friendly customer service. Debbie and Jackie were very responsive and helpful. Rented last in '12 and did not hesitate to call when the need arose. I was not disappointed. Space was easy to get to and the facility is still very clean and up to date.

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5
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Had a great experience here at Extra Space Storage in Rocky Hill. The manager Charles Collins was helpful, friendly and ran the place really well. I will definetly use this storage in the future!

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3
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First let me start off by saying, I gave it 3 stars because the Customer Service has been great and on point ALMOST every single time I go there. However, I had a bit of an issue when it came to my rates and I feel like I was tricked into paying more. I spoke to someone via messenger and told them I was looking for the rate & deal my friend had gotten. I told her I was closer to the wendover location but I was being cheap and told her I'll go any where as long as I get the deal. She gave me the location on Eastway. The day I got there the rep that was there was very very kind, and helpful. I was in a rush so didn't really pay attention to what was going on and was already late for work so just wanted to sign papers and get out. A month later I get a bill and it says $70 something dollars. I called and said that wasn't what the lady on messenger told me, she said first month half off and 50 a month. She said I'll investigate and call tomorrow. 3 days later she calls and says that she could t find that rate so I'm stuck with what I'm paying. I was pissed because I picked this location to be cheap and ended up paying more. The location I was originally looking to get was way cheaper and closer. I even turned down public storage a company I'm farmilar with and have been satisfied with in the pass to come here. On top of that they have little carts that can't even hold a mattress and the doors won't prop open to assist you with entrance. Not everyone has help when moving so a little more convenience would be nice.

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5
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Lovely experience great staff with good attitudes an elevators to make it eAsy

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5
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Been here for three months and I love the service and help would highly recommend. Also great rental price 👌👍

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5
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James made an uncomfortable day Very comfortable. Very competent, professional and down to earth. With a strange and stressful situation in my life James made it me forget that part. The most impressive part is that he reminded me of myself with the thoroughness of details of paperwork computers, facilities and other information. And most importantly offered free "venting" services if needed lol lol Thank you James you got my review and you earned Way and above!!!! Awesome job. Your buddy "Brandon M."

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5
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Great storage facility. Very clean and easy to find. Perry and Christina are super nice and very helpful. : )

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5
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Very helpful with suggestion for storage for a church ministry. Very pleased with the service and facility!

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5
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I'm so pleased with my experience with this place. Sam went out of her way to help us when we ran into a problem with the size/location of our original storage unit, and worked with us to find a solution that worked well for everyone. Very professional, efficient, and reasonable. Much appreciated!

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5
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The manager couldn't have been more considerate and accommodating. This young man was easy to work with and he gave many options to pick from. This facility is very clean and clutter free, which makes it easy to navigate through. His knowledge of the lease and his presentation of it was very easy to follow and understand. I will and have recommended Extra Space Storage.

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5
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I've rented a storage locker back when it was mini storage and I love the father and daughter duel they were nice and I never had any problems with them. they always made you feel like one of the team then it came time that I needed a unit again. I found out they change the name to Extra Space Storage and was hoping the father and daughter was still there fortunately the father retired. a nice guy named Malcolm helped me he had told me the daughter was still there that is the reason why I rented a unit from there really nice people.

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5
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Very polite and professional staff. Palma was so very welcoming and friendly! She was such a great help and found the perfect sized storage unit for my furniture. She was sweet and kind which definitely helped me feel comfortable with the company.

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4
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Great place... Not the biggest fan of the new management because they keep it on 80 degrees and that's like 110 degrees in Houston when you're digging around for stuff.

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5
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Alyssa was awesome!!! She was very informative and answered all of our questions! I am very happy we chose ExtraSpace Storage!! Excellent service!!

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5
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Enjolika gave stupendous customer service and hospitolity and made me greatful of my storage experience at Extra Space... Ms Kale, Warrens other half. Thanks

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5
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Very prompt professional service. Omar made us feel comfortable about renting space & gave us great rates. We'd rent from this location again

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5
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Our second time at this location... Freddie was great and a pleasure to work with. He found us the perfect unit with no hassle at all. Thanks for all your assistance!

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5
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Lupe was super nice and helpful. We needed a storage place last minute because our apartment manager rescinded his offer to allow us to move in a day early a week before our move in day. Because we had to go out of town during the time he wanted us to move in, there was no way we could move in that day. Needless to say we were very stressed. Lupe was very understanding and got us situated with a storage unit in under half an hour. She and Extra Space Storage took off a lot of the stress for us. They were extremely helpful!

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5
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Did an online reservation, Alex helped with a better sized unit for my needs. Which saved me money. Service was fast, Alex and Corey are friendly. Good place to go!

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5
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Fernando was very helpful and friendly! The process to get a unit was fast and easy. The unit we got was clean, but we did bring a broom to sweep it out. The promotion of getting the first month free really helped, so all we owed for the first month was the insurance and fees. The unit was very hot inside, but it is New Mexico. We got a 10X15 unit and it has plenty of room. If you have more delicate items, I would say look into the indoor climate controlled options. We have some old vinyl records, photographs, and artwork that we won't put in there just to be safe. Overall, my fiancé and I are very pleased with our experience so far!

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5
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My sister, Anne Cahalan and I visited your facility at 312 3rd Avenue, Brooklyn, NY on Friday, June 17, 2016. We were very pleased with our experience Eric and Taryre were exceptional and very helpful in every aspect of our visit. They answered all our questions and could not have been nicer. We wanted to let you know how pleased we were with the service we received. Thank you. Maureen O'Leary

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5
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Janice Forsyth and John Sherwood are very kind and helpful. Janice was the person who got my storage unit ready for me. It was clean and ready to go when I got there. John would stop to see if I needed any help lifting anything in or out of my unit. The store at 201 Eubank blvd. SE in Albuquerque will have my storage business anytime I should need. Thank you Janice and John for helping me out of the bind I was in. I will tell everyone about this awesome storage experience. You guys ROCK!

extraspace.com
5
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LaTasha was very nice, professional, and helped me get some paperwork done efficiently.

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5
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Great people that work there. Much thankful for all help. It is close to my home which is great because I stay long time. Good price on unit I need.

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5
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Nasrin and Isaiah were very helpful and accommodating in my move from another location to this one. The facility is spacious and cleanly and the staff and their customer service was great. Thank you for all of your help!

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5
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The assistant store manager Durrell Deane was awesome. Very knowledgeable and the account opening process was smooth and easy. Durrell was very transparent and honest. Extra space storage I recommend to all. Cost efficient and clean. Overall experience a 10👍🏾👍🏾.

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5
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Anastacia in Albuquerque was amazing help this morning along with the Scott that helped in Glendale, AZ. They were amazing!!!! We had to do everything over the phone, it took a while but they were very patient and kind!! Thank you so much, what a relief this was for me!

extraspace.com
5
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Working with Extra Space Storage has been a wonderful experience. They are courteous, clear and patient! The facility is clean, safe and orderly. I recommend them to ANYONE.

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5
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Bryan was excellent. He was able to recommend the best storage size for my needs. The overall process was quick and easy. Would recommend this location.

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5
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extra space storage provide us with great service. James, is very polite, has great skills and is great answering questions. I would recommend anyone to come and rent here to rent a space. Thank you James!

extraspace.com
5
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I Needed a unit for a couple months, I've rented from this location before and came back by and Rosa, right away took us around to show us the right size space for us. Not only that she honored the online deals so made the process super easy and fast and was able to move in same day. Very convenient and late hours of access!

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5
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Second time at ESS. The best customer service around for storage. Andrew helped me find the perfect unit for my needs and was extremely helpful.

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5
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I have had a very positive experience doing business with the people at this site. Christina and Perry have great customer service skills. They care, they're friendly and helpful. And, this property is meticulously clean. I highly recommend this site.

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5
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I love Ms. Luvi she always smile and laugh and Ms. Irene always glad to help me cut my lock Ever I looses my key also Adrian is so friendly smile hard working man They are best in the west unlike the rest! Very happy and friendly atmosphere . ;) and I love the gate with codes most because i feel my stuff is totally safe.

extraspace.com
4
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I've been a customer here for close to 10 years and have always been impressed with the customer service. I know the company well from the corporate side and believe they place a lot of emphasis on employee training. Jose was great helping me downsize, literally calling me as I was driving out to let me know a unit just came available. They also just replaced all the doors and they roll smooth as glass! Not the cheapest but you can't beat the location.

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5
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I have been using this location for about nine months now. The units are easy to access and customer service is consistently excellent. My work ships packages to me at ExtraSpace and I always get a phone call from Jose to let me know when they arrive. He has personally gone above and beyond and helped me carry the heavier boxes out to my car. The great staff really makes this location stand out.

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5
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My time spent Gregory Fisher and staff.Such wonderful time and amazing day. I would recommend this Storage company to all my friends and family. Happy customer 💜

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5
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We reserved online and immediately received a call confirming our reservation. The staff are all very helpful and friendly. Nasrin was energetic and kind, she showed us different units and took the time to go around and find the unit we felt comfortable with. The process was easy. In summary, we had a great experience and would recommend it to our friends.

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5
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Vicki is great. Awesome experience renting storage space here. Dave O

extraspace.com
5
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I've been utilizing storage facilities and storages for the last four years and have many experiences both good and bad. But yesterday, I had by far the best experience and it was because of the staff at this location. They first worked out the best deal and rate possible and even making suggestions which I didn't think of. They allowed me to move units with more then enough time and space to get it done. They even helped me look for my keys which got lost during the move and if not for Dennis's help, I would still be trying to find them. So to Dennis, Robert, Robert and Justin thank you very much. Your professionalism and excellent customer service did not go unnoticed and was very much appreciated. It's obvious that you love and dedicated to your compay and your job. I liked how no one made a false promise or gave me instruction that were wrong or misleading. Please continue to do the things that you do. I am extremely happy with the faciltiy and service thats provided. I'm recommending you all to anyone who i know looking or needs a storage with one suggestion and thats -- you will get excellent service there but but if you want superior service then bring donuts. Aloha and thanks again. John S. Lee President & General Manager Kaikamahine inc

extraspace.com
5
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Great staff Dennis was very helpful and knowledgeable. Clean facilities, seem secure. Thank you for the great experience

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5
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Awesome, easy, & afforsable!!! The Manager on site is great; she is personable and easy to talk to. I couldn't be happier with this store!

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5
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Stephanie Gomez is such a awesome property manager. She makes sure that everything is clean taken care of and that customers are happy. She wears a smile and has a real sense of humor. Leonardo Burkes is her assistant smile on his face and is just as much a backbone to this property as Stephanie is. I just love their attitude, personalities and overall appearances. I believe Leonardo should have his own property, no offense Stephanie I'm sure you don't want to lose him but he should be able to do what you do with his attitude and knowledge. I'm a business owner and know you must take care of employees as well as you do customers in order to do your job properly.

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5
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Couldn't have asked for a better facility and management to help out! Misty and Vince were very genuine and professional. They were very eager to help and I feel very confident that all my things will be safe while I'm away. I highly recommend anyone looking for a storage unit to get one here.

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5
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Elitza was very helpful and made this experience very nice..

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5
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Awesome service! Great facility, easy to access and very clean. Super staff too. Everything is well maintained. Very pleased with my decision to rent one of the units.

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5
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Great experience! Mark Duran is the BEST! Always friendly, helpful and extremely professional!

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5
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My experience was amazing. Taryre was so helpful, kind, amazing, and exceptional at what she did. She was able to answer all of my questions, was able to assist me in finding a storage unit that fitted my needs and was able to ensure us that everything worked out. She was so welcoming and made sure we felt at home. 5⭐️ All the way.

extraspace.com
5
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Debbie and Zak were so helpful in facilitating the rental of a storage unit- not even at their own facility! They made our move from Tucson to Mesa so much easier and saved us from a HUGE headache! Thanks Extra Space!

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5
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As a mover I have been doing business with extra space before it was extra space and the reason I continue to do business with them is because of Gloria the leasing manager she's very attentive very helpful knowledgeable and her storage facility is always clean and pleasant any chance I get to refer them to my clients I do depending on location for

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5
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Mandy was very professional and the place was extra clean. Very secure and friendly service.

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5
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Sharon was extremely helpful and made my experience at Extra Storage a real pleasure. I highly recommend using their service! Thanks!

extraspace.com
5
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Rented 2 units with wonderful results, moving from nj with my family was very hectic. Thankfully, Brittney at extra space storage made it a very smooth transition. Can't thank her enough to a+

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5
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I really like this place. The people who work at this location are sincerely nice. The office and facility always looks clean. Definitely a 5 Star location.

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5
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Nice and clean facility. Manager Stephanie was very helpful, and informative. I will be storing my household items there, and I have confidence that Stephanie will take good care of me and my belongings.

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5
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This place is very nice, clean and well taken care of. The manager, Staci Campbell, was friendly, knowledgeable and right there when I needed her, when I forgot my gate login code! Definitely can recommend this storage business.

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5
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Carolyn is great. Very helpful answered all my questions even ones i didnt think of off the batt

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5
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From the moment you walk through the front door and meet Pete or Brandon , you know that you are in good hands . My experience with Pete and Brandon is that they are very helpful and informative . They always have a pleasant and professional attitude . The facility is very clean and i would not hesitate to recommend this location for all your storage needs .

extraspace.com
5
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My experience at extra storage was excellent. The customer service was great, they were very nice and friendly. Rudy the one who showed me the unit was very helpful, answered all my questions. Overall it was great customer service.

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5
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Steven and Brad were very helpful. Thank you Brad for helping back in my truck. Your awesome. Carol

extraspace.com
5
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I've rented over 100 different storage units across the country for my business and this facility is one of the most well kept and we'll run facilities in the US. The staff is always very friendly and helpful and the units are all like new and very secure. I would definitely recommend them to anyone looking for storage.

extraspace.com
5
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:)FANTASTIC CUSTOMER SERVICE!!! Super clean facility; great location with easy on & off to I-95. Janet & Tom are truly wonderful! I would absolutely recommend this Extra Space Storage - State Street Ext. site.

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5
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Wonderful customer experience. Quick yet complete leasing process.

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5
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Great place! I lovethe service and Cybill was amazing with assisting me through the whole process!! From the beginning till now it is great to have extra space! Recommend to anyone!!!!

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5
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Very proffesional and customer friendly. Barbara was great!! she knew exactly what size storage unit we needed for our belongings. The best part about it was we were in and out in no time. Timely and efficient customer service. Thanks Barbara for everything! Roy

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5
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Great time! Good storage space, and helpful staff. Affordable spaces available. Overall great place!

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5
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I had not used a storage facility before checking out a few around town. I got an immediate reply by phone from Extra Space. Since I was not sure of the size unit I would need, Lisa showed me around and let me see what options were available. She was very helpful and professional. The units are very well kept and facility is well monitored. Lisa was great every step of the way in helping me get what I needed.

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5
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Last minute I needed a strorage and completely stressed out. Went in and the manager mark was very helpful and even managed to calm me down.

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5
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I've never needed a service like this up until my first move. Mr. Duran was so nice and helpful when it came to moving supplies.

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5
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I had such a great experience. Mark and Amy were awesome. Very helpful 😄

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5
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The facility is clean & bright and I feel its safe. Manager & staff that I have encountered are very friendly and helpful. I would recomend this facility to everyone who looking for extra storage.

extraspace.com
5
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I have had a wonderful experience, using Extra Space Storage - the facilities are clean, and exactly how they are advertised. The staff has been very helpful, in several states, as I had to do a 'remote' reservation in SC to rent a space in PA. The pricing is very good too, and my first month's rent was free! I recommend trying these folks first!

extraspace.com
5
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This is the first time that I rent the storage and I got the fantastic experience. The manager Sheryl is very nice and helpful. I love this location and will tell my friends to use this location.

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5
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Pauline did a great job of explaining the process and helping us rent a unit. Thank you for the excellent customer service.

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5
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Stephanie was fabulous! We called in advance in preparation for our big trip to store our truck and our camper and she was extremely helpful. She was very helpful each time we called and check in was very smooth. Very impressed!

extraspace.com
5
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When it comes to customer service the staff at this location rock. They are always helpful and smiling. The place is clean and bright. I feel comfortable even going alone. They have carts to put your stuff on so you don't have to carry it in. And I can go into my unit 7 days a week.

extraspace.com
5
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Juan and maria were fantastic! Juan was professional and knowledgable. He was clear, concise and thorough.I would highly recommend this location. Thanks again for your stellar service.

extraspace.com
5
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I've been using this storage over a full year and I just wanna say how pleased and satisfied I am with the services and kindness from Suzi and Celine; they always welcome me with a smile and provided all the help and information that I needed in the most professional way possible. Thanks to you girls my experience has been a 5/5 😎 have a great day!

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5
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The climate controlled units are really nice and have 2 doors to break through and a staircase before any intruder reaches the units. I've met the people in the office a few times, and they're all pretty decent people as far as I know. It's a little expensive to be there for me but the price reflects on their services and security. I had a terrible experience moving out of an apartment with abusive landlords, and was at my wits end after 6 hours of sleep within 3 days. And then I lost my storage unit keys. When I got there a few days later to get the lock cut, they certainly perked up my spirits. Jokes were flying around and I had a great conversation with Bill about our experiences traveling. It seriously made my day!

extraspace.com
5
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My experience here was very good. The manager was very nice and very thorough and was a great help. I would definitely recommend this place for your storage needs

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5
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A really nice experience. John (store manager) went to extra lengths to make my cross country move easier. Even going so far as to give me his personal number in case I had any problems. He called me to let me know about better deals. I cannot recommend this place any more

extraspace.com
5
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Cheryl and the rest of the staff at Extra Space Storage were very professional & friendly. The rental of the unit & move-in process went flawlessly. We're very happy we made the decision to go with Extra Space.

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5
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I totally recommend this place, was nervous about getting a storage and stressed about moving, but Maria made this a great experience! She was very helpful and can't wait to come back to see her!

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5
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Leah (front office) is always cordial and super efficient. I hope Extra Storage knows how lucky they are to have her working for them. And no, I am not her mother or any relation.

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5
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Manager Ms. Shirley was awesome to work with. She responded to telephone calls in a timely and friendly manner. Assisted me with any concerns which I had and guided me to choose the best plan among the different options available with Extra Storage. Will recommend this company to anyone looking for stress-free and fast customer service.

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5
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We've had a great experience so far with our storage unit(s). Staci was extremely helpful to us, and gave us quite a bit of assistance when the movers came to drop off our stuff. The area is clean and well maintained and the location is very convenient off of Wadsworth. Others have noted some difficulty in accessing from the north (no left turn onto street), but overall it is a nice spot. We're happy with our choice.

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5
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Celine, Suzie, and Lew have been absolutely wonderful! We have had several units and parking spaces at this location for a couple of years now. While the management prior to those mentioned above were friendly, I can say that I now feel safe at this unit (as a 120 pound 5 foot nothing girl). The difference between the condition of the location before the new management and how it is now is night and day. The bathroom, elevator, and hallways are always clean and fresh smelling. I am not an easy client to work with as I had several packages delivered per day. Suzie and Celine were extremely friendly and helpful. I would definitely recommend this storage unit to friends and family.

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5
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Met with James today on an RV space, he was very courteous and helpful I really appreciate the service at extra space storage

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5
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I was looking for storage and didnt know what to expect but i had the best experience. Marquita helped me out. If you need storage come here.

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5
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Clean and secure storage. Deb, the manager, and her staff are wonderful. They go above and beyond. I enjoyed my first experience here so much that there was no second thought of where to go for my storage needs this time around. You won't find a cleaner facility.

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5
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Anna was very friendly & professional. Terry also nice and helpful. Facility is clean and secure. I feel comfortable storing my items here!

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5
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Very professional customer service and friendly. Answered all my questions.

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5
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I 'm grateful to all of the staff. Respectful, prompt and always accommodating through the years. I recommend this storage facility hands down. Excellent location, outstanding customer service and accessibility. The Climate Control feature is superb !

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5
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Brittany and Shawn were extremely helpful in facilitating my move from Charleston,SC to Myrtle Beach. We were under duress to get our household items into storage quickly and they made it happen. I would highly recommend this particular Extra Space Storage facility in Ricks Industrial Park off Holmestown Rd. to anyone looking for great service and a clean and well maintained property.

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5
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Very clean and open on Saturdays. They had plenty of space open and the customer service was fantastic!

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5
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I have been a customer here for almost a year now and I absolutely love the staff and the cleanliness of the facility. I've made friends with the Manager Kim and I joke with her every time I come. If ever I need anything, she makes sure her team delivers. Nothing less than the best storage experience I've had.

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5
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Very professional and clean facilities! Easy access to units. Lisa was phenomenal and helped me out a great deal when moving in and out! Definitely would recommend storing your items here!

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5
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Wonderful experience thanks to Sheila Allen, she was very informative and helpful. We would recommend this storage place because of the customer service and how clean and well kept the units are!!

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5
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This place is THE place to store your belongings. It is clean and well kept, easy to access, safe and most importantly the staff are fantastic. Ken and Joe are awesome. They are super Accommodating and are always available when you need them. I Highly recommend !

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5
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These guys are great, super clean facilities, they make it too easy....thank you

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5
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Service was great Isaiah was very helpful in helping me pick out what I needed for my move. Both men were very nice and helpful even helped me carry my stuff outside. Excellent and fast service

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5
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I had a situation that needed to be resolved and Rachel was just awesome, I would recommend this location to anyone in need of storage space at a great rate as well as having very pleasant and accommodating staff. Rachel is the best

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5
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We were assisted by Justin. He is approachable and professional. The staff is awesome. Establishment is well kept. Great security features. I would recommend this to my friends.

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5
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Great staff over at this location. Friendly smiles and professional service. I would recommend to friends an family.

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5
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Jay is a fantastic manager. Great facility. Kept our belongings nice and dry for 9 months, even through the flooding. Highly recommend!

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5
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incrrfiable. setvice. grrat prices

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5
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Elilza gives excellent customer service. She is very sweet anf personable. She was busy with phone calls, people trying to access their units and setting up my account. However, she was able to handle it all and with a smile. She explained everything about the unit and the agreement, showed me the unit and cleaned it out. Everything was awesome.

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5
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Julie was very nice and attentive from the start. Process was simple and she even helped us with our lock! Will definitely keep coming here for my storage needs!

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5
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Richard is the best! I have been a customer of extra space for over 5 years now and the customer service is always top notch. Anytime I need help, the staff is there to help me. Today I lost my gate code that I have used for years. Without any hassle I was able to obtain my code and access my storage unit. Thanks again Extra Space for being awesome.

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5
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Jenny is outstanding! I came there, to that location, because of my conversation with Jenny. It's NYC so you can go anywhere. But her professionalism and caring attitude got me to go there and with Extra Space definitely! Tyesha was very helpful and it is so appreciated. George helped me park (who can park a huge Uhaul in an enclosed slot backwards)! And Dee was very helpful and courteous. They are great with follow-up and attentive to details. And Jenny is really fantastic making sure everything goes smooth. And Hasheim, the manager, is a real trooper, a do-er, and very friendly as well. This team (these 5) were and are very customer-friendly, helpful, and made me feel very welcome. And right at home! And really helped make what can often be incredibly stressful much MUCH easier and actually a nice experience. I recommend them and these 5 people 100% and am very appreciative to them!

extraspace.com
5
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I am estatic that extra space has been convenient to my storage needs. The storage facility is clean and inviting. The staff there are tentative to all of my customer service needs. Anytime I arrive at extra space, the staff there are always ready and willing to help. I wanna say thank you to Edward and Joe for the excellent customer service provided. The staff at extra space storage on Fordham Rd, aim to achieve customer satisfaction.

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5
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My experience was great. Mr. Rice took great care of me. He was very helpful in answering all my questions and getting me the right size unit I needed. I would recommend this location to all my family and friends.

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5
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I'm a repeat customer with this facility, and with each experience their service and professionalism doesn't waver. They explained the process as if I was a brand new customer. Thank you to the staff for always being courteous. I even referred my friends and they love it here.

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5
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Gloria is great. Ask for her. She helped me and my girlfriend move our trailer in and get us set up. She keeps us updated and looks out for our best interest. Great location too!

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5
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I just wanted to take this time and say a BIG THANK YOU !!! to Mike and Gloria at Extra Space Storage for all of there help. I am a teacher at Hawthorne Academy and closing out the end of the school year can be a little stressful. Mike and Gloria made my transition really easy for me this year. Mike was able and willing to help me by placing items in my storage area. Gloria was always willing to lend a helping hand if I needed help. I don't know what else I could say but, THANK YOU for all of your help......A Grateful Teacher******

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5
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Staff was friendly. Renting and closing of the locker was easy. I only closed my account because I moved and the location was out of the way.

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5
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Very courteous staff. Clean and safe facility with well lit driveways. Their policy is customer focused unlike public sstorage which rips off customers with contracts and late fees.

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5
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I have been renting a unit here for just a couple of months, and am already so pleased with both the facility and the staff support. The manager, Kenneth Johnson was especially helpful in dealing with a recent delivery of a valuable piece of furniture that had traveled cross-country in a huge truck (18 wheeler). He worked with the driver to park where the rig would not be blocking other customers, and he also helped me deal with the logistical challenges of getting everything where it belonged.

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5
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My situation seemed complicated (impossible) but Corey at Extra Space saved the day! My last minute decision to pack a rental truck in Los Angeles and drive to Arizona could have been stressful but Corey made suggestions that were so helpful. I did not know that I could sign a contract in Los Angeles for a storage unit in Phoenix! Genius! And great customer service from June at the Sherman Oaks, California location as well. Fast and efficient. A company such as this which has a high demand product could easily ride on that but they go beyond and give that extra special touch. Thanks everyone at Extra Space Storage!

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5
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Place is great. Super clean. Great facility.

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5
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Fantastic experience with Chuck and Eric. Nicest staff I've ever experienced. Very helpful and professional. The rental process was expeditious, the walk thru was very thorough, and the overall experience is one that deserves a 5 star rating effortlessly. I will tell everyone I know about this location in St. Louis Park, MN. Thanks guys!

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5
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In a time crunch moving currently looking for a place to store my things and Thyago made everything really easy & had awesome customer service! He made me a priority and actually called me sooner than planned to let me know there was a storage unit available for me! Definitely recommend this business.

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5
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Rick is very helpful and kind. He showed me my unit prior to taking my payment to ensure that it would work for me. He also went over several different ways I could make my payment, as well as making sure I added an extra POC to my lease since I am no longer in Nashville. He was also very, very nice to my children and included them in our conversations. He is a great asset to the company. He even followed up with me via email to wish me luck one final time. He's awesome!

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5
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Its great walking into a service center where it has a simple, modern, clean, and fashionable servce area with plenty of space for comfort during periods that involve moving. On top of the modern marble lux design everyone was of great service, not overly intimidating but secure and confident enough to trust the security of your property. There was one man there named Paul, from Guyana who told me about his island and the biggest waterfalls there called "Kaieteur Falls." They were immeditately there for assistance but calm, coil headed people. I had a conversation with two people from Extra Space Storage on my exit and we had a cool conversation about minerals, biology, quantum physics, and jewelry... A nice start to the day.

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5
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Tina was awesome and extremely helpful. Additionally the rate I got for my unit and its location was perfect.

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5
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Eva displayed exceptional customer service, and was an absolute delight, she made the experience of getting a storage unit easy breezy and I am very grateful, I wish more storage facilities employed super stars. Eva your a amazing thank you thank you thank you!

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5
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I rented my 5x10 unit today, and it could not have been easier. The gentlemen who helped were very friendly but also informative and helpful. Self storage facilities are few and far between around downtown, so I was really excited when I found this place. I was able to get a great rate by reserving my unit online. Highly recommend!

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5
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Dave has done an awesome job today. Showed me the facility, got my unit all set up and very helpful. I appreciate the great service!

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5
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I'm Retired Army, been all over the world and rented many many storage units. Extra Space Storage is the cleanest and most secure storage I have ever rented! Highly recommended! Great staff too!!

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4
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I recently began using Extra Space Storage and I was very pleased with how easy and quick the move was. I love the fact that they have a truck you can use to help you move and it is reasonably priced. John Krafft was extremely helpful and I enjoyed working with him to find the perfect unit for me.

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5
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I met with the manager Alex. He is such a nice guy, and his rates are so affordable. The property is clean and you can tell Alex does a great job managing this facility. I highly recommend this storage facility. Thanks Alex!

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5
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My experience with Extra Space Storage was a wonderful! From the time I sat down and signed the lease until I moved my things out was very pleasant! Each employee especially Bill was nice, helpful and polite. Whenever I had a question they were right there with the answer. If I ever need to store something again I won't hesitate to use them!

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5
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I have used extra space storage 3 different times for my kids as they were transitioning thru college and moving apartments. I love that the manager lives onsite. I have always felt that our belongings were very safe at this site. Climate control is also an added plus. The staff is always very friendly and helpful. the units are always clean and the whole building (inside and out) is always well maintained. I will use Extra Space on Space Center again as needed.

extraspace.com
5
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Excellent Customer Service, Friendly Staff and a Very Clean Facility. Debbie Doogan and Jackie were very helpful when I was looking for a storage unit for my business. Both women are pleasant, friendly and very helpful, as I was looking for a climate controlled facility for my business van and equipment. There prices for the 10x30 foot unit were very reasonable and the unit was impecably clean. Both the unit and the outdoor areas are brightly light and there are security cameras everywhere, keeping my business equipment and supplies safe. Great Place to do business with. I would highly recomend !!

extraspace.com
5
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Great storage place,great staff,great location.I rented an outdoor parking space and the price was fantastic, ,,

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5
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They are a convenient, well organized business. Lisa is hard working, and very helpful, even when they are about to close. The facility is clean, and well maintained.

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5
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We were looking for a reliable, clean, safe and reasonably priced storage during our transition and move and extra space storage met all our storage needs. Pauline, the manager, was very professional, warm, welcoming and attentive to our storage goals. She thoroughly explained our options, showed us our unit, answered every question and was a pleasure to meet. I highly recommend this specific location if you desire a professional, pleasant atmosphere and staff 😃

extraspace.com
5
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Excellent experience. Dealt with both Chuck & Eric - both great. Lots of attention and follow up. Facility is new & very clean. No complaints. Easy access. Initially called them in a panic, was well-taken care of. Thank yoU!

extraspace.com
5
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Thyago was very friendly and responsive, and most importantly, professional. He met me with a smile, showed me the facility and was upfront about the issues with flooding. Signup process was efficient and there were no hidden fees or stipulations.

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5
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Very professional employees they were nice in very helpful

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3
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Sitting right off new england thruway Exit 11 bartow Avenue his facility is easy to get to. it' is well maintained and the customer service staff are quite friendly. Rate are fair- as far as storage facilities are concerned. They even have Sunday access. restroom is in the rental office, so if you have to go you have to leave the storage room , exit the building and walk a few feet to the one office bathroom.

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5
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Kevin the attendant at this facility has provided me and my family with awesome customer service each time we've been here. I recommend this facility to anyone insearch of storage.

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5
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My wife and I could not be any more pleased with our experience with Extra Space Storage. Ken and Judy were very professional and gave all the information we needed to make us comfortable as new customers. We would highly recommend their location.

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5
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Juan was amazing made my move easy and convenient. Great and friendly customer service. Very happy I got to meet Juan.

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4
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Sign up was easy, they didn't have the unit that I wanted but with the discount of half off the first months rent it made getting a different size affordable. Move in was easy, once I got to the building the hardest part was moving everything from the truck on to the carts they have available. With my unit being on the third floor I was worried at first but with use of the carts and the large elevator it was the easiest part of the move. I am pleasesd with my decision of renting from here.

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5
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Brytnee has exceptional customer service. She was very patient and accommodating to our needs, questions and she gave us lots of options. The location is great and security of the property is ideal. Would recommend Extra Space Storage to anyone.

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5
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Great staff. Secure units with 0 issues over 10 years.

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5
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I felt very welcome. Christal, who is the manger was the employee who assisted me today. She explained information in detail and made sure that I had any questions and concerns addressed. She was very friendly and courteous and professional. My husband was also pleased with service and information that her assistant provided recently. The unit is very clean and the environment seems very quiet. I would recommend this place to anyone in need of storage

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5
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Shirley Holt was absolutley amazing! She did a wonderful job helping us out and getting what we needed! I would absolutley recommend this place in Lafayette rd to anybody! Place is clean and organized. From beginning to end Shirley was a great help. 👍🏼👍🏼👍🏼👍🏼👍🏼

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5
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From the phone-call, I knew this would be where I trusted my belongings. . Loved Pauline, very professional and informative.. Great Job Extra Space

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5
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I hope that you may commend Charlene and Frank (BOTH) for the outstanding service they provided me. It can not be explained because there are NO words for it that match the energy and desire to use all of themselves in a tailor matched solution to a last minute problem. Where all else was bleak they came shining through like champions - beyond the normal sense of the word.

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5
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Thank you so much, Ella for a quick and welcoming check-in today. You helped things along during a very physical day. And a very special thanks to Oliver for helping us "move things along"! We are very happy doing business with you and we love the large clean space. Thanks again for everything and we'll see you again soon.

extraspace.com
5
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My experience at Extra Storage with Eraka was amazing! She was very precise and professional with the service she rendered. I strongly suggest anyone to use them for storage! Thank you again Eraka for such a great experience!

extraspace.com
5
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I've rented several units over the years at various places. Extra Space Storage on IH10 @ Antoine is BY FAR THE BEST location that I have ever used. It is EXTREMELY clean. The units are easy to access. The hallwats and driveway are well lit and the drive covered area is more than adequate. They provide carts. I would definitely use them again.

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5
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I highly recommend ExtraSpace Storage. Great customer service from Angela and Cleva at the 4901 W. Oakey. 😊

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4
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****Update: yet again another rate increase. I've been with them for 12 months and they have increased the rate twice. I had a storage with Uhaul a while back and never had a rate increase in the 2 years there. They give you a highly competitive rates to reel you in and then slowly increase the rate, for what? Quick, friendly and attentive service. Ryan was great! He was very knowledgeable, caring and took the time to show us the units we were interested in. He was very nice to my little girl and shared his wonderful sense of humor. We did research of storage facilities in the area. ******update****** I have been less than pleased with the service i have recieved following my initial rental. First of all I attempted to move my items into my storage on Saturday evening and found the unit had a lock on on my unit and i couldnt get a hold of anyone to remove the lock. I had to rent the moving truck for another day, therefore incurring an additional charge. Also the friends i had to help me move weren't available the next day so i had to do it myself. I left messages and finally after calling again i was able to speak with someone who said he would have the manager be in touch with me and i never heard from him. The gate has been bromen for months, so the security promised is not happening. And i can't go organize my unit and get some stuff out until it cools off becuse my "air conditioned " unit is about 90 degrees inside. And now they are raising the price of my unit and i haven't been a customer very long. Needless to say they provide excellent service to get your business but nothing further to keep you happy while you are there.

extraspace.com
5
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Karena, was great my key broke off in my lock, She went over and beyond to help me out. The facility is always clean. I've rented at this facility for around 2 years. I've never had a problem. Totally happy

extraspace.com
5
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Fantastic service! I live in Seattle and my son goes to school in Naperville Ill. We store his school items in Naperville when he returns home for the summer. I pay and sign the lease in Seattle and all that is left is for him to do is drop off his items at the storage facility. It couldn't be easier.

extraspace.com
5
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Debi and Jennifer helped me with my new climate controlled storage unit. It's very nice and clean with great customer service.

extraspace.com
5
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I've been with this place for 4 months now and they've made some huge improvents. Really clean and secure. Best prices, good location. If you get a chance, ask for Anthony. He is super helpful and really cares about customer's needs.

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4
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Barbara was AWESOME. She was so helpful from the initial inquiry until my final move in date. She always remembered me when I came in, was incredibly friendly and professional throughout. My unit was spacious (10x10) and she gave me multiple tours before I selected a unit that would work for me. She was accommodating for me when I had my movers bring all my stuff to the unit and when I moved out, she followed up with me the next day to make sure that everything was settled. I wasn't quite ready to move out yet and she was accommodating to let me have until June 7 when my unit will "expire" so to speak. Great location right off the highway, decent prices and specials, great and prompt service. I only give 4 stars because there is always room for improvement anywhere, no place is perfect~

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5
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Miss Patricia is good people she and will help if she and the extrta space is clean. Space so there if you need to storage go there

extraspace.com
5
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First off David on phone was awesome. He set me up with Khalif and Eric at this location and they took service and accommodation to stratospheric heights. Khalif walked us to two differnt units to show us where we could not only save but get the most out of the storage space I was renting. From the moment we walked through the door and they greeted me by name i knew I was in the best hands. All was confirmed when khalif quoted the cost of storing for the next three months...talk about an amazing deal! And with Eric providing tech support (he helped me post this review so i could give due props) we were in and out so fast and for such a reasonable rate...I was ready to recommend to friends And family before I even had my stuff in the unit! If your looking for the kind of personal service they say doesn't exist anymore. Call extra space and ask for khalif and Eric- kb

extraspace.com
5
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Love Samantha. Extremely helpful. Very easy to work with. Facility is great!!

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5
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Very flexible hours. Great staff, very friendly and helpful. The facilities are very clean and seems very secure. It's my second time using the facility and have no complaints.

extraspace.com
5
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Aisha was awesome! She made this experience super easy and simple, explained everything thoroughly and was so friendly! I have three storage units here because of the great service! Thank you so much for all of your help Aisha, you are the best!

extraspace.com
5
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Rent a storage place here. Neat and organized! Rich is really awesome! I would recommend to everyone :)

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5
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Definitely a great place to have your storage .Great location , extremely low prices 1st months rent free , clean and secure . Incredible staff on site working . A lady by the name of Pauline was working. Very professional and a great lady to do business with. Thank You Pauline for your fast efficient service.🔐🔐😊

extraspace.com
5
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They are very friendly and courteous. I had rented a Penske truck to move from Denver to the SF Bay Area, and had arrived that morning, tired. I had to make a last minute decision, late in the evening, near closing time, to store all my thing. Extra Space said that they had one last unit a 4x5, and would keep it for me if I could get there before they close. I did. Anthony signed me up. It was closing time by that time. Anthony, seeing my stuff, on his own offered to help me move my things into my unit. He brought two trolleys, helped me stack them carefully on the trolleys and move them to the unit. We did this several times. Then when I was leaving, he guided me out of this location as I had to reverse into traffic. Anthony, you are great guy, very helpful and thinking ahead for your clients. I appreciate that vey much.

extraspace.com
5
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Great staff! Jose helped us find a great storage space and was very friendly. I would highly recommend this location!

extraspace.com
5
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The manager was very kind and helpful but I do think they need to hire more people to work at the front desk then just having one person!!!

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5
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The property is well maintained, clean and air conditioned. Eric is very professional and knowledge. It was a pleasure setting up my storage space with him. I recommend Extra Space Storage.

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5
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Holly Faulkner is an excellent worker. Good personality. People person. The way she treated her costumers is amazing. It is a plus for this company to have her cause with her great attitude customers will difinately come back and even refer other people.

extraspace.com
5
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Great location, clean, secure. Holly and natasha are ver nice and helpful. Definitely recommend!!

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5
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Great customer service and very helpful. Come here for your storage needs. Holly and Natasha are both wonderful.

extraspace.com
5
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Great storage unit! John was so helpful and stayed after hours to help us get into our storage facility. HIGHLY RECOMMEND THIS STORAGE FACILITY!! John is a great store manager!!! Thank you extra space storage!!

extraspace.com
5
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I had a lovely experience. Me and my boyfriend went in to take a look at some storage units and it was a quick and plesent experience, we got the storage unit and we were out within 30 minutes.

extraspace.com
5
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I have been to many storage facilities in the DFW area. Extra space storage in Garland has been my best experience. When you rent the storage unit you feel you're welcomed by a friendly knowledgeable staff that will meet you needs. Some of the reasons I decided to rent at this facility is they have security cameras everywhere, second there facility is one of the few ones in the area that have 18 wheeler accessibility, third there prices are very competitive with the market. Mark and Connie are very helpful in meeting your storage needs.I highly recommend them.

extraspace.com
5
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I am thoroughly impressed with this place. The manager, Steven, helped me with every possible question concerning opening a storage unit remotely (while in another state), estimating what size unit I'd need, etc. Shipments are also seamlessly received and delivered to my unit while I'm away. In addition, with being able to drive my car into the space to get very close to my unit in any weather, I couldn't recommend Extra Space Storage on E. Academy Blvd, in Denver, more.

extraspace.com
5
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The process of renting the storage was very easy and the manager was very helpful.

extraspace.com
5
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This location was one of the best storage units we have ever rented from. The staff were all accommodating and friendly. Anytime we had a question or concern, it was addressed promptly and efficiently. The unit itself was the perfect size and fit our needs well (air conditioned, well monitored, and a well lit area). I would highly recommend this location for all south loop residents looking for storage.

extraspace.com
5
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Such wonderful customer service. Thoughtful, kind, patient. I came in with a bag full of challenges, and everything was resolved so easily. Not to mention the facility is always superbly kept.

extraspace.com
5
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Just moved in, the staff was friendly and helpful each encounter, their new facilities now offer larger 'pull-up' units, which is what I have been waiting for. Gave me a great move in special and a monthly special that was much less than I had payed at two other major storage companies in town. I will be recommending them to anyone, including you!

extraspace.com
5
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Excellent service, took the extra time to explain process in detail, yet very efficient Super clean and well organized

extraspace.com
5
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This is the cleanest looking storage facility I have seen. The rates are quite affordable and I would recommend them to my friends. Myrna was the friendly and helpful employee I spoke with.

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5
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It's a fantastic place very helpful, thank you Crystal and Taylor 😁

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5
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Great people who work there. They can pro rate if you don't need a whole month. Love the security of fort carson and a gated storage area. Convenient 24 hour access.

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5
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I really appreciate how clean the facility is. The staff is professional, organized, and friendly. Well worth the money.

extraspace.com
5
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My experience here was so amazing. I would totally recommend this place to everyone! Also the young lady Anastasia that helped me was so full of knowledge and treated me with the best customer service!! :)

extraspace.com
5
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Great start! Alyssa makes her presence known. Not the best part of town but lots of camera and lots of units.

extraspace.com
5
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Everyone who I dealt with at Extra Space Storage was very friendly and professional both on the phone and in person. I would highly recommend this storage facility to anyone. The rates were very competitive and the location seemed very secure.

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5
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Sheryl was great, and such a down to earth person! She told me all about the facility, showed me 2 good options, and told me all the costs up front. I'm definitely looking forward to working with her again :)

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5
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Great experience! Came in an hour after they closed in the pouring rain for my storage facility and Nikki was amazing! Friendly! Highly recommend! :-)

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5
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Rafael is a great help. The store is very clean. I would recommend extra space storage to everyone. If you ever find yourself needing a reliable storage place, go there and ask for Rafael.

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5
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Rafael was great! He really helped me find a unit that fit all my things perfectly. I definitely recommend this place to all my friends and family. Ask for Rafael!

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5
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Jason & Charles outstanding customer service demeanors...highly recommend this location to all.Dave Pruett

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5
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When I walked in this location I spoke with Amber. She was an amazing person she was very patient with me I didn't feel rushed or required to buy anything other than what I needed. I would definitely recommend this place to everyone!

extraspace.com
5
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Friendly, courteous and knowledgeable staff. John Snelling helped me find a storage space that suited my needs perfectly. Would definitely recommend!

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5
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Went it to find a storage unit and had the best time speaking with the manager. She is beyond helpful and had exactly what I needed. Definitely worth a vist.

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5
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I helped my friend move in some of his belongings, Bernadeta at the front desk was very welcoming and helpful with explaining the process and policies. The storage is very clean and easy access. If I'm ever in need of a storage unit, I know where to come!

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5
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Awesome service and quick! Alex D was amazing! Also great prices!!

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5
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Let me tell you this place is awesome. The manger and Joseph came to greet me with smiles and ready to accommodate me with my storage needs. I was in and out less than 15 mintues. Plus the location is really good since I take the mbta. I see I will have no problem keeping my things here. Thank you for the great service. If i could hug ya I will.

extraspace.com
5
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Javier and Justin were great! They were very helpful not only when it came to setting up my storage unit but also when it came to advice about moving to town. They are very friendly and go above and beyond.

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5
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I have to give a 5 star to this company who had hired Ray to work for their company. I walked in and to get some quotes on a storage space and I was kindly welcomed in and greeted. He did his best to get me the storage space that I needed. Being that I was shopping around and getting pricing, Ray granteed me my unit at a good cost. Not to mention his hard work and excellent customer service, I will definitely refer my family and friends to this storage company.

extraspace.com
5
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Alyssa is so cool! This this is my second time renting at this location. I use storage for work periodically, and she always makes sure to give me a great deal! I have recommended this site to others and will continue to send customers her way!

extraspace.com
5
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From the time I took a look at the storage online and placed an inquiry, until the unloading of my things, everything was handled very professionally. The unit was clean, staff on hand was quick, polite, professional, and helpful. Other storage facilities in the area need to follow this example, return phone calls, follow-up on reservation, and be POLITE! Thank you Extra Space Storage, I would recommend this business to anybody.

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5
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Very clean facility, and excellent customer service by Chuck! Would recommend this place to my friends.

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5
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Great place. Open on holidays! I recommend the place, and ask for Tom. He was more than helpful.

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5
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THANK YOU Tarik Down u helped me out and made me feel very comfortable. Great place to storage your stuff. Prices are responsible. Other places where alot more. I only needed a 5×10 . Thanks

extraspace.com
5
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I walked in to Extra Space last week and was really impressed. I've been debating whether or not to get a storage unit and so I've been checking out a few places around town. This place was by far the cleanest facility and the staff were helpful and attentive. I always worried about the security at these places and I can honestly say I would feel really comfortable storing my stuff here. Not only did it feel secure, it's 100% indoors which in Tucson is a huge plus. If I decide to get a unit, I'll come straight here for sure.

extraspace.com
5
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this place was awesome! i was just looking at prices for now but I am definitely coming back in the fall when I actually need it. clean, good location, good prices. come here ya'll!!

extraspace.com
5
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I absolutely loved the energy of the staff. Everyone was positive and very informative. I know getting a storage unit isnt the most exciting thing but I was having a crappy day and Mrs. Tyla, the manager, she was helpful and optimistic something i needed that day. And the prices werent bad at all.

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5
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Absolutrly positive! Oliver greeted us upon arrival having known we were coming from Anthony at Otis site . Ella was introduced and it felt like seeing old friends! Both were professional and kind and attentive. The location was good for us and the storage space immaculate. But really, it was the experience at all 3 locations: Folsom, Otis and then Cesar Chavez that left us feeling happy the whole day. Frank at Folsom, Anthony and Kiss at Otis and Oliver and Ella at Cesar made us feel taken care of and supported at a very chaotic time. We are very grateful!

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5
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Anthony greeted us by name upon arrival. He and Kiss were so friendly and welcoming and took pride in the store. They had the right size space but we wanted easier accessibility for unloading (blame our age). So he arranged for us to go to Cesar Chavez. We felt so bad having turned down Frank at Folsom and now we were turning down Anthony and Kiss. But they just wanted us to be happy! Imagine! They showed support to each other and to us. Very grateful

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5
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Very nice staff, very clean location. The girls in the office are very helpful and sweet. The carts make everything easy and convenient location.

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5
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Deborah was wonderful. She was pleasant to talk to on the phone. When we arrived she was helping someone us. She offered us water while we waited since it was very hot outside. She apologized for the the wait and said she would be with us in about 15 minutes and she was almost on the money.

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5
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Extra space storage was awesome. They were great to answer any questions we had and we helpful in the process of picking a unit for our things while we're in the process of home buying. Thank you so much for your great service!

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5
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I absolutely love this place. The staff is friendly and super sweet. April is always so nice to me. Before leaving the property I always stop in to say hi to her. She is such a sweetheart.

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5
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Very friendly and caring staff. Clean facility and great location. I Would highly recommend this to anyone looking for indoor storage in Tucson.

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5
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This is my second time renting a storage space and first time renting from John and Janice and they are amazing! Top notch storage for a great price! Super helpful and security is wonderful, if you're on the fence about which storage place to rent from pick John and Janice!

extraspace.com
5
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Store your possessions with friendly, trustworthy staff. I haven't had a negative experience with the good folks over at extra space storage.

extraspace.com
5
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This facility is fantastic! Great customer service! I was looking for moving supplies and I was glad I didn't have to go to numerous places. I would recommend to everyone.

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5
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Supernice folks, newly renovated facilty & very convenient to my parents' new place. Much better experience (& nicer units) than the storage place I've been dealing with up north. Could use more parking slots OUTside the gate for people coming in to open an account

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5
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Lisa. Helped me today she was very helpful I would recomand. Extra storage to my family thank you Lisa for all your helep!!!

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5
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This storage unit is hands down the best for downtown Indianapolis. The customer service was great, setting up the unit was quick and we were able to load it right away. The security is great and up to date! Pleased with my experience here

extraspace.com
5
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Very safe facility. Clean and maintained. Rich is very friendly and helpful. Debbie even followed up with a phone call a week later just to make sure all was going well. We would definitely recommend them.

extraspace.com
5
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Friendly staff... Elke was the best! So helpful and knowledgeable about everything! ......I take this review back entirely... Apparently a month into it we find out that we do not get the first month free promotion... "Maybe we didn't have that at the time"... Hmmm sign was up and that's the only reason we were renting a space there... Thanks a lot for your lies Elke.

extraspace.com
5
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I made a reservation online, the office called me to verify, and I got everything done quickly and easily! Professional and courteous staff (Elitza), clean lot and units, and great rates and payment options!

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5
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Amazing Customer service. Had the pleasure of meeting Jose Gonzalez manager. He was very nice and helpful. It was my first time getting storage space was a bit nervous but he made it very comfortable for me. Thank you.

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5
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We had a very pleasant experience when we visited this facility, When we reach to the facility Will Price was very helpful in showing us all the options, he elaborated all the security features that we have at the facility. How and when we can get in and out of the facility. Why we should choose this company over others. We decided right away that we will use this company and this facility for our storage needs. I even asked him do you own this place, as he was very excited and positioned about this place. I would highly recommend my friends and family to use this company and this facility. Thank you for having such a great team in which you have team members like Will Price, you cannot put a price on team members like price :)

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5
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Quick, Courteous, and quite pleasant! Will and Rachel are a dynamic team who help clients with everything. They literally walk you through the entire process. If I ever need storage again... I know where I'm going!

extraspace.com
5
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They are super nice & very professional. I would highly recommend!!

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5
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Had a great great experience, Aaron is very friendly had great costumer service. Place is very clean. :)

extraspace.com
5
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This place is so nice and clean freshly painted and the lime green color is amazing.... April Webb helped me she is extremely friendly big smile and very knowledgeable about her property. Even though she's all full she explained to me that she could add me to the waiting list and she would contact me when a 10x15 comes available. She also referred me to 3 of her sister properties but I declined and told her I rather wait until she gets and opening.... Thanks April for being so wonderful and giving me a tour of your property. One last thing as April opened the door to the hallway the floors was nice and shiny I thought maybe she had just mopped I didn't want to step on it, April explained that she had waxed the floors OMG amazing A+ April you are super fantastic!!!

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4
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I love the store it is very clean and the staff is very helpful, however I feel as though I have been mislead. While helping me go over the contract I was told that not only was the insurance optional but that it was a one time payment and not included in my monthly fee. Now I am being charged more than I was originally told and I have to keep the insurance because it is not optional. Like I said I am very happy with the stores service and although it is only ten extra dollars it is still an inconvenience when I have already mapped out my spending for the summer to further pay for school, I just wish I would've known and been informed correctly.

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5
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I am a past customer who really enjoyed the sevicer I exprienced and I decided to return. The customer service tenant named Debra Noonan was so professional, courteous. efficient. I loved her knowlegde and information, and follow tru. It's nice to know that there is still people who care about others. Thank you Roland Garcia.

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5
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Brittany she was very helpfull service was excellent verry helpful answered all my questions

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5
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Great customer service! Second time using them! Great deals!!! 😬

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5
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Reasonably priced, clean inside, very friendly people. Robert was the one helping me and took his time to make sure I got all the details right. Loading dock is great for big rigs, could be a bit challenging for smaller cars, but from there it's easy to get to your spot.

extraspace.com
5
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Office space is clean, shenita in the office is great and very helpful. Overall great place to store things with good prices

extraspace.com
5
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Was looking for a storage unit to just store household stuff that you would normally just stow away in closets. Since our house doesn't have much closet space we had to resort to renting a storage unit. So I called extra space storage made a reservation for a unit and within 5 minutes of making the reservation Carrie had called me to confirm. The place was very clean and Carrie was very helpful. She was very thorough with explaining the paperwork and also showed me where my unit was at before I left the premises. While I was purchasing my unit several other customers came in and they were also very pleased with the staff. I will recommend this place to anyone.

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5
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Thank you Dustin for making it easy and quick. You were very helpful and thorough on all my questions.

extraspace.com
5
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Karna, was amazing. Not only finding me a bigger unit for a great price but also physically fixing the door. She has gusto and tenacity for sales and customer service. Thanks for the great experience...

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5
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Best customer service ever and well mannered employees with respect and consternation. Thanks for the service.

extraspace.com
5
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David and Ketora are amazing people who really care and will provide the best customr service there is in the city. The building is well organized and maintained. I so appreciate and valuethe team of these amazing peole who always make sure our property is respected and held safe. They are the best !! I cannot say enough about these folks

extraspace.com
5
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I was here for very short term but the staff was extremely professional and polite. Would do business with them again. If you are looking for a storage location, this one is worth it!

extraspace.com
5
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We had three different units over a year and a half. Each time down-sizing as we got more and more of our "stuff" organized; giving away or restored. Staff is friendly and helpful, place is clean and well-maintained and secure. Excellent experience all around. Would not hesitate to recommend!

extraspace.com
5
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Thyago P. needs special recognition. 1. I accidentally went next door just when the business was closed and was quickly rushed and told to come back. I eventually realized my mistake and made to ESS just at closing. Thyago went out of his way to help - even though went a few minutes over. His above and beyond service is what made me a fan of ESS at this location. 2. The man keeps a tight watch - when I'm moving in - he always patrolling the area and keeping watch on the various units. I feel safe know he is overseeing the facility.

extraspace.com
5
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I've been renting a storage space at the Newton facility since May of 2015, and couldn't be happier with the customer service from Mike and Charlie. While I'm 3000 miles away, I can be confidence that my things are safe and secure there. When I needed to work out an ownership transfer, I went to the local office in Palmdale, CA, and everything was straightened out painlessly between the two offices. The space is clean, secure, well-maintained, and the staff is always courteous and professional. I'd recommend Extra Space to anyone looking for a storage facility, on either coast.

extraspace.com
5
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Jose provided me and my boyfriend with the best service, quick ,efficient and gave me the best offer compared to other storages. Great ,cool and collective. If you need a storage unit with the right prices go see Him!!!!!!! Thnx Jose you're the best !!! Sunny

extraspace.com
5
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Omar is so incredibly nice and helpful. He showed us a few options and took his time to make sure we were 100% with our choice. They have been remodeled and are very nice, cool and convenient. Thank you !

extraspace.com
5
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Fast & Easy Service provided. Friendly and helpful staff. Thanks a Bunch!

extraspace.com
5
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I would highly recommend ESS for your storage needs. I had some personal issues with my unit and they were very helpful in resolving those issues. Very friendly down to earth staff😀.

extraspace.com
5
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Both Kevin and Emone are very sweet and professional, I would definitely rent a unit from this location again.

extraspace.com
5
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Great, clean facility! The staff is great! The manager (I believe his name is Mark) is very helpful and friendly. He addressed my many concerns, as I have had unpleasant experiences in the past with different storage facilities...felt much more confident in my decision to store here. Highly recommend. Awesome customer service!

extraspace.com
5
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I was in search of storage space. John was very friendly -- he went above and beyond to help me with my search. Nice and clean facility!

extraspace.com
5
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Experience was great!!!! Lindsey R Jacobs was great and very informative. She answered all of my questions. She showed me around, which led to picking out my storage room. happy and satisfied with the service. Thank you!!!

extraspace.com
5
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My experiences working with Todd and Rich (Rick?) at this location have been beyond helpful and easy. They have made this large part of my re-locations perfectly painless which is so appreciated! I would highly recommend this safe, clean, and affordable option when looking for storage needs!

extraspace.com
5
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This is a good storage whenever it's hurt and u are waiting for someone u can always come in and sit down and they also protect you stuff really well and safe. It's great u should check it out!!!!😊

extraspace.com
5
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Great, clean facility! The staff is great! The manager (I believe his name is Mark) is very helpful and friendly. He addressed my many concerns, as I have had unpleasant experiences in the past with different storage facilities...felt much more confident in my decision to store here. Highly recommend. Awesome customer service!

extraspace.com
5
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I chose Extra Space Storage to store my camper over the winter because it was close to my home and they had the most reasonable pricing of any local facility. When I arrived there, I was pleasantly surprised. The entire grounds are clean, well lit and safely guarded. The staff is super friendly and amazingly understanding. At one point in the winter, my credit card had to be replaced and one of my monthly payments was denied. Carl called me up to tell me what happened - no nastiness or extra fees applied. I will return in the fall when it's time to store again for the winter. Thanks for the excellent and friendly service.

extraspace.com
5
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Crystal was amazing she turned my day around my coustomer experience was and fabulous. Thank you so much!

extraspace.com
5
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The manager, Susan, couldn't be a better person. VERY personable, excruciatingly helpful in any situation, perfectly organized to assist the customer. She always has a big smile, a good word, and a minute for things other than business. And she truly knows the business. The real question, however, is not of her capability in her current position. The question that needs most answered is why is she not in a managerial/administrative position at least two levels above the store level that could truly benefit the overall Extra Space corporate structure. She is Good. She is being Overlooked. Why? Jim A.

extraspace.com
5
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very clear information about all open units. excellent customer service!

extraspace.com
5
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Victoria was awesome! Very helpful and knowledge able. The property was Very clean. The property looked great with the paint and new signs. I look forward to renting from her in the near future!

extraspace.com
5
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This is a great facility that is bigger than you'd ever imagine with close access to Love Field. One of the managers, Mike, is a great guy that helped me get a lot of moving boxes when I moved. If I had to store a load of stuff, I'd consider here.

extraspace.com
5
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Second time using extra space storage and im very happy with theur easy and friendly service. Aisha was very informative and a great worker to have working the front desk. Thank you very much for a quick and friendly experiance.

extraspace.com
5
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Clean and secure looking facility. The manager Amber Robillard was helpful, professional, and took the time to understand my requirements. Highly recommended.

extraspace.com
5
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Elke is an incredibly experienced employee and it shows in her work and interactions She has an adept ability to work through a systematically long process very quickly without sacrificing quality customer service. She was helpful and informative throughout the entire process I left Extra Storage Space feeling confident and comfortable. I would definitely recommend this location.

extraspace.com
5
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I was only there for a short amount of time, and the staff there treated me great! Anything I needed, they were always there to help. I loved how clean inside the place looked and surprisingly the outside too. Thanks for the help team if this reaches you

extraspace.com
5
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Extremely easy process for signing up! Workers are helpful, the facility and units are clean, and the site is safe. Highly recommend this place!

extraspace.com
5
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This is my third time renting at this facility and I have never encountered any problems. Mr. Sergio and Mr. Jose are always happy to help their customers. They truly care about if the unit you need is to big or small and they will look out for you when you really need it. This facility always had affordable prices that fitted my needs. If you need a place to store your belongings when you don't have any room, please go to Extra Space Storage in Hackensack on S. River St. It's very convent for college students when they can't haul all of their belongings back home during the summer. I hope I can rent from this Extra Space facility again.

extraspace.com
5
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I hade use storage there. I really like it. Nice area and you can check and pick up your stuff when you wanna and at night time also. So comfortable for costumers. Personal very nice.

extraspace.com
5
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Nichole is solely responsible for arguably the greatest customer experience of my life. Iowa's a little nervous about opening a storage unit, thinking I was going to get raked over the coals, but she hooked me up with an awesome deal and if it wasn't for that tattoo on her ring finger I would've gotten down on one knee right then and there. Thanks for all your help!

extraspace.com
5
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Great experience!! Ivan Ariel and Corey Richardson were extremely professional and friendly and made the process very easy. I am definitely coming back next time I need storage!

extraspace.com
5
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Raynal Garcia's "customer first" approach made my moving extremely smooth, convenient, and stress-free! The facility is well managed by Thyago and Raynal who were very patient in answering all my questions and finding what unit, insurance, and products I would need. There's also plenty of flatbeds to use which made the move very fast. The rental rates are also significantly cheaper than competitors. I highly recommend using this facility for your move—especially with these two on-site! Thank you!

extraspace.com
5
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Erica was wonderful to work with. Helpful and full of good suggestions so I got exactly what I needed. The place was immaculate! Free first month and free use of a van to move. I will highly recommend this storage location. Good physical location, good security, and excellent staff.

extraspace.com
5